The clients speak: Why they chose DPS All our clients are an asset for our company. Every now and again we contact some of them andask for their opinion about the service they receive, the practice management software they use and why they chose us in the first place. We then use this information to write their stories which we share on our website and use to inspire other firms to match their performance. Their stories are as different as they are interesting so we invite you to spend a few moments reading them. ‘’The DPS case management system enables us to ensure a high level service to all our clients.” explains James Scozzi, Managing Partner at Elite Law Solicitors. ”The ability to use tasks to monitor the service we provide is also a priceless management tool.’’ he added. Elite Law Solicitors pride themselves on providing the best and most comprehensive ‘one-stop-shop’ legal costs service available anywhere in the UK. Read their story. James Scozzi- Elite Law Solicitors ‘’The software is really easy to use’’ said Emma Wood, Litigation Case Handler at Woodward Solicitors. ‘’We can drag and Emma Wood- Woodward Solicitorsdrop emails straight into files which are easily accessible within Microsoft Outlook. As PI solicitors, we are also very pleased about system’s integration to the MOJ portal.’’ Emma is using our Personal Injury software. Woodward Solicitors are also using our integrated legal accounting software (Financial Director). The Merseyside firm was set up in 2011 and since then it continued to grow, surpassing the expectations of its Managing Director Tim Wood. Read their case study… Emma Wood- Woodward Solicitors
Many of our clients opt to go hosted with us. In other words they entrust the management of their IT infrastructure to us. Simply put, we take care on their IT (software and hardware) and they get on with their legal work. Joanne McGuinness, the founder of McGuinness Legal selected dpscloud (our managed IT solution) for her firm over 3 years ago. ‘’Choosing this system was the best decision for the business.’’ she said ‘’the idea of being able to work from anywhere in the world appealed to me most. Being in charge of the firm, I wanted to keep an eye on things even when away on holiday as well as keep costs under control.’’ McGuinness Legal are also using our Family Case Management Software which she describes as ‘’very comprehensive, easy to use and Legal Aid-compliant.’’ As they are using dpscloud, the system is updated for them automatically ‘’so we don’t need to worry about updating our forms’’ said Joanne. Their story is accessible here. ”It only made sense to go hosted with the company that is providing our practice management software.’’ said Richard Gunning, the Costs Manager at Jackson Parton.”DPS were already familiar with the way we work, and were thus in the position to offer us the hardware/software infrastructure we needed to grow. We knew that our IT would be in good hands with them.” When it comes to choosing us against our competitors, clients do it for different reasons but flexibility and no IT worries are a common theme.
‘’As a new ABS, we have realised that in order for the business to run smoothly we needed the right technology in place. The fact that all our software solutions were provided and managed by one company made things easier for us,as there is one point of call for all IT- related matters which means that problems are quicker and easier to solve.’’ explaines James Naylor, Partner at CG Naylor, a team of ambitious, successful property London. For case study click here. litigation solicitors based in