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Chapter 9 Team Building

Chapter 9 Team Building. Supervision in the Hospitality Industry Fourth Edition (250T or 250). Competencies for Team Building. Define a work team and distinguish work teams from work groups. Describe types of work teams and identify essential building blocks for an effective work team.

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Chapter 9 Team Building

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  1. Chapter 9Team Building Supervision in the Hospitality Industry Fourth Edition (250T or 250)

  2. Competencies forTeam Building • Define a work team and distinguish work teams from work groups. • Describe types of work teams and identify essential building blocks for an effective work team. • Explain the stages of team development. • Describe issues supervisors should be aware of as they assume the role of team leader. • Summarize special work team concerns and discuss the future of work teams.

  3. Types of Work Teams • Simple • Relay • Integrated • Problem-solving

  4. Stages of Team Development • Forming • Storming • Norming • Performing

  5. Special Supervisory Concerns • The "No Power" Fallacy • Supervisors As Role Models • Interpersonal Skills • "Keep Hope Alive"

  6. Special Work Team Concerns • Social loafing • Teams that never jell

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