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Doing things differently: Real World What if you could design your own voting system exactly the way your community pre

DEAN C. LOGAN Los Angeles County Registrar-Recorder/County Clerk 12400 Imperial Highway Norwalk, CA 90650. Doing things differently: Real World What if you could design your own voting system exactly the way your community prefers?. NACRC Annual Conference – Pittsburgh, Pennsylvania

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Doing things differently: Real World What if you could design your own voting system exactly the way your community pre

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  1. DEAN C. LOGANLos Angeles CountyRegistrar-Recorder/County Clerk12400 Imperial HighwayNorwalk, CA 90650 Doing things differently: Real World What if you could design your own voting system exactly the way your community prefers? NACRC Annual Conference – Pittsburgh, Pennsylvania July 14, 2012

  2. Los Angeles County • Largest county population in the United States • 9.8 million • 4,058 square miles • 88 cities • Recognized for its cultural and ethnic diversity • 11 supported languages in addition to English

  3. Los Angeles County Electorate • Over 500 political subdivisions • 4.4 million registered voters • 4,883 precincts • 4,394 polling locations • 3,368,057 ballots cast (2008 Presidential) • 2,557,835 @ polls (76%) • 810,222 VBM & Early Voting (24%)

  4. Los Angeles County Registrar-Recorder/County Clerk www.lavote.net

  5. Ten Years of Change • Initial focus on technology and systems • Fraud versus accessibility • A new federal role and agency • A new profession • Close contests: from exception to the rule • Influx and evaporation of resources • The politicization of the process www.lavote.net

  6. Current Trends & Initiatives • Voter registration modernization • Performance indexing and benchmarks • Audits and accountability • Quality assurance; variance measurement • Voting systems standards • Proactive and strategic communications • Voter empowerment • Voter identification • Voter suppression www.lavote.net

  7. What’s Next? Time for a conversation… • Changing demographics • Shrunken voting systems market • Unstable regulatory environment • Increased scrutiny • Future voting methods • Lessons from abroad • Local, regional, national dynamics www.lavote.net

  8. Voting Systems Assessment Project (VSAP) Los Angeles County Registrar-Recorder/County Clerk Vision: to implement a voting system through a transparent process that takes into account the needs and expectations of current and future Los Angeles County voters. www.lavote.net

  9. VSAP Goals Los Angeles County Registrar-Recorder/County Clerk • Modernize the County’s voting systems to ensure the future integrity of elections • Facilitate a broader range of opportunities and options for voters • Phase in a new voting system through an informed and open process that elicits public trust www.lavote.net

  10. VSAP Goals Los Angeles County Registrar-Recorder/County Clerk • Implement a voting system owned and operated by Los Angeles County • Model a process that can be replicated and advanced in other jurisdictions for acquiring voting systems • Increase efficiency, usability and accountability www.lavote.net

  11. Voting System Principles* Los Angeles County Registrar-Recorder/County Clerk • Developed by VSAP Advisory Committee • Serve to guide the acquisition and development of a new voting system • Reflect the needs and preferences expressed by voters • Transparency–Scalability–Flexibility–Public Trust • Integrity–Ease of Use–Portability–Cost Effective • * Ref.: “Toward a Voter-oriented Voting System” brochure www.lavote.net

  12. Los Angeles County Registrar-Recorder/County Clerk Citizen Participation and Transparency • Incorporated throughout the process • Data Collection: surveys, focus groups, etc. • Live streaming project activities and events • To provide input and guidance for the establishment of principles and general requirements for a system through implementation of new system • Voting Systems Assessment Advisory Committee www.lavote.net

  13. VSAP Approach & Challenges Los Angeles County Registrar-Recorder/County Clerk • Data collection and engagement • Design ideation • Open Innovation Challenge • Voter experience brainstorming workshops • Identify and adopt a design model • Feasibility analysis and prototyping • Development and acquisition www.lavote.net

  14. VSAP Approach & Challenges Los Angeles County Registrar-Recorder/County Clerk • Testing and implementation • Deployment • Parallel Processes: • Identify and evaluate funding sources • Advocate for legislative and policy remedies www.lavote.net

  15. Los Angeles County Registrar-Recorder/County Clerk VSAP Time Line www.lavote.net

  16. Background Key Considerations Where have we been and what does that tell us?

  17. Los Angeles County Registrar-Recorder/County Clerk Evolution of Current Voting System • 1960’s- IBM Mainframe Technology • 1990’s- MTS on DOS Computers • 2000- Touchscreen Early Voting • 2003- InkaVote • 2006- InkaVote Plus www.lavote.net

  18. Los Angeles County Registrar-Recorder/County Clerk 1960’s IBM mainframe technology www.lavote.net

  19. Los Angeles County Registrar-Recorder/County Clerk 1990’s: Microcomputer Tally System on DOS Personal Computers www.lavote.net

  20. Los Angeles County Registrar-Recorder/County Clerk 2000:TouchscreenEarlyVoting www.lavote.net

  21. Los Angeles County Registrar-Recorder/County Clerk 2003:InkaVote Optical Scan Voting System www.lavote.net

  22. Los Angeles County Registrar-Recorder/County Clerk 2006: InkaVote Plus PBR and ABB www.lavote.net

  23. Los Angeles County Registrar-Recorder/County Clerk Principles Learned from History • Value in consistency • Of voting experience • Of election administration processes • Expansion of voting services • Vote By Mail • Early Voting Centers • Voters With Disabilities • Military and Overseas Voters • Complexity of integrated systems www.lavote.net

  24. Los Angeles County Registrar-Recorder/County Clerk Complexity of Integrated Systems www.lavote.net

  25. Los Angeles County Registrar-Recorder/County Clerk Principles Learned from History • Must be able to evolve with changing statutory and regulatory requirements • Growing requirements for usability • Heightened public scrutiny • More transparency and security • Must be auditable • Successful change requires thought and collaboration www.lavote.net

