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Enhancing Safety: Behavioral Management for a Risk-Free Environment

Explore the concept of Behavior-Based Safety Management, its implications, and the need for introspection in ensuring a zero-accident work environment. Discover how safe behavior practices can significantly reduce accidents and injuries while addressing unsafe conditions. Learn through case studies and real-world examples the importance of adhering to safety norms at all times for a safer workplace.

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Enhancing Safety: Behavioral Management for a Risk-Free Environment

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  1. BEHAVIOUR BASED SAFETY MANAGEMENT -IMPLICATION AND INTROSPECTION-

  2. BEHAVIOR BASED SAFETY MANAGEMENT • SO MUCH OF SAFETY IN VOGUE • THEN • WHY AN ADDITIONAL NEW CONCEPT? • LET US DISCUS • BBSM –WHY? • BBSM –WHAT? • BBSM –HOW?

  3. BBSM---WHY? • SAFETY • FOR ONE AND ALL • EVERY BODYS INTEREST • NO BODY WANTS TO GET HURT • ALL WANT BACK HOME SAFE ND SOUND • FOR ALL ACTIVITIES /JOBS • ALL TIME • SAFETY WISH LIST • ULTIMATE OBJECTIVE • ZERO ACCIDENT • ZERO HARM • ACCIDENT FREE STEEL • ACCIDENT FREE WORK ENVIRONMENT • FINAL WISH LIST

  4. ULTIMATE WISH CANNOT BE OBTAINED AS IT IS—ACTION TO BE TAKEN • PRESENT ACTIONS • AWARENESS • TRAINING • LIQUIDATING UNSAFE CONDITION • TECHONOLOGICAL INNOVATIONS • INTERLOCKS/ISOLATORS • INTERACTIONS/DISCUSSION • INSPECTIONS/CORRECTIONS • RISK ASSESSMENT/CONTROLE • THIRD PARTY AUDIT • CERTIFICATION • LEGISLATIONS • SEMINARS &CONFERENCES

  5. BBSM--WHY • BUT WITH ALL THESE • HAVE WE ACHIEVED OUR ULTIMATE WISH---ZERO ACCIDENT? • ARE WE NEAR TO FINAL OBJECTIVE OF ZERO HARM? • ANSWER---EMBARRASSING NO • STILL THE INJURY CONTINUES • STILL THE FATALITY IS THERE • MILES TO GO • BUT, THEN WHY ?- • SOMETHING WE HAVE MISSED?-IF SO-- WHAT IS THAT?

  6. CASE STUDY NO 1 • TRY TO LOCATE ANSWER –CS • ROAD FROM ROURKELA TO SAMBALPUR WAS VERY BAD • MUDDY AND SLIMY IN MONSOON • DIFFICULT FOR 2 WHEELERS • FEW ACCIDENTS • NEW 4 LANE ROAD MADE • ROAD CONDITION GOOD • UNSAFE CONDITION REMOVED • ACCIDENT REDUCED ? • NO,RATHER INCREASED ? • ROAD GOOD • SPEED INCREASED • BEYOND SAFE LIMIT • THRILLS BUT KILLS • UNSAFE MINDSET

  7. CASE STUDY NO 1 --CONTINUED • WORLD CLASS NATIONAL HIGHWAYS MADE • ROAD SAFETY CONDITIONS IMPROVED • VEHICLE SAFETY IMPROVED • LEGISLATIONS TIGHTENED • BUT NO OF CASULITIES NOT REDUCD AS PER NATIONAL STATISTICS • ROAD FATALITIES IN 2014 -1.37 LAKHS (INDIA)-1.12 MILLION(WORLD) • WHY?—THOUGH ROAD CONDITION IMPROVED • SPEED INCREASED-UNSAFE MINDSET/BEHAVIOR-ALCOHOLIC DRIVE

  8. BBSM-IMPLICATION AND INTROSPECTION • IT IS CLEAR THAT NEUTRALLISATION OF UNSAFE CONDITION ALONE IS NOT SUFFICIENT TO BRING DOWN ACCIDENT. IT IS TO BE SUPPLEMENTED WITH SOMETHINGELSE-(MISSING ELEMENT)-THAT IS • STRONG URGE TO ADHERE TO SAFETY NORMS • SAFETY ALL TIME • SAFETY ON AND OFF JOB • THAT IS NOTHING BUT • SAFE ACT-SAFE PRACTICE-SAFE BEHAVIOR—A MUST TO BRING DOWN VISIBLE REDUCTION IN ACCIDENT/CASUALITIES

