Indiana County Department Of Human Services. Medical Assistance Transportation Program. MATP Requirements. The client must have medical assistance (Medicaid) through Indiana county. The client must live in Indiana county. MATP Requirements.
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Medical Assistance Transportation Program
Examples of appointments that may be covered under mileage reimbursement:Mileage Reimbursement
How does the client schedule a ride? reimbursement:
Get the name/address/phone number and Medical Assistance Provider Number of the doctor or facility.
The date and appointment time.
Call 2 days in advance and before 2:00 p.m.
Call the MATP scheduler at 724-471-7300 or 1-866-646-6287.
Inform the scheduler if the client has any special needs, such as a wheelchair or if an escort needs to go with them.Direct Transportation: Scheduling a Ride
The client will be told in advance the approximate time and location they will be picked up by the MATP transportation provider.
The client should be ready ahead of time.
The transportation provider will pick the client up no sooner than 15 minutes before their scheduled time.Direct Transportation: Pick Up and Drop Off Guidelines
Call the MATP scheduler 24 hours (1 business day) in advance before 2:00 p.m.
If the client calls after 2:00 p.m. or if they call the day of the appointment this will be considered a late cancellation.
If the client does not go to their appointment, this will be considered a no show.Direct Transportation:Canceling a Ride
The client will receive a late cancel or no show notification letter and they can appeal.
If the client receives 3 no shows and or late cancellations in a month they will be sanctioned from the program.
The client can appeal a no show, a late cancellation, and sanction notice.
The MATP staff will review the appeal.Direct Transportation:Canceling a Ride