1. Tasks for the horizontal teams Session 3 Course Informatics Business Prof.dr. Sjaak Brinkkemper Dr. Slinger Jansen

2. Contents • The organizational structure • The tasks of the horizontal teams • Arrangement of teams

3. Netherware Organization Netherware BV CEO Netherware BV CEO Supervisory Board C Management Board s5 C s1 s4 Project Office s4 Finance s2 s1 Team 1 P1 Team 2 P2 Team 3 P3 Team n Pn HRM s5 s1 s4 C s2 Marketing s3 s5 s3

4. Horizontal teams • Human Resource Management and Internal communications • Finance • Project Office • Marketing and External Communications (external website) • CEO (one person per business unit) Who does what?

5. Starting points • Divide tasks • Be willing to delegate • Be accountable for your task • Find advisors if necessary • Be creative • No money • Go for high quality • Make it our joint experience • Your success is our success

6. Human resource management and internal communication • Handles new and resigning employees • Creates internal communication infrastructure: email, newsgroup, forum, site, address list, phone numbers, photographs • Maintains the personnel administration • Determines salaries and bonusses • Overview team collaboration and social mediator • Intervenes for under performance and study problems • Builds and maintains intranet • Note: All team reports progress as-is on intranet • Steered by CHRO

7. Finance • (Virtual) Bookkeeping for the period of 5 months • Establishes financial budgetting scheme for the business units • Pays salaries • Pays invoices for technical infrastructure • Determine rent for office (all inclusive), and pay this • Maintains total balance sheet • Define a structure for the year-end report • Compile and edit the year-end report • Weekly financial report – profit/loss/revenue/rev (also per employee) • Provides licence costs for platforms of teams • Internal development • Product under OEM agreement • Reviews technical part of business plan and product plan • Steered by CFO per BU

8. Project office • Responsible for all documentation templates • Registers all Netherware documentation and lecture presentations in BSCW • Responsible for the delivery of all assignments to the Supervisory Board on time • On paper for grading • In BSCW for access by colleagues • Hunting for progress sheets each 2nd week • Puts progress sheets on intranet • Compiles hours accounting sheets with total project hours • Registers project plans • Responsible for all technical arrangements • Provides costs for technical infrastructure • Desktop machines • Internet access • Software costs • Steered by a COO

9. Marketing and Sales • Maintains external web-site • Includes product pages for this year • Develops Netherware unit styles • Makes some photographs of events for publicity • Creates flyer for business unit • Reviews market plans of products • Market intelligence • Find market knowledge resources • Collect market data • Create sales prognoses • Reviews market intelligence (financial) for products • Steered by CMO

10. Reporting to CEO • Horizontals report to CEO through their CXO

11. CEO • Contacts with Supervisory board • Steers the management board • Make sure all tasks mentioned above are executed • Reviews investment plans of all products • Prepares continuation advise • Updates site with venture capital information • Updates site with Chamber of Commerce information, business plan contests, etc.

12. Arrangement of teams • Which horizontal? • Give your preferences Assignment: • Create a list of tasks for your horizontal • Discuss and report to CEO • Start executing the tasks