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USE OF E-RESOURCES AND SERVICES IN NAVA NALANDA LIBRARY, THAPAR UNIVERSITY, PATIALA: A SURVEY. ARVIND MITTAL Senior Librarian, Sukham Memorial Central Library, Bhai Gurdas Group of Institutions, Sangrur , Punjab E-Mail:- arvindmittal14@gmail.com Mobile: - 09872828291. INTRODUCTION.

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USE OF E-RESOURCES AND SERVICES IN NAVA NALANDA LIBRARY, THAPAR UNIVERSITY, PATIALA: A SURVEY


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    1. USE OF E-RESOURCES AND SERVICES IN NAVA NALANDA LIBRARY, THAPAR UNIVERSITY, PATIALA: A SURVEY ARVIND MITTAL Senior Librarian, SukhamMemorial Central Library, BhaiGurdas Group of Institutions, Sangrur, Punjab E-Mail:- arvindmittal14@gmail.com Mobile: - 09872828291

    2. INTRODUCTION In the past few decades information technology has progressed at a very rate. The impact of technologies have convert the libraries into paperless. Everyday new techniques come into existence. Each and every library is step-by-step going to be digitized. Modern society is changing towards a paperless society (Satija, 2003). Libraries electronic collection is increasing day by day. Everyday new technological advances affect the way information is handled in libraries and information centers (Krubu et al. 2011). Past studies prove that electronic information can be easily stored, retrieved, accessed and disseminate. The digital medium has been well received and accepted as the medium of choice for large number of people as it has become quite easy and convenient to create, acquire, access, process, organize, store, retrieve, distribute, disseminate and communicate information in digital form. The emergence and use of information technology is the century’s most significant development affecting scholarly communication (Egberongbe, 2011). These new form of libraries provide the flexibility to the users to get information at anytime, anywhere or in any form with very low cost.

    3. NAVA NALANDA LIBRARY Thapar University was established on October 8, 1956 as an engineering college named ‘Thapar Institute of Engineering and Technology’. It got status of deemed university in 1985 vide Sec.3 of the UGC Act, 1956. At present university is running B.E/B.tech, ME/M.Tech., MCA, MBA, M.Sc., PhD. University library is named as Nava Nalanda Library came into existence from the very first day and it is housed in a separate wonderful building and planned into different sections. The services which the library was providing include reference service, Internet surfing, OPAC/Web opac, circulation service, ILL service, reprography/ printing, old question papers, , Book Bank service etc. The Library caters to the needs of the students, teachers, and the staff of the university as well as the scientific staff. The Library has completed automation in 1996 with SOUL by using the Bar coding facility for Issue/Return of the Books. The Library services and the Web OPAC can be accessed at http://cl.thapar.edu/opac/books.asp. The Library has a total collection about 60,000 printed volumes including books, textbooks, standards and theses & dissertations. Books are organized on open access shelves in various collections. Library has acquired all important e- resources collection such as ACM Digital Library, American Chemical Society  (1876), American Institute of Physics, American Physical Society, American Society of Civil Engineers (ASCE), American Society of Mechanical Engineers (ASME), Annual Reviews, Blackwell, Cambridge University Press, Elsevier Science, Encyclopedia Britannica, IEEE/IEE Publications- (IEL Online), Institute of Physics, Nature, Oxford University Press, Portland Press, Project Euclid, Project Muse, Royal Society of Chemistry, Society for Industrial & Applied Mathematics, Springer & Kluwer, Taylor & Francis, EBSCO, Emerald (Management Package), UGC-INFONET Digital Library Consortium, World Scientific,. It has a good collection of E-Books, E-Journals and E-thesis.

    4. REVIEW OF LITERATURE Kumar et. al. (2014)found out in the study on use of E- resources among Students, Researchers and faculty members of integral University and revealed that 91% users use the e-resources daily for education purpose. Konappa et. al. (2014)found out in the study that most of the faculty members are well aware of the premiere e-databases such as Science Direct (95.29%). JSTOR (74.12%), Web of Science and Springer (61.18%) and BIOSIS (57.65%). Pareek (2013) found in the study on information seeking behavior and library use pattern of researchers in the Banasthali University and revealed that IT based information resources are less used in comparison to print resources by the research scholars. Mostly they use books and e-journals for their research work. It was also noted that there was little use of e-resources because of little awareness of it among the research scholars. Chandrasekharan et. al. (2012) found out in the study on usage pattern of Electronic Information Resource. Among the Engineering Research Community in Kamataka and assessed the use of CeRA digital resources by the users of NARS institutions/universities and found 10,585 full text articles were used by member institutions under NARS (National Agriculture Research System) in the year 2008. This use increased to 51,827 full text articles in 2009 and 1,08,552 in 2010. Three months later i.e. till March 2011 a total of 1, 38,354 full text articles was used by the users of member institutions of NARS. Hadagali et al. (2012) found out in the study on use of electronic resources by post graduate students in different universities of Karnataka State and revealed that the advent and proliferation of e-resources has changed the approaches of liaison activities and collection development especially in university libraries. Mulla (2011) found out in the study on use of electronic resources by the faculty members in HKBK College of engineering in Bangalore that 70 percent of the respondents stated that access to e-resources is very beneficial for their research and studies. Thanuskodi (2011) found out in the study on the usage of electronic resources at Dr T.P.M. Library, Madurai Kamaraj University and revealed that M.Phil. students undertake more searching of e-resources followed by postgraduate students and Ph.D. Scholars the least. It also indicates that users are aware of the e-resources and their various types but recommends the improvement in the access facilities with high internet speed and increasing subscription base of the electronic information resources.

