Westchester County Department of Emergency Services

1. Westchester County Department ofEmergency Services Hospital User Training For Motorola XTL2500 (Base Radios) Andrew J. Spano County Executive Anthony W. Sutton DES Commissioner

2. Training Objectives:Upon completion of this training, attendees should have • A basic understanding of the radio system • How it works • Who can you talk to • How to use the radio in your Hospital ED • (Motorola XTL2500 Mobile Radio)

3. Westchester County Interoperable Radio System • System Features • Voice Recording (All trunk channels recorded) • Radio use analysis software NOTE: When we reference “Talk Groups” we are referring to Radio Channels

4. A 60 – CONTROL Power Button • To Turn Radio On: • Press the Power button. • When the radio is turned on, it will display “XTL 2500’, then it performs a self check. • To Turn Radio Off: Press power button • NOTE: • THE RADIO SHOULD ALWAYS BE LEFT ON WITH THE VOLUME SET AT AN AUDIBLE VOLUME Notes: If FAIL ##/## is displayed, the radio will not function until it is serviced. If a problem occurs, an error code “ERROR ##/##” will be displayed. Contact DES or your radio repair service for direction.

5. A 60 – CONTROL Volume Knob • Raise and lower volume by turning the knob.

6. A 60 – CONTROL • Press the Dimmer Button to change the display brightness. It has four levels: off-high-medium-low When OFF, both the display and the backlight will be turned off. Dimmer Button

7. PTT (PUSH TO TALK) BUTTON To transmit (talk) on the radio: 1. Lift the microphone off hook/desk, press and hold the microphone PTT button. If you hear three quick tones and the red XMIT (transmit) lights steadily, proceed with your message. If the system is busy (unlikely) you will hear a busy tone and the yellow (busy) light will flash If you experience a “busy”, release the PTT button and wait for three quick tones. Press and hold the PTT button to transmit your message within three seconds after hearing the three tones. Release the PTT button to hear the person on the radio. - If you hear a continuous low-pitched tone when pushing the PTT button, the radio is unable to access the system. (should not happen from fixed sites). Red XMIT indicator light may flash as the radio tries to access the system. Release the PTT button and try again. • If the transmit problem persists, report the problem to DES or your radio repair vendor. Note: Time out timer enabled (60 Seconds)

8. Zone Select or Change A 60 CONTROL ZONE • The display shows the current bank and channel. • Press the button below ZONE. • Press either or arrow right or left to select the desired zone (in display) • Press the home button or the PTT button to save the displayed zone as the new home (default) zone. • The zone name stops flashing once it is saved. • Press the PTT button to begin talking on the new channel. Home Button • A bank / zone is a group of channels. • To Select a bank / zone:

9. Home Button Channel Knob • To select a Channel: Selecting a Channel: A 60 – CONTROL PTT (Push To Talk) • Turn the channel Knob until the desired channel is displayed. 2.Press the PTT button to talk on the new channel.

10. Emergency Button Emergency Button: EMERGENCY • If you press the Emergency button it will activate the emergency call/alarm feature (the display will alternate between EMERGENCY and the current zone/channel). The radio identifier will alarm and flash on each dispatch position in the ECC until it is reset. The ECC will call the radio to confirm there is no emergency. • Pushing the emergency button will place the radio back on the home channel • If you purposely push the emergency button, press the PTT button and announce your emergency. • To reset the emergency button, press and hold the emergency button until you hear a tone. • The EMERGENCY display will reset and the radio will return to normal operation. • Note: Turning the radio off also cancels the emergency state.

11. Westchester Interoperable Radio Communication Guidelines • To optimize system use and minimize the possibility of a busy* signal • Use Plain English and avoid 10 codes • Transmit short concise messages • Avoid lengthy / unnecessary communications • Avoid slang, acronyms etc *Busy signals prevent your talking on the system.

12. DES Oversight: • Please provide feedback; suggestions; or requests to DES • Phone: (914) 231-1684 • Fax: (914) 813-4106 • Web form: www.westchestergov.com/emergserv • Report incidents of questionable or poor coverage experienced.

13. Questions?