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System Center Operations Manager 2007 R2 : N ouveautés et "end to end monitoring". Thierry Thomas Senior Consultant Microsoft Switzerland. Lionel Cau Microsoft Practice Manager Sogeti Switzerland. Sommaire. Rappel sur le positionnement et les concepts d’Operations Manager 2007

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system center operations manager 2007 r2 n ouveaut s et end to end monitoring

System Center Operations Manager 2007 R2 : Nouveautés et "end to end monitoring"

Thierry Thomas

Senior Consultant

Microsoft Switzerland

Lionel Cau

Microsoft Practice Manager

Sogeti Switzerland

sommaire
Sommaire
  • Rappel sur le positionnement et les concepts d’Operations Manager 2007
  • Nouveautés Operations Manager 2007 R2
  • Surveillance de bout en bout avec TIDAL pour SAP et nworks pour Vmware
  • Suivi des niveaux de SLA
slide3

Lien avec les bonnespratiques Microsoft

Microsoft Operations Framework / ITIL

Infrastructure Optimization

slide4

La solution de supervision

Une solution de gestion de bout en bout qui vous aide à superviser vos systèmes et à mieux contrôler votre environnement informatique

  • Supervision des services de bout en bout, de l’infrastructure à l’expérience client
  • Fourniture de Management Packs Microsoft et non-Microsoft
  • Rapidité et souplesse de déploiement (délégations, évolutivité)
  • Agir proactivement sur les événements avant qu’ils ne deviennent des problèmes
    • Règles des « Management Packs » Microsoft ou partenaire
    • Vues synthétiques, graphiques et déléguables
  • Réagir plus rapidement
    • Mécanismes de notification
    • Base de connaissance intégrée
  • Mesurer l’activité et la qualité de service, reporter, partager l’expérience
    • Module de reporting
    • Vue de qualité de service « client »
    • Base de connaissance de l’entreprise
supervision de plateformes unix linux
Supervision de plateformes Unix/Linux
  • « Cross Platform Extensions »
    • Découverte, déploiement, mise à jour et désinstallation des agents depuis l’assistant de la console
    • Découverte et hiérarchisation des éléments à superviser sur la machine Unix/Linux
    • Supervision via management packs OS avec base de connaissance ; Management packs applicatifs via des partenaires (Quest Software, Xandros, Novell). Et des templates.
    • Rapports grâce aux données collectées des données de performance et stockage dans les bases Operations Manager
    • Surveillance de type AgentLess
    • Cache local en cas de perte du réseau
    • Envoi de tâches scripts/commandes manuels ou automatiques (diagnostics/recoveries)
    • Fonctionnement sur un canal OpenWSMan/OpenPegasus
plateformes unix linux8
Plateformes Unix/Linux
  • Plateformes supportées – Version RC (Document : OpsMgr2007SupportedConfigurations.htm)
    • AIX 5.3 (Power), 6.1 (Power)
    • HP-UX 11iv2 (PA-RISC and IA64), and 11iv3 (PA-RISC and IA64)
    • Red Hat Enterprise Server 4 (x64 and x86) and 5 (x64 and x86)
    • Solaris 8 (SPARC), 9 (SPARC) and 10 (SPARC and x86 versions later than 120012-14)
    • SUSE Linux Enterprise Server 9 (x86) and 10 SP1 (x86 and x64)
architecture du cross platform monitoring
Architecture du “Cross Platform Monitoring”

WS-Man (Windows Remote Management)

WS-Man (OpenWSMan)

CIMOM (OpenPegasus)

OpsMgr Providers

OSResources

HP-UX

management packs applicatifs
Management packs applicatifs
  • Xandros
  • Novell (ex : DNS, DHCP Server, SAMBA, NFS Server, LDAP Server, Print Server, Firewall)
  • Quest Software (ex : Oracle 9i, 10g, 10gExpress)
supervision linux suse10 sp1

Supervision Linux Suse10 SP1

démo

Thierry Thomas

egalement une mise jour des connecteurs scom
Egalement une mise à jour des connecteurs SCOM
  • HP OVOW/U
  • IBM TEC
  • BMC Remedy ARS
  • Connecteur universel
  • Intégration dans la console SCOM
  • Support du 64-bit
  • Utilisation de standards WS-Management, OpenPegasus, WMI, WinRM
suivi des niveaux de sla
Suivi des niveaux de SLA
  • Extension du Solution Accelerator disponiblece jour
    • Catalogue MP : http://technet.microsoft.com/en-us/opsmgr/cc539535.aspx
  • Nouveaux rapports dans la version R2
  • Intégrationdans SharePoint pour le reporting
am liorations
Améliorations
  • Interface utilisateur
    • Health Explorer dans la console web
    • Méthode simplifiée pour localiser les “overrides”
    • Aide à la sélection des objets pour les rapports
    • Aide à la sélection des vues dans les dashboards
    • Simplification de la configuration des notifications
    • Amélioration de la description des alertes
    • Import des Management Packs
  • Modèles de supervision complétés ou nouveaux
    • Modèle de supervision de process
    • Modèle OLEDB (query SQL)
  • Authoring
    • Intégration PowerShell
performance et mont e en charge
Performance et montée en charge
  • Supervision des URL
    • Parsing plus efficace
    • Collecte des données essentielles
    • Optimisation de la collecte des compteurs
    • La montée en charge passe de 25 URL par Management Server à 2000 URL
  • Performance de la console
    • Temps de réponse et de navigation accrus
    • Indications aux utilisateurs sur le travail de la console ou les compléments disponibles
    • Performance : 6 secondes pour afficher 20,000 alertes, contre 37+ secondes avec SCOM 2007 SP1
sogeti switzerland