    5. REVIEW OF LITERATURE Kaur et al. (2009) found out in the study on Use of Electronic Information Resources and revealed that the use of print resources decreased due to the use of e- resources. Therefore print resources are replaced by e-resources in the libraries. Asok Kumar et al. (2008) found out that in the study on the use of electronic resource by scholars and identified their acceptance toward e-learning. The study focused mainly on how frequently the scholars are using the e-resource. The study also determined the purpose of using electronic resources. They concluded that still few scholars are depending on printed information sources and consulting indexes, abstracts and journals in the library, but they must adopt the current transformation the scientific communication systems, which is now progressing at a spend they cannot easily escape. The e-publishing will continue to evolve, mutate and change as technology and society evolve. Kindilchie et. al. (2008) in his study Electronic Information Resources use by Qatar University Faculty, found out that majority of faculty members have good knowledge of computer systems and they use the e-resources for their personal use. Use of e-resources for the purpose of teaching and research is very limited. Kaur et al. (2006)in the study on use of Electronic Resources at TIET Library Patiala, revealed that users use all the sources available to them regularly, like CD-ROMs, online databases, Web resources and audio/video tapes. Doraswamy (2005) in his study on familiarity and use of the available electronic Information resources by the students in U.R. Siddhertha Engineering College Library, Vijay Wada.: concluded that some of the students use CD-ROM and most of the students use electronic information resources for the communication purpose. The main problem faced by the students in using the e-resources is lack of training and time.

    6. OBJECTIVES OF THE STUDY • To know the availability of e-resources in university library • To know the awareness of e-resources among the library users • To know the frequency of use of e-resources by the users • To know the problems faced by the users while accessing e-resources • To know the purpose and utilization of e-resources by library users

    7. RESEARCH METHODOLOGY The sources of data collection were both primary and secondary. So, the survey method is mainly used to collect primary data with the help of structured questionnaire, interviews and observation.And for the collection of secondary data, available and relevant documents to the study such as periodical reports, circulars, and official documents of the university, official web sites, journals pamphlets, and text books were used.Total 120 questionnaires were distributed but only 96 responses got. Then the data were analyzed and interpreted for the outcomes and presented in the following manners.

    8. DATA ANALYSIS AND FINDINGSSAMPLE POPULATION Figure1: Gender wise Response Figure 1 show 43.75% Male respondents and 56.25% Female respondents. So there is minor difference in male and female ratio.

    9. DATA ANALYSIS AND FINDINGS USER WISE BREAK UP Table 1: User Wise Break Up Types of Respondents Responses Students 54 (56 %) Research Scholars 20 (21 %) Faculty 22 (23%) Total 96 (100%)

    10. DATA ANALYSIS AND FINDINGS FREQUENCY OF LIBRARY VISIT Figure 2: Frequency of Library Visit Figure 2 show that 60% users visit the library daily. This category includes maximum research scholars and faculty members and only 2% users in the university that visit the library occasionally.

    11. DATA ANALYSIS AND FINDINGS FREQUENCY OF INTERNET USE Table 2: Frequency of Internet Use Frequency Responses More than Once in a Day 80 (83.33%) Daily 10 (10.42%) Weekly 1(1.04%) Monthly 5 (5.21%) Total 96 (100%) Table 2 shows that frequency of internet use by the library users. The results show that 83.33% users use the internet more than once in a day and there are only 5.21% respondents that uses internet monthly.

    12. DATA ANALYSIS AND FINDINGS AWARENESS OF E-RESOURCES Figure3 Awareness of E-Resources Figure 3 shows the awareness of e-resources among the library users. 88.54% respondents are aware about the e-resources. Only 11.46% don’t know about the e-resources.

    13. DATA ANALYSIS AND FINDINGS SOURCES OF AWARENESS Figure 4: Sources of Awareness Figure 4 shows the sources of awareness about the e-resources of the library. Maximum respondents i.e. 59% aware about e-resources from the library user education programs like orientation, workshops, conferences, training etc. and only 5% aware about e-resources from the outside the campus.

