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This document outlines the communication and resolution protocols between suppliers and customers regarding order management and issue resolution. It focuses on the processes for handling returns, inconsistencies, and adjustments in product delivery. Additionally, it details the procedures for confirming product conditions, and handling disputes or discrepancies. The aim is to streamline supplier-customer interactions, ensuring efficient response times and satisfactory resolutions, thereby enhancing overall business efficiency.
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Supplier 177 rottamazione 500 -170 Ifnot OK -199 +199 +177 +500 -199 199 -170 170 Reso a fornitori +170 -888 -170 +101 -199 -100 +199 +170 +178 -178 101 If OK 178 -101 888 -170 +101 +888 -101 +100 -100 +101 100 -100 Customer