  26. Need for New Voting System • Current system is rigid and fragile • Dwindling technical support • Does not meet evolving requirements • Legal and regulatory • Voluntary Voting System Guidelines • Cannot serve forever • At the end of useful life • Great opportunities in modern technology • Need a system that anticipates the next four decades www.lavote.net

  27. Los Angeles County Registrar-Recorder/County Clerk Critical Implementation Factors • Ballot Format • Tally Location & Method • Logistics, Handling, and Security www.lavote.net

  28. Los Angeles County Registrar-Recorder/County Clerk 1. Ballot Format • Small Format Ballot Card • Large Format Full Face Ballot Sheet • Electronic Ballots www.lavote.net

  29. Los Angeles County Registrar-Recorder/County Clerk Small Format Ballot Card www.lavote.net

  30. Los Angeles County Registrar-Recorder/County Clerk Large Format Full-Face Ballot www.lavote.net

  31. Los Angeles County Registrar-Recorder/County Clerk Electronic Ballots www.lavote.net

  32. Los Angeles County Registrar-Recorder/County Clerk Ballot Marking Device • Emerging Hybrid Concept • Ballot presented and marked using electronic device • Voted ballot printed in polling place for tally and audit • Offers best of electronic and paper ballots • Limited application to date • Oriented toward voters with special needs • Key technical/operational challenges • Hardware dependent (40,000+ devices) • Printer technology (paper size and ink requirements) • Form factor and power requirements www.lavote.net

  33. Los Angeles County Registrar-Recorder/County Clerk 2. Tally Location • Central Tally • Fewer tally machines • Better control over tally operations • Supports both poll and VBM ballot tabulation • Precinct Tally • Time-efficient tally • Electronic upload restriction drawbacks • Training, preparation, control over 4,500 tally centers • VBM voting requires a separate central tally • Synergy with HAVA compliance requirements www.lavote.net

  34. Los Angeles County Registrar-Recorder/County Clerk Tally Method • Hand-Count • Paper ballots are tallied by poll workers, volunteers and election staff • Optical Scan • Paper ballots are scanned through a machine that reads the markings on the ballot to tally • Electronic • Votes are tallied electronically after voters mark selection on a device such as a touchscreen or keyboard www.lavote.net

  35. Los Angeles County Registrar-Recorder/County Clerk 3. Logistics, Handling & Security • Voting Materials Delivery Model • Equipment Handling Features • Security and Chain of Custody www.lavote.net

  36. Los Angeles County Registrar-Recorder/County Clerk Size and Portability www.lavote.net

  37. Los Angeles County Registrar-Recorder/County Clerk Equipment Handling Features • Dimension and Weight • Light and compact • Portage Amenities • Hand grips, extending handles, straps, wheels • Stability during transport, durability • Storage and Maintenance • Efficient stacking • In situ maintenance and election configuration • Connectivity • Power requirements at polling place • Requirements for system programming www.lavote.net

  38. Los Angeles County Registrar-Recorder/County Clerk Security and Chain of Custody • Number of units per polling place • Increases complexity of custody control • Physical security vulnerabilities • More serialized security seals and locks • Timelines and span of control • Deadlines, time needed for distribution • Sleepover issue www.lavote.net

  39. Los Angeles County Registrar-Recorder/County Clerk Additional Considerations • Regulatory environment • Changing, not transparent • Market • Current products dated, not adequate • Innovation stalled • Development and Implementation Timeline • Future Needs and Trends www.lavote.net

  40. Phase I Research Findings How to approach a “Big, Hairy, Audacious Goal”

  41. Los Angeles County Registrar-Recorder/County Clerk Phase 1 Objectives • Identify stakeholder voting system needs • Establish baseline data (qualitative/quantitative) of voter attitudes • Collect data from diverse stakeholders and users • Ensure integrity of the data by partnering with academic institution www.lavote.net

  42. Data Collection Methodology: • Voter Surveys • Focus Groups • Election Worker Surveys • Internal Roundtable Discussion Groups • Key Stakeholder Discussion Groups

  43. Los Angeles County Registrar-Recorder/County Clerk Research Activities www.lavote.net

  44. Initial Findings: Voters, in general and in Los Angeles County, have a significant level of confidence in the electoral process and voting systems FIGURE 1: VOTER CONFIDENCE IN CURRENT VOTING SYSTEM

  45. Initial Findings: Voters lack knowledge or information about voting systems and the electoral process FIGURE 2: VOTER RESPONSES TO VOTING SYSTEM ATTRIBUTES

  46. Initial Findings: Accuracy, security, reliability and ease of use are the values that voters prioritize in a voting system SURVEY DATA: VOTING SYSTEM VALUES

  47. Initial Findings: SURVEY DATA: VOTING SYSTEM VALUES BY AGE GROUP

  48. Los Angeles County Registrar-Recorder/County Clerk Executive Summary • Voters have a significant level of trust in the County’s electoral process and voting systems • Voters feel like they lack knowledge or information about the process • Elections staff and local election officials are concerned about the ability of the current InkaVotePlus to meet the growing needs of the County. • Accuracy, security, reliability, and ease of use are values that voters prioritize in a voting system. • In general, stakeholders put more trust in a voting system acquisition/development model that demonstrates has partnership component and that will give the RR/CC ownership of the system. www.lavote.net

  49. Phase II Ideation & Design Unconstrained: creative ideas, approaches and options

  50. Open Innovation Challenge Five stages • Inspiration • Concepting • Applause • Refinement • Evaluation Stage-Gating OpenIDEO.com Challenge Website www.lavote.net

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