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Orient Star Group Your Online Logistics Provider
About Us Our History, Vision, Mission and Values
Who we are • A Look Back - Orient Star Group • Orient Star was incorporated in March 1984. The company rapidly expanded nationwide over the years and has built up 18 offices in major parts of Asia. • Our Vision • To be the leading provider of Logistics solutions by every measurement. • Our Mission • Create innovative Logistics solutions and provide customized freight forwarding services that make business partners more profitable and maximize shareowners’ value. • Our Values • Orient Star commit to these values that guide our decisions and our behaviors: • Teamwork Respect Accountability • Integrity Innovation
Company Background Orient Star has been in the industry for over 20 years. We have the know-how, experience and reputation. Potential Volume Orient Star has a substantial Minimum Quantity Commitment per year FMC License and MOC License Orient Star is a FMC (Federal Maritime Committee) Licensed and MOC (Ministry of Commerce) Licensed freight forwarder. Automated Manifest Filing (AMS Filing) Orient Star had obtained the Type II and III International Carrier Bond in February 2003. We have started filing manifests for port shipments since the Custom’s implementation of the 24-Hour Advance Manifest Rule.
Strategic Platform Our Network, Products and Services
The Orient Star Network Global Coverage Orient Star 18 Offices Hong Kong Taiwan - Taipei, Taichung China - Shanghai, Tianjin, Qingdao, Dalian, Xiamen, Shantou, Shenzhen Malaysia - Port Kelang, Pasir Gudang, Penang Thailand - Bangkok Singapore Indonesia - Jakarta Philippines - Manila Vietnam - Ho Chi Minh City * U.S. * Europe * Middle East * Australia * Korea / Japan (* Represented by Agents)
Scope of Service We offer total logistics service: • FCL/LCL • Weekly Consolidation Service • Air Freight Forwarding • Door Pick-up/Door Delivery • Warehouse and Distribution • Customs Clearance • Project Shipment
Orient Star Sales Team Sales Team Every Orient Star office has its own Sales and Customer Service Team. Their duties are to follow up with sales leads, sales call and make customer visits. Indoor Sales Program Orient Star has introduced an Indoor Sales Program this year. This is a two way sales approach for increasing customer base. We get shippers’ contact from routing orders. From them, we get freehand cargoes and try to obtain consignee information for other nomination business. Feedback of this program has been very positive.
Warehouse and Facilities Orient Star - One-stop Logistics Solution. Warehousing and Distribution • We contract storage and distribution in modern secured warehouse facilities. • Computerized warehousing procedures are developed to meet specific customer requirements. • We also offer complete labeling and bar coding services. Domestic Trucking • Orient Star offices have solid relationship with their local trucking companies. They are our reliable partners that offer timely delivery and competitive rates.
Technology Orient Star has an In-House IT team dedicated to develop innovative computer utilities for the enhancement of logistics services. We possess the following technologies: • Electronic Data Interchange (EDI) • Online Booking • Online Sailing Schedule • Real-time Cargo Tracking • Shipment Management • E-documents • Electronic Submission of Shipping Instructions
Management Team Corporate Management • Mr. Robin Tan – Orient Star Hong Kong • Mr. Jonathan Tseng – Orient Star Taiwan • Mr. Daniel Tan – Orient Star Singapore • Mr. Edwin Tang – Orient Star Taiwan • Mr. J.L.Bao - Orient Star Shanghai • Ms. Jeed Rapeeorn – Orient Star Bangkok • Ms. Dalad – Orient Star Bangkok • Mr. Paneetatyasai – Orient Star Bangkok
Orient Star Group Your Choice, Your Success.