1 / 10

PROBLEM EMPLOYEES PROGRESSIVE DISCIPLINE

PROBLEM EMPLOYEES PROGRESSIVE DISCIPLINE. John Ostrowski. LEARNING OBJECTIVES. PROBLEM EMPLOYEES Provide positive and corrective feedback Describe the key principles of human interaction Employ the logic of progressive discipline. PROBLEM EMPLOYEES. OVERVIEW The inverted pyramid

duff
Download Presentation

PROBLEM EMPLOYEES PROGRESSIVE DISCIPLINE

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. PROBLEM EMPLOYEESPROGRESSIVE DISCIPLINE John Ostrowski

  2. LEARNING OBJECTIVES PROBLEM EMPLOYEES • Provide positive and corrective feedback • Describe the key principles of human interaction • Employ the logic of progressive discipline

  3. PROBLEM EMPLOYEES OVERVIEW • The inverted pyramid • The “One Minute Manager” • Key principles • Managing disciplinary meetings

  4. Positive Feedback Corrective Feedback Discipline THE INVERTED PYRAMID

  5. ONE MINUTE MANAGER “Catch somebody doing something right.” FEEDBACK > Positive > Corrective

  6. POSITIVE FEEDBACK • What you did • Why it was a good thing

  7. CORRECTIVE FEEDBACK • What you did • What you might have done that would have been better • Why it would have been better

  8. KEY PRINCIPLES • Maintain or enhance self-esteem • Listen and respond with empathy • Ask for help in solving the problem

  9. DISCIPLINE • Don’t reinforce behavior you don’t want to see repeated. • Don’t rush!!!!!!!! • Calmly determine consequences. • Get a second or third opinion. • Remember how to play chess.

  10. DISCIPLINE You want the employee to improve. You don’t want to punish the employee.

More Related