  9. Unsafe Conditions 4% • 96% • Unsafe Acts Cause of Injuries • …Where do our injuries come from? MAINLY FROM UNSAFE ACTS-TO THE EXTENT OF 96% REFRAIN FROM UNSAFE ACTS LIQUIDATE UNSAFE CONDITION INSIST ON SAFE ACT-SAFE BEHAVIOR REDUCTION IN ACCIDENT/INJURY

  10. CASE STUDY NO--2 • OXYGEN PLANT COMMISSIONING IN PROGRESS • IN A STEEL PLANT • MEETING IN PROGRESS AT CONTROL ROOM • PRESENT FROM CM TO GM • ACCIDENT DUE TO-- • OVER PRESSURE AND NON FUNCTIONING OF PRESSURE RELIEF VALVE • SUBSEQUENT FAILURE AND RUPTURE OF PIPELINES AND EQUIPMENTS • COPIOUS RELEASE OF OXYGEN • FLASH FIRE • MOST OF ALL(19) BURNT WITHIN FRACTION OF A MINUTE • POSSIBLE REASON? • ALL KNOWLEDGE LEVEL AVAILABLE • REPUTED CONTRACTOR • SPECIALLY TRAINED • AGAIN THE MISSING ELEMENT • NOT TECHNICAL KNOWLEDGE • IT IS ONLY SAFE BEHAVIOR

  11. BEHAVIOUR --- WHAT? • MAY BE DEFINED AS EXTERNAL MANIFESTATION OF INTERNAL ATTITUDES, PERCEPTIONS TEMPERED BY LOCATIONS,TIME, ACTIVITIES SITUATION,EMOTIONAL SURGES,&PHYSIOLOGICAL CONDITION. • BEHAVIOUR HIGHLY VARIABLE, VOLATILE,INTANGIBLE,FLUID • ATTITUDE AND PERCEPTIONS ALSO INTANGIBLE • BEHAVOUR HERE IS DIFFERENT FROM BEHAIOUR THERE • BEHAVIOR NOW IS DIFFERENT FROM BEHAVIOR THEN • BUT IT IS BOTH OBSERVABLE AND MEASUREABLE • BIG TASK IS ---- TO CHANGE • FROM UNSAFE BEHAVIOUR TO SAFE BEHAVIOUR

  12. Do you consider yourself a safe person? • How early you start from home to plant? • Do you bother about the speed limit posters on road? • When did u last check continuity &resistance of earthing at ur house? • Do u have a hand free –blue tooth speaker in ur car? • Any regular checking and recording of pull chord switches? • Do u use the car safety belt inside the plant premises?

  13. Do you observe the safety management programs that your company has prepared for its employees? For instance do you use fall protection, safety glasses, hearing protection and otherwise recognize and abate hazards that exist on the job?

  14. Do you utilize your training, experience and safety equipment and procedures for protecting yourself and others on jobsites?

  15. WHY? Why do we commit unsafe acts when we know better?

  16. WHY UNSAFE WHEN U KNOW SAFE ACT ? • MAY BE FOR FOLLOWING MYTH • NOTHING WILL HAPPEN • SAFETY TIME CONSUMING • SAFETY TIME INTENSIVE • CHALEGA YAAR • CHALATA HAI ATTITUDE • DO AND RELAX • DO NOT BREAK UR HEAD • OVER TRIVIAL DETAILS

  17. BBSM----WHAT ? • HOME FRONT • FROM HOME-IN TIME-NOT EARLY • OFFICE TO HOME-IN TIME OR EVEN BIT EARLIER • GETS UPSET WITH MINOR DEVIATIONS • GETS ANNOYED WITH SON FOR POOR PERFORMANCE • GETS ANGRY FOR POOR PLANNING • GETS ANGRY WITH AUTO DRIVER FOR UNSAFE CONDN • FOLLOWS UP FOR CONFIRMATION OF RECTIFICATION OF UNSAFE CON • ALL THESE EXTRA CARE-NO RULE-NO COMULSION-NO FEAR-ONLY OUT OF AFFECTION