Sogeti Switzerland

End to End monitoring

with TIDAL for SAP

and nworks for VMware

why effective service monitoring and control is increasingly important
Why effective service monitoring and control is increasingly important
  • Business dependency
    • IT customers have greater exposure to IT failures, which often have a severe impact to critical business functions
  • Business investment
    • greater demand for demonstrable immediate return on investment (ROI) and the delivery of continuous long-term benefits
  • Technology complexity
    • it becomes more difficult to understand all the intricate requirements necessary to keep the IT infrastructure in good condition
  • Business change
    • there is an increased demand to shorten IT technology delivery life cycles, increase architecture agility, and make better use of tools
it delivers s ervices not s ervers
IT delivers services, not servers

Web Orders Service

Middleware Virtual Machine

Clients

Linux Web Server

Database

Physical Network

end to end monitoring
End-to-end monitoring
  • End-to-end monitoring
    • Provides end-to-end visibility into the data center
    • Ensure that IT services, applications, and servers run smoothly and are meeting service levels for optimal uptime and responsiveness
  • Monitor the complete data center server environment
    • Proactive platform monitoring across servers and operating systems
    • Application and service level monitoring across line of business application, including user perspective monitoring
    • Interoperability and extensibility through use of open standards and flexible platform
  • Meet performance and availability SLA requirements
    • Take action based on application knowledge before users are impacted
    • Monitor complete application or service to ensure all aspects of user experience are optimized
intelligent automation for sap
Intelligent Automation for SAP

End-to-End Integrated Solution Management

Tidal Intelligent Automation 2.0

Solution Manager 7.0 (EP2)

Monitoring Templates

Pre-Configured Content Alignment

Task Automation

Content Alignment Enhancements

Tidal Horizon 1.95

Content Update

Solution Manager 7.0 (EP1)

Nov ‘08

Foundation

Tidal Horizon 1.9

Implement Alert Analysis Flows

Solution Manager 7.0 (SP15)

Implement Diagnostics

Now

SAP RUN SAP™ Methodology

allocation of key sap resources
Allocation of Key SAP Resources:

RoutineSystemChecks

SLA / Management Reporting

FixingPerformanceIssues

TroubleshootingandFirefighting

SupportPackDeployments

Infrastructure Planning / Architecture Strategy

UserRollouts

SAPUpgrades

ModuleRollouts

The Tidal Solution

Sustaining / Reactive Level

Strategic / Project Level

Upgrades & “Go Lives”

Day to Day Maintenance

Tidal’s SAP Solution moves you in this direction 

horizon for sap
Horizon for SAP
  • Real-time, proactive, workflow-based automation tool
  • Executes best practices for identifying and analyzing SAP performance issues
  • Full J2EEvisibility
  • Customizableworkflows
  • Supports ALLSAP apps onABAP andJAVA stacks
  • Entirelyintegratedwithin SCOM
  • Benefit to you: Automation!
    • Reduces Mean Time To Resolution on average by 50% – 90%
    • Consistent diagnostics and treatment of problems across your SAP infrastructure.
veam mp for esx nworks
Veam MP for ESX: nworks
  • Agentless Architecture - no Agents installed in ESXes, or in the VMs
  • 100% integration with the Ops Mgr platform
  • Gathers ~400 VMware specific metrics, properties, and events
  • 150+ alert Rules on configuration, status, licensing, security and more
  • 75+ collected performance metrics on CPU, Memory, Disk & Net I/O etc.
  • 30+ performance Monitors for ESX Hosts, VMs, Clusters, & Resource Pools
  • Includes CIM-SMASH Hardware Health Status data for ESX Hosts
  • Automatically builds a full VI-3 Topology Diagram in Ops Mgr
add value to your scom investment
Add value to your SCOM investment
  • ESX Hosts and VMs enabled for all Ops Mgr functions
    • State, Performance, Events
    • Notifications (email, sms, etc)
    • Reporting (Data Warehouse)
    • End-user customization (thresholds, groups, views &c)
  • Without the Veeam MP –
    • You have zero visibility of ESX Hosts & Clusters
    • You have limited & inaccurate visibility of your VMs
  • Integration with the Ops Mgr Agent inside the VM
    • ‘Join-up’ the Virtual infrastructure with the Applications & Services running there
disponibilit
Disponibilité
  • Feuille de route
  • Apportera aussi le support de SQL Server 2008
  • Chemin d’upgrade

OpsMgr SP1 RTM

Beta

RC

RTM

OpsMgr R2 Beta

OpsMgr R2 RC

Q2 CY 2009

Q1 CY 2009

NOV 2008

OpsMgr R2 RTM

quelques liens indispensables
Quelques liens indispensables
  • Operations Manager 2007 R2 Release Candidate
  • OpsMgr2007 R2 : http://technet.microsoft.com/en-us/opsmgr/cc677004.aspx
  • Management Packs de BridgeWays : http://www.bridgeways.ca/products.php
  • Blog TechNet de l’équipe produit OpsMgr2007 : http://blogs.technet.com/momteam/default.aspx
save the date for tech days next year

Save the date for tech·days nextyear!

14 – 15 avril 2010, CICG

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