    14. DATA ANALYSIS AND FINDINGS PLACE OF ACCESSING OF E-RESOURCES Figure5: Place of Accessing of E-Resources Figure 5 shows the place of accessing of e-resources by the respondents. 36% respondents use e-resources at the central library of the university and the only 6% users use the e-resources at the cyber cafes.

    15. DATA ANALYSIS AND FINDINGS TIME SPENT ON USE OF E-RESOURCES Table 3 Time Spent on use of E-Resources Time Spent Daily Responses Less than One Hour 32 (33.33%) 1-2 Hours 28 (29.17%) 3-4 Hours 26 (27.08%) More than Four Hours 10 (10.47%) Total 96 (100%) Table 3 shows the time spent by the respondents on the use of e-resources of the library. 33.33% users spent less than one hour per day in using the e-resources. There are only 10.47% users who spent more than four hours a day on using of e-resources.

    16. DATA ANALYSIS AND FINDINGS PURPOSE OF USING E-RESOURCES Table 4: Purpose of Using E-Resources Category Responses Research Work 43 (44.79%) Assignments/Writing Papers 20 (20.83%) Current Awareness 23 (23.96%) Any Other 10 (10.47%) Total 96 (100%) Table 4 shows the purpose of the respondents for using of e- resources. Majority of respondents i.e. 43 (44.79%) use e- resources for their research work. And only 10(10.47%) uses the e-resources for any other purpose.

    17. DATA ANALYSIS AND FINDINGS SATISFACTION LEVEL OF RESPONDENTS Figure 6: Satisfaction Level of Respondents Figure 6 shows the satisfaction level of respondents for the e-resources. 83 (86.46%) respondents are fully satisfied with the e-resources provided by the library. Only 3 (3.13%) respondents are not satisfied with the e-resources.

    18. DATA ANALYSIS AND FINDINGS WHICH E-RESOURCES PROVIDES REQUIRED INFORMATION Figure 7: Which E-resources Provides Required Information Figure 7 shows that which e-resources provide the respondents their required information. Most of the respondents i.e. 80 responded that e-journals provide the required information according to their needs. There are only 5 respondents who have the opinion that e-books provide the required information.

    19. DATA ANALYSIS AND FINDINGS CAN PRINT RESOURCES REPLACE WITH THE E-RESOURCES Table 5Can Print Resources replace with the E-resources Opinion Response Yes 50 (52.08%) No 46 (47.92%) Total 96 (100%) Table 5 shows the replacement of print resources with the e-resources. Figure shows that majority of respondents i.e. 50 (52.08%) have the view that print resources can be replaced with the e- resources of information. On the other hand 46 (47.92%) have the view that print resources can’t be replaced with the e-resources.

    20. DATA ANALYSIS AND FINDINGS PROBLEMS FACED IN USING OF E-RESOURCES Figure 8: Problems faced in Using E-Resources Figure 8 shows that majority of respondents i.e. 51 face the problem of insufficient IT infrastructure like shortage of computer systems, lack of printing facility, less bandwidth etc. and only 10 respondents face the problem of lack of knowledge about e-resources.

    21. FINDING AND SUGGESTION • There is not much difference in male and female ratio of respondents i.e. 43.75% Male and 56.25% female. • Majority of respondents (60%) visit the library daily. • 83.33% users use the internet more than once in a day. So it is assumed that all the users are familiar with the internet. • 88.54% users have the knowledge about the available e-resources in the library. • 59% respondents know about e-resources from the library users’ education program. So we can assume that university library is properly arranging orientation, workshops, training programs, seminars etc for updating the users and staff. • 36% users use e-resources in the university library. 24% use at the departmental library and 18% use at the hostels. So it is clear that library is providing all the e-resources services in the whole campus as well as in the hostels also.

    22. FINDING AND SUGGESTION • 33.33% users spent less than one hour daily for using e-resources of the library. This is very less time for proper use of e-resources. So library should promote the use of e-resources by arranging seminars, workshops etc. • 44.79% users use the library e-resources for Research work and 20.83% for projects, assignments and Paper writing and 23.96% use for current awareness. This percentage is very low. It should be increased by arranging user awareness programmers about e-resources. • 86.46% users are very satisfied with the e-resources. This is very good percentage and only 3.13% are not satisfied with the e-resources of the library. • Majority of users prefer to use E-journals in comparison to the other e-resources like e-books, e-databases, e-newspaper, e-reports, e-thesis etc. Because these provides required information to the users. • Most of the users face the problem of insufficient IT infrastructure this problem can be solve by providing sufficient computer systems in the library, proper power backup, printing facility, increasing bandwidth etc. • Most of the users i.e. 52.18% have the view that print resources can be replaced by e-recourses in the future.

