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5 Essential Live Chat Agent Skills Needed For Superior Customer Service

73% of customers prefer live chat tools over other channels of communication with your business. And that's why so many businesses implement live chat software. The most important element of communication with customers is the actual human agent behind the software. And this is why, to create a great customer service experience, you have to train and appoint agents, taking into consideration these five essential live chat agent skills:<br>

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5 Essential Live Chat Agent Skills Needed For Superior Customer Service

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