e-Office – Genesis & Objectives

2. e-Office – Genesis & Objectives Establish a Single Product for reuse in the Government. Electronic File Processing Support integration & interoperation Avoid Duplication of efforts Avoid redundant Data storage Promote Inter/Intra GovtInformation Sharing Allow flexibility for scaling & sustainability

3. e-Office Framework –A top view

4. eOffice Architecture KMS eFile Location Personalization IM eTour PIMS eLeave Content Management User Access Common Data Access by all Applications Employee Master Data Management (to be accessed by all Applications) Web Gateway Common Service Layer Portal Administration Search Monitoring Reports/MIS Data Archival Work Flow Automation Knowledge Management Session Management Exception Management Firewall SECURITY LAYER Web Server Authentication Using LDAP Authentication Using DSC DATA LAYER Document Repository

5. eFile Process

6. eFile • Prominent features • Email Diarisation • Generation of Acknowledgement for received letters • Follow up – Setting reminders on files and receipts • Powerful Global Search on metadata • Added security with Digital Signatures • Email and SMS alerts on important files • Instant Messaging for notifications

7. eFileBenefits • Increase transparency and efficiency to the working environment. • Increases productivity, and saves space. • Minimize processing delays. • Ensures the timely handling of important cases. • Enables officials to work from anywhere, anytime.

8. eFileReports The MIS reports in eFile use information management methods tied to the workflow involving people, technology, and information for supporting in effective decision making. • Pendency Reports • Status Reports • VIP Summary Report • Diary Register • File Register

11. eLeave – Workflow

12. IM – Unified Collaboration & Messaging Secure Internal Messaging Messaging to individual/ Groups Sharing documents Initiating discussions Share appointments Have instant talk Viewing all active users

14. Thanks