    23. CONCLUSION In the ICT era, e-resources provide enormous opportunities to the library users to access and utilize information from any corner of the world. Many past studies on the e-resources had proved that e-resources are taking place of print resources. Users are giving preference to these resources due to their best features over the print resources. In this study it is observed that library has good collection of e-resources and library users are fully aware about the Internet use and have good knowledge of e-resources. It is also observed that there is greatest use of e-resources and users are fully satisfied with the library services. On the other hand libraries are also providing orientations, workshops, seminars etc for making aware to the users regarding the new resources of information and also providing access to these resources to the users’ doorsteps. So there are good signs for expansion of e-resources in the near future.

    24. REFERENCES • Asok Kumar, N., Saravanan, T. and Balasubramani, R. (2008). Users attitude measurement towards e-resources in Madras University library. Library Progress (International), 28 (1), 1-9. • Chandrasekharan H., Pandey, SaritaPatle, Mishra, P. S., Jain, A. K. Goyal, Shikha, Pandey, Amit, Khemchandani, Usha, and Kasrija, Rajkumari. (2012). CeRA-the e-Journal Consortium for National Agricultural Research System. Current Science, 102 (6), 847-851. • Doraswamy, M. (2005). Familiarity and Use of the Available Electronic Information Resources by the Students in U.R Siddhartha Engineering College Library, Vijay Wada: A Survey. NACLIN, 234–244. • Egberongbe, Halima Sadia (2011). The use and impact of electronic resources at the University of Lagos, Nigeria. Library Philosophy and Practice. Retrieved on 10th June, 2013. • Hadagali, Gururaj S, Kumbar, B. D., Nelogal, Shankar B. and Bachalapur, M. M. (2012, July-September). Use of electronic resources by post graduate students in different universities of Karnataka State. International Journal of Information Dissemination and Technology, 2 (3), 189-195. • Kaur B. and Verma R. (2006). Use of Electronic Resources at TIET Library Patiala: A Case Study. ILA Bulletin, 42(3), 18-20. • KaurBaljinder. and Verma Rama. (2009). Use of Electronic Resources: a case study of Thapar University. DESIDOC Journal of Library & Information Technology, 29(2), 67-73. • Kindilchie, A.I. and Samarraie, I.F. (2008). Interaction and impact of electronic information resources on Qatar University Faculty. Libri, 58.

    25. REFERENCES • Konappa, D and Dastagiri, D. (2014, April 22-24). Use of E-resources by faculty Members of Sri Venkateswara University, Tirupati (A.P): An Analytical Study. In Ramesha, B. (Chief Ed.). Managing Libraries in the Changing Information World: From Surviving to Thriving. Paper Presented at 59th ILA International Conference, IIT, Roorkee (892-899). New Delhi: Indian Library Association. • Krubu, DorcasEjeemeh, and Osawaru, Kingsley Efe. The impact of information and communication technology (ICT) in Nigerian Universities. Library Philosophy and Practice, Paper 583. Retrieved from. http://digitalcommons.unl.edu/libphilprac/583/ • Kumar, Aklesh, VermaPooja and Choudhary, R.K. (2014, April 22-24). Use of E-resources among students, researchers and faculty Members of Integral University: A Case Study. In Ramesha, B. (Chief Ed.). Managing Libraries in the Changing Information World: From Surviving to Thriving. Paper Presented at 59th ILA International Conference, IIT, Roorkee (887-891). New Delhi: Indian Library Association. • Mulla. (2011, May). Use of electronic Resources by faculty members in HKBK College of Engineering: a survey, Library Philosophy and Practice. • Pareek, A. K. and Rana, Madan S. (2013). Study of information seeking behavior and library use pattern of researchers in the Banasthali University. 63. • Satija, M.P. (2003). World Wide Web: Handbook for Librarians. New Delhi, EssEss Publications. • Thanuskodi, S. (2011). Usage of electronic resources at Dr T.P.M. Library, Madurai Kamaraj University: a case study. DESIDOC Journal of Library & Information Technology, 31(6), 437-445.

    26. BRIEF BIODATA • Qualification:- M.Com, M.Lib.I.Sc., M. Phil. (Lib. Sci.), PGDCA • WORK EXPERIENCE: More than eight years as a Librarian/Senior Librarian in reputed institutions. • EDITORIAL BOARD MEMBER: Two International Journals • PUBLICATIONS: • Articles in Journals: Seven • Chapters in Books/Conference Proceedings: Nine • SEMINARS/CONFERENCES ATTENDED AND PAPER PRESENTATED • International Seminars/Conferences: Nine • National Seminars/Conferences: Ten