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Chatbot Case Study PPT - PDF

We have developed the chatbot with the help of Natural Language Processing technology you can get major insights through this case study ppt

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Chatbot Case Study PPT - PDF

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  1. Chatbot Case Study

  2. Chatbot Customer Detail Industry - Banking Location - India Problem Statement The team was having issues with customers flooding their helpline for simple queries and wanted to improve the customer experience. Challenges 1) Lack of viable data. 2) Understanding the regional customers queries.

  3. Technology NLP MySQL Google Assistant

  4. Solution The developed chatbot could answer simple FAQ’s. ● It has multi-language support. ● It can predict what customers are looking for according to keywords. ● It is simple to operate and has a user-friendly UI. ● The system has voice command control and can understand voice commands. ● Multi platform deployment on Google Assistant, Whatsapp, Website, Messenger, and Slack. ● Business Impact The chatbot solution helps to reduce workload on the bank staff as it performed simple tasks on itself and saved time to improve productivity.

  5. Our Methodology 3 2 Deployment Once complete solutions is ready then we deploy at your core system. Designing Solutions Our team of experts, starts building solutions to deliver your business goals. 1 Understanding Requirements We understand your business goals, and get acquainted with all the necessary details.

  6. Chirag Tank Co-Founder & CEO +91 7021980537 chirag.tank@datenwissen.com Thank You Jitendra Purohit Co-Founder & COO +91 9820080751 jitendra.purohit@datenwissen.com

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