VoIP for SMBs Voice over Internet ProtocolforSmall & Medium Sized Companies Scott Lee – Cisco Systems – April firstname.lastname@example.orgPh: 678-352-2520M: 770-633-7990
What is VoIP/Internet Voice? Implementation & Equipment Options Residential Business Business Drivers Who Offers Service Questions and Answers VoIP Overview
VoIP converts the voice signal from your telephone into a digital signal VoIP allows you to make telephone calls over a data network like the Internet or Company Private Network Calls that travel over the internet can convert back at the other end so you can speak to anyone with a regular phone number When placing a VoIP call using a phone with an adapter, you'll hear a dial tone and dial just as you always have. VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone What is VoIP/Internet Voice?
Call Direction IP Protocol Original VoIP Public Internet Soundcard Soundcard VoIP VoIP Router Router Example = Softphone
Call Direction IP Protocol Voice over Internet to Phone Using VoIP Gateway Service New York, NY Public Internet Miami, FL PSTN VoIP Router Server/Gateway Miami Example = Net2Phone
Call Direction IP Protocol Voice over Internet to Phone Using VoIP Service and ATA New York, NY Public Internet Miami, FL PSTN ATA VoIP Router Server/Gateway Miami Example = Vonage
Business Traditional Voice Call Voice Over IP - VoIP Customer Long Distance Carrier Local Service Provider PBX Local Service Provider Business VoIP Service Provider ATA The Internet Router Example = ATT CallVantage
8 VoIP Solution Sets:Toll Bypass and IP Telephony PBX PBX IP WAN Router/GW Router/GW Toll Bypass IP Telephony Call Control Cluster IP WAN Router/GW Router/GW End-to-End IP Telephony with Application Enablement
IP Telephony P S T N 01100100011 Router INTERNET PBX 01100100011 LAN
Save or Eliminate Long Distance Charges on voice calls Converge and integrate company networks - Integrate where and when needed - Voice, Video & Data over an IP network - Reduce the costs of managing parallel networks - Reduce the costs of moves and changes (LAN Telephony) Centralize or distribute data/voice architectures - Add features where they are needed Migrate to VoIP as the business grows and updates Provide multi-vendor interoperability Provide more features and application integration More voice/data managed services available Why VoIP ?
Bandwidth.com Internet & Managed Voice+800 #s +Unlimited plan available Broadband Phone Unlimited US and Canada Calling $19.95/ month unlimited Broadvoice SIP based provider, uses ATAs or open access. DID's available Cbeyond Communications Voice and Broadband Internet provider built for SMB . Covad Small Business Hosted service to serve small to mid-size businesses. Ecuity Business VoIP for business, plus a focus on roaming and WiFI. Fonality SMB PBX systems with VOIP service. Offers LNP for toll free numbers. GalaxyVoice Regular and 800's for business. Lifetime flat rate. Offers LNP. IP Communications Corporate and Call Center Specialist for 800 and VoIP VPN Ntegrated Voice Unlimited long distance for USA and Canada.. http://www.palavon.com - Palavon - Hosted IP PBX / CRM . Toll Free numbers w/ Custom IVR. Quick Connect USA Dedicated converged voip data networks. Modified IP PBX is includedReignmaker Communications End-to-End and hosted VOIP in Atlanta, Dallas & Denver.SkyNET Telesystems Unlimited long distance for USA and Canada. No Broadband required. Personal and Vanity 800 numbers. 24-7 support. Super Phone Unlimited Flat rate billing, business.. Hosted or physical IP-PBX.. VocalNet, Inc. CLEC - B2B IP Convergent Voice, Data and Virtual PBX over a Private Network. VoicePulse Business SIP based service. DID's availableWhistlerTel Global Broadband Phone Service providerhttp://www.rocketvoip.com broadband phone and calling card service http://www.xiptel.com SMB VOIP and IP Centrex systems Business VoIP Service Providers
Considerations • What benefits will VoIP provide to this corporation ? • Can we show a good ROI ? • Make use of legacy systems • Migrate to VoIP where it makes sense • What’s the right architecture ? - Partial integration • Centralized/distributed or both • How do we ?