Chapter 9 Managers and Their Information Needs. Learning Objectives. When you finish this chapter, you will: See the link between an organization’s structure and information flow. Be able to list the main functions and information needs at different managerial levels.
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Figure 9.1 The management pyramidManagers and Information
Figure 9.3 An example of a mission statement, strategic goals, and tactical objectives for an in-line skate manufacturerThe Nature of Managerial Work
Figure 9.4 The main ingredients of planningThe Nature of Managerial Work
Figure 9.5 Examples of processes used to control projectsThe Nature of Managerial Work
Figure 9.6 An example of a budgetary exception reportThe Nature of Managerial Work
Figure 9.7 Information systems flatten managerial layersTrends in Organizational Structure
Figure 9.8 An example of a matrix organizationTrends in Organizational Structure
Figure 9.9 Tabular and graphical presentations: the information in the two presentations is identical, but the trend is detected faster with the line graph.
Figure 9.10 OLAP applications provide information on multiple dimensions for management decision making.Characteristics of Effective Information
Figure 9.11 Types of information systems typically used at different levels of an organization’s hierarchyManagers and Their Information Systems