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Empowering Children: Ninth International Consultation of Child Helplines 2018

Join us at the Ninth International Consultation of Child Helplines in Toronto, Canada on November 7, 2018. The program includes updates on Child Helpline International, membership details, strategic priorities, quality standards, and more. Gain insights into regional updates, new members from Nigeria and Moldova, and team updates. Discover the highlights of 2016 to 2017 and the roadmap for 2018 and beyond. Explore the aim to end violence against children and enhance child helpline responses to vulnerable children. Engage with the new Quality Standards and regional strategies for child empowerment. Let's work together to ensure every child's voice is heard and valued!

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Empowering Children: Ninth International Consultation of Child Helplines 2018

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  1. Asia-Pacific: Regional Space Ninth International Consultation of Child Helplines Toronto, Canada 7 November 2018

  2. Moderators

  3. A big welcome to…

  4. Programme • Child Helpline International Updates • Membership ​ • Team Updates ​ • Advisory Councils​ • Strategic Priorities​ • 2016 to 2017 Highlights​ • 2018 and Beyond​ • Quality Standards​ ​ • Regional Updates​ • Consensus

  5. Child Helpline International Updates

  6. Membership overview New members: Nigeria and Moldova

  7. Region Overview Full Members: 26

  8. Region Overview Full Members (continued)

  9. Region Overview Associate Members: 9

  10. Team Updates Recruiting – Operations Manager Sheila Donovan – Chief Executive (Interim) Steve Erwood – Membership and Communications Jeroen Jansen – Operations Director (Interim) Richard Ombono – Senior Programme Manager Laura Holliday – Project Coordinator Manu Wildschut – Monitoring, Evaluation and Learning Management team Staff team Ronja Ulvfot– Inclusion Manager Helen Mason – Operations Director (maternity leave) Recruiting – Project Coordinator KeesLigtering – Bookkeeper (interim) Chris Umukunzi – Senior Project Coordinator Stefano Disperati Data and Information Ana Rodrigues – Senior Project Coordinator (maternity leave)

  11. Team Updates Marta Santos Pais Regional Representatives Rasmus Kjeldahl - Europe Supervisory Committee Stella Motsi - Africa Zia A Awan – Asia Pacific Jaap E Doek - Chair Dr Najat MaallaM'jid - Secretary Advisors Jeroo Billimoria – Founder Benyam Dawit Mezmur Ola Al Omari – Middle East and North Africa Néstor Rivoira – The Americas and the Caribbean Natasha Jackson – Board member Titi van de Poel - Treasurer

  12. Advisory Councils

  13. Strategic Priorities

  14. 2016 to 2017 Highlights

  15. 2016 to 2017 Highlights Training Module on Forcibly Displaced Children Training Module on Child Online Protection

  16. 2018 and Beyond Scaling up: Thematic capacity-building: Establishing: Cayman Islands (CEOP) ACT to EVAC: Responding to online CSEA (ICMEC) Linea 102 Argentina: Standard Operating Procedures (UNICEF Argentina) WeListen: Communities of Practice LGBTQI+, children on the move, children with disabilities. (EU) Mexico, Benin, El Salvador, Guatemala, Bangladesh (UNICEF Country Offices) Members in East and Southern Africa: Case Management Manuals (UNICEF ESARO) Linea 102 Argentina: Gender and children right’s guidelines (UNICEF Argentina) Quality Standards for Child Helplines

  17. 2018 and Beyond Act, Collaborate & Train to End Violence Against Children Partner: International Centre for Missing and Exploited Children (“ICMEC”) Aim: To mobilise law enforcement, medical practitioners, teachers and child helplines across five focus countries to identify, prevent and respond to online child sexual exploitation and abuse (“CSEA”) Timeline: March 2018 – June 2020 Target Countries: Kenya, Jordan, Peru, the Philippines and Tanzania. Laura Holliday – Project Coordinator

  18. 2018 and Beyond WeListen FPA 2018-21 • Partner: European Union • Aim: Strengthen child helplines to respond to vulnerable children with focus on inclusive practices. • Timeline: 2018 • Target countries: 28 EU members Ronja Ulvfot– Inclusion Manager

  19. New Quality Standards QACHAC established to help develop this refined quality assurance framework. ​​ Currently in draft form. ​ Self-assessment against standards - membership criteria.​ Pilot exercise 2018-2019 to help us revise, refine, tweak and improve the standards.​ Would you like to join? Contact: steve@childhelplineinternational.org ​ Full launch across the network in 2019.​ Steve Erwood – Membership and Communications

  20. Regional Updates

  21. “Every child has a voice. We believe that no child should be left unheard. When their voices are heard, children are empowered to participate in society and fulfil their potential”. 

  22. Regional Updates: Strategy 2020-2024 • Where do you see the network in 3-5 years?​ • Who is benefitting from our activities? ​ • How do we want others to see us? 

  23. Regional Representatives, Deputy Regional Representatives

  24. Nominations • Full Members Only. • All nominees for Regional Representative to present a short pitch. • Regional Representative nominees to leave the room. • Group discussion - who is most suitable? Remember: consensus, this is selection not election! • Repeat process for the Deputy Regional Representative nominees. • Congratulations to our new Regional Representatives and Deputy Regional Representatives!

  25. Questions?

  26. Regional Representative: Nominee • Sok Phay Sean, Child Helpline Cambodia

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