  18. BBSM—WHAT? • OFFICE FRONT • TO OFFICE- IN TIME-NOT EARLIER • EXIT IN TIME-BIT EARLIER • WELDING WITHOUT ELCB,GFCI • DOES NOT GET UPSET • HE-MANAGER PLANNING • SPARE NOT AVAILABLE • EVEN THEN NO ILL FEELING • UNSAFE CONDITION AND ACT • NO COMMENSURATE REACTION AS AT HOME • MINIMUM FORMAL ADVICE • ALL THESE FOR COMPULSIONS- COMPYING TO RULES AND REGULATIONS • ALL THESE TO STEER CLEAR OF POSSIBLE REPRISALS AND NOT OUT OF LIKING, AS AT HOME

  19. BEHAVIOR ANALYSIS-HOME VS OFFICE • HOME • SO SERIOUS • SO CONCERNED • GETS UPSET -FOR BETTERMENT • LOVE AND AFFECTION • NO COMPROMISE FOR UNDESIRABLES • CONFIRMATION OF ERADICATION OF UNSAFE ACTS • OFFICE • NOT SERIOUS • ADVICE FOR NAMES SAKE • NO ILL FEELING FOR UNSAFE ACT AND UNSAFE CONDITION • SEEMS 2 DIFFERENT PERSONS • NO, -- 2 DIFFERENT PERSONALITY MODES • WHAT R THESE 2 MODES?

  20. CASE STUDY NO 3 • CLASS ROOM-INSTITUTE OF MANAGEMENT • TRAINING IN PROGRESS • PARTICIPANTS –TOP LEVEL MANAGERS FROM INDUSTRY • TOPIC LEADERSHIP—FELT • VERY SENIOR FACULTY—NO DISTURVANCE-NO BODY CAN GO OUT OR COME IN DURING SESSION • ALL TO FILL UP SELF ASSESSMENT FORM ABOUT SERIOSNESS OF OFFICE JOB IN COMPARISION TO HOUSE JOB • FILLED UP FORMS SUBMITTED • FACULTY SEGREGATED ONE FORM AND NOTED IN LAPTOP • CLASS CONTINUED • KNOCK ON DOOR ON A MESSAGE FOR ONE PARTICIPANT

  21. CASE STUDY NO 3-CONTINUED • READ MESSAGE • NO ADVERSE REACTION- NOT SORRY -SENSE OF RELIEF—SMILE • CLASS CONTINUED • 2ND KNOCK-2ND MESSAGE-FOR THE SAME PERSON • FACULTY GOT ANNOYED AT DISTURVANCE • READ THE 2ND MESSAGE • ANNOYED,ANGRY, EYES RED, • SHOUTING,BLAMING SESSION • GOING OUT OF CLASS AGAINST CONDITION OF FACULTY • MY SON IS INJURED • FACULTY INTERFERED– NO, IT IS NOT TRUE– IT IS STAGE MANAGED CASE STUDY • COOL DOWN-WILL ANALYSE

  22. ANALYSIS OF MESSAGE AND REACTION • STUDY ON HIM ONLY • BCAUSE ONLY HE ASSESSED HIMSELF EXCELLENT • FIRST MESSAGE– THERE WAS A FIRE INCIDENT IN HIS COMPANY LAST NIGHT & DAMAGE WAS ABOUT Rs 5 CRORES • RACTION-NOT SORRY,NOT DISTURVED,SENSE OF RELIEF,SMILE • SHOULD HAVE BEEN SORRY-BUT HE WAS NOT----WHY? • 2ND MESSAGE—HIS SON WAS GOING TO SCHOOL . SOME PROBL.EM.HE WAS BROUGHT BACK HOME AND SAFE WITH MOM • REACTION-ANGRY, EYES REDSHOT,BP HIGH,SHOUTING-TO HELL WITH CLASS, MY SON IS INJURED. • SHOULD HAVE BEEN HAPPY AS SON WAS SAFE —BUT HE WAS NOT-RATHER OPPOSITE,-THAT TOO AT IMAGINARY INJURY-----WHY?

