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Wish list

Wish list. Startel. Presentation overview. Wish List Introduction Potential CMC 13.0 Wishes Open Discussion. Wish List introduction. Bill Lane. Potential Cmc 13.0 wishes. 60: Enter Message Actions from Agent Interface 239: Tracking Agents Changes When Editing Messages

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Wish list

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  1. Wish list Startel

  2. Presentation overview • Wish List Introduction • Potential CMC 13.0 Wishes • Open Discussion

  3. Wish List introduction Bill Lane

  4. Potential Cmc 13.0 wishes • 60: Enter Message Actions from Agent Interface • 239: Tracking Agents Changes When Editing Messages • 424: Disable Autofile by Message Form • 606: Member Owned Dispatch Scripts • 607: CMC OnCallSchedule Per Message Form • 608: Do Not AutofileForms with Auto Dispatch in Process • 749: Find & Replace of Message Slip/IntelliForms • 921: Give Option to Keep Original In & Out Stamps

  5. 60: Enter Message Actions From AI • Is being able to set a Message Action only (no Dispatch Actions) sufficient enough for your needs?

  6. 239: Tracking Agent changes when editing messages • Automatically copy and transfer edited message to System Client. This would be a System/Site option. Is this sufficient enough for your needs? • Would be similar to how we track If and Locate edits

  7. 424: Disable Autofile by Message Form • Implement a per-form option to “Disable Autofile” • Is this just for Message recaps?

  8. 606: Member-owned dispatch scripts • Member Dispatch Script vs. Client Dispatch Script. Which of these takes priority? • Does the Member always win?

  9. 607: CMC OnCallSchedule Per Message Form • Member OnCall Schedule vs. Client OnCall Schedule. Which of these takes priority? • Does the Member always win?

  10. 608: Do not autofileforms with auto dispatch in process • Add option to Auto Dispatch Script to prevent forms from being autofiled • Is this just for Message recaps? • What if an Autofile occurs in the Auto Dispatch?

  11. 749: Find & Replace of Message Slip/INtelliForms • If we are finding and replacing information in prompts, this has the potential to corrupt the placement and organization of your prompts and values

  12. 921: Give option to keep original IN & OUT stamps • Filed Messages should keep original date/time stamps when coping accounts • What is your intent? • To move the client? • To copy the client and retain two sets of messages?

  13. Thank you ANY ADDITIONAL QUESTIONS?

  14. Ask Startel Startel

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