Track the Pulse of Your Business with Real-Time Operational Dashboards in SharePoint

1. Track the Pulse of Your Business with Real-Time Operational Dashboards in SharePoint John Crupi, JackBe CTO

2. About JackBe Leading Solution Provider of Real-Time Operational Intelligence Globally deployed to large enterprises & government agencies Notable Mention for BI Platforms: “…..Exceptional broad deployments in the many thousands of users something many standard BI platform can’t always claim. Customers indicate they select JackBe Presto for it’s data access, integration capabilities and ease of use indicating products are used to develop easy to use Apps for business users…..”

3. Today’s Special Guest John Crupi, Chief Technology Officer Formerly, CTO of Sun’s SOA Practice & Sun Distinguished Engineer. Co-Author of Core J2EE Patterns Well Known Speaker, Writer, Blogger Two Time Washingtonian Tech Titan

4. Today’s Agenda • SharePoint Adoption Rates Continue to Increase but Not Without Deployment Challenges • How Organizations are Using SharePoint Today • With the Decision Window Shrinking, SharePoint Moves to Deliver Real-Time Operational Intelligence • How Presto Makes Complex Information Easy to Understand in 3 Easy Steps • How Customers are Leveraging SharePoint to Solve Operational Challenges

5. What’s Driving the Growing Use of SharePoint? Data Tech Savvy Workforce Sources Less Self Collaboration IT Service Technology Decision Time

6. SharePoint Adoption Rates Continue to Climb

7. Common SharePoint Deployment Challenges • 59% Able to Deploy SharePoint at the Pace Expected • Of the 41% of Challenged Implementation Schedules:

8. How are you using SharePoint Today? SharePoint in the Enterprise Market Survey 2010 Fastest growing trend

9. How do you expose legacy or other application data to your SharePoint users? SharePoint Market Survey 2012 Costly and Time Consuming

10. Squeezing Decision Window to Now!

11. SharePoint Delivering Real-Time Operational Intelligence Live And Connected Social Media Data Outside Data Inside Data Lists

12. Anatomy of a Real-time Operational Dashboard in SharePoint Web Parts Mashups & Data

13. How Operational BI Enables the ‘Complete Picture’

14. Demo: What Business Users Want Real-Time Operational Dashboards

15. Presto’s Point and Click Connectivity

16. Presto’s Portable Dashboards

17. Simplify Complex Information in Three Easy Steps • Visual Tools Facilitate Context Creation from Disparate Data Step 1 Step 2 Step 3 User-Driven User-Driven • Connect • Mashup • Visualize

18. Demo: Call Center Application for Live Pricing Information KPIs from Data Warehouse Customer Info from CRM Social Deals from Web APIs Competitor Info from Web Clipping

19. Real-Time Operational Reporting • CHALLENGE • NASA must comply with Federal Datacenter Consolidation Initiative to reduce data center costs by 40% • NASA has 80 datacenters and needed a way to track operational data center metrics • Needed to better understand what data centers they should focus on for consolidation efforts • “We were impressed with the ease of creating dashboards and the ability to customize the application code. Based on comparative price, functionality and the support we were already receiving from Presto, we didn’t think it would be cost effective to bring any other tool in-house.” • Project Manager • JACKBE PRESTO SOLUTION • NASA created an operational dashboard to show data center metrics like agency/server count, OS count and mapped app count for decision making • NASA now better understands all data center assets and the expenses associated with maintaining these assets across 80 data centers

20. Real-Time Quality Management • CHALLENGE • Lack of standardized architecture or framework • Existing quality processes and systems too expensive to support • Disparate information spread across many standalone systems • Information is difficult to aggregate and report on • JACKBE PRESTO SOLUTION • Able to aggregate hardware, software, project and customer data • Promote better visibility of products in diverse portal environments, SharePoint big requirement to support • Able to write once and deploy anywhere • Able to create portable Apps in weeks vs. months trying to use Cognos and Tibco Oasis is a situational dashboard used by Qualcomm’s CDMA Tech (QCT) Program Management team

21. Real-Time Branch Office KPIs • CHALLENGE • Banamex needed real-time insight into individual branch office performance metrics to improve business response times • Performance information was captured every 15 minutes, but IT needed 3-5 days to create the performance dashboard for the business to measure productivity goals • JACKBE PRESTO SOLUTION • Created a Business Command Center (BCC) containing real-time performance dashboards for dynamic information analysis • Dashboards contain information from legacy systems, databases, a BI data warehouse, web services and Excel • The BCC offered one access point to monitor the business activity to increase branch office value and productivity levels 80% of the dashboard was assembled in 2 days and the remaining custom work took an additional 4 days.

22. How Do You Learn More? Start with a Test Drive, Download ‘Presto for SharePoint’ www.jackbe.com/dev

23. Track the Pulse of Your Business with Real-Time Operational Dashboards in SharePoint John Crupi, JackBe CTO