  23. ANALYSIS OF CASE STUDY NO 3 CONTINUED • IT IS CLEAR FROM PREVIOUS— • SAME PERSON-2 DIFFERENT MODES OF BEHAVIOR • HOME FRONT,FAMILY AFFAIRS • MORE SERIOUS • REACTION BLOWN OUT OF PROPORTION—UPWARD • INCESSANT FOLLOW UP TILL COMPLETE LIQUIDATION OF UNSAFE CONDITION AND ACTS • WORK FRONT, WORK RELATED PROBLEMS • SAME PERSON • NOT VERY SERIOUS • ADVISE FOR ADVISE SAKE • NO FEELING OF PAIN • HAPPY AT ESCAPE FROM REPRISALS • NO FOLLOW UP TILL ERADICATION OF UNSAFE CONDN AND ACTS

  24. PERSONALITY MODES -CLEAR FROM CASE STUDIES -SAME PERSON -2 DIFFERENT MODES AT 2 DIFFERENT LOCATIONS -ONE-DESIRABLE-SAFE BEHAVIOUR- HOME-FAMILY AFFAIRS OTHER –NOT DESIRABLE-UNSAFE BEHAVIOUR– WORKS, OFFICE MODES HOME, FAMILY AFFAIRS– OWNERSHIP MODE-DESIRABLE WORKS, OFFICE JOBS----- COMPLIANCE MODE-UNDESIRABLE CHALLENGE---TO CHANGE FROM CMPLIANCE MODE TO OWNERSHIP MODE EVEN AT WORKS OR ANY ACTIVITY WHATSOEVER

  25. CHANGE—BBSM IMPLEMENTATION • FROM UNSAFE TO SAFE ACT • TECHNIQUES AVAILABLE • CHANGE DIFFICULT • NOT IMPOSSIBLE • EXPERTISE AVAILABLE • CAN BE TRIED • TIME TAKING/CONSUMING • DEMANDS CONSISTENT EFFORT • EASY AFTER IRREVERSIBLE • POSITIVE SAFETY CULTURE • SEA,DRAMATIC CHANGE IN ATTITUDE • VISIBLE REDUCTION IN ACCIDENT • NO /LOW SUPERVISION • MASS FROM REACTIVE -- DEPENDENT -- INDEPENDENT --INTERDEPENDENT -- PROACTIVE TEAM SPIRIT. • CULTURAL TRANSFORMATION

  26. Natural Instincts Supervision Injury Rates Self Teams Reactive Dependent Independent Interdependent • Safety by Natural Instinct • Compliance is the Goal • Delegated to Safety Manager • Lack of Management Involvement • Management Commitment • Condition of Employment • Fear/Discipline • Rules/Procedures • Supervisor Control,Emphasis, and Goals • Value All People • Training • Personal Knowledge, Commitment, & Standards • Internalization • Personal Value • Care for Self • Practice, Habits • Individual Recognition • Help Others Conform • Others’ Keeper • Networking Contributor • Care for Others • Organizational Pride Safety Excellence Requires A Culture ShiftInvolvement / Ownership by All Employees

  27. BEHAVIOR BASED SAFETY MANAGEMENT • NOT SUBSTITUTIVE • BBSM IS ADDITIVE • PRESENT TECHNICAL SAFETY • TO BE CNTINUED • ADDITIONAL BBSM • TO BE INTRODUCED • BY • ABC ANLYSIS • CONSEQUENCE INTERVENTION

  28. BBSM---HOW? • IT IS NOTHING BUT IMPLIMENTATION TECHNIQUE • NOT DEALT HERE FOR PAUCITY OF SPACE AND TIME • AVAILABLE EASILY - ON DEMAND/REQUEST • SOME TIPS TO START WITH FOR IMPLIMENTATION • A,B,C ANALYSIS- ANTECEEDANT, BEHAVIOR, COSEQUENCES. • CONSEQUENCES INTERVENTION—PUNISHMENT, EXTINCTION,- POSITIVE REINFORCEMENT,NEGATIVE REINFORCEMENT, • IMMEDIATE & FUTURE • CERTAIN AND UNCERTAIN • SMALL GROUP ACTIVITIES • CAN IT BE IMPLIMENTED? • YES,-----IT CAN BE IMPLIMENTED WITHCOMMENSURATE BENEFIT

  29. SO,---LET US BEHAVE SAFE------BE SAFE THANK YOU

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