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Accreditation of Water and Wastewater Utilities

Accreditation of Water and Wastewater Utilities. Accreditation Vision. “ Accredited water and wastewater utilities will be recognized internationally as meeting high standards of operations effectiveness and management efficiency”. Accreditation Concepts. Voluntary program

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Accreditation of Water and Wastewater Utilities

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  1. Accreditation of Water and Wastewater Utilities

  2. Accreditation Vision “Accredited water and wastewater utilities will be recognized internationally as meeting high standards of operations effectiveness and management efficiency”

  3. Accreditation Concepts • Voluntary program • For all utility types and sizes • Outcome-oriented (water quality, health protection) • “Above and beyond” existing and future regulations • Improving customers’ satisfaction • Tool in evaluation of utilities by primacy agencies

  4. Accreditation Program Development • Policies and Procedures • Benefits • Standards

  5. Policies & Procedures • I – Steps in the accreditation process • II – Maintenance of accreditation • III – Standards of accreditation • IV – AAPC selection & responsibilities • V – Third-party auditors • VI – AAPC meetings and public access • VII – Code of good conduct for the AAPC • VIII–AAPC procedures in matters of ethics & integrity • IX – Utility accreditation coordinator • X – Special utility reviews & consideration of complaint • XI – Disclosure & confidentiality of information • XII – Review & appeal of AAPC & auditor actions • XIII – Rights & responsibilities of accredited utilities

  6. Benefits and Incentives • Financial • Bond ratings, insurance ratings, ISO ratings • State revolving funds (grants and loans) • Economic development • Regulatory • Less oversight from primacy agencies • Waivers in future regulations • Social and Political • Consumer confidence • Attention to water quality, health-related issues • Recognition and credibility • Improved employee morale • Optimal performance will enable tap water providers to protect against known & unknown threats to public health

  7. Distribution systems Water treatment Source water/ watershed protection Customer relations Business and planning Management Conservation, reuse Wastewater collection Wastewater treatment Wastewater pre-treatment Biosolids handling Emergency preparedness and security Asset management Standards

  8. Preparing for Accreditation

  9. AWWA Support for Accreditation • AWWA Executive Committee • AWWA Board of Directors • Councils • AWWA Staff • Technical Workgroups • Standards Committees • Links to NSF, UL, CSA

  10. Communication and Feedback within AWWA • AWWA Journal, MainStream, Opflow • Presentations at conferences, meetings • AWWA sections • Committees and councils • Individual feedback - send email to: ebaruth@awwa.org or enieminski@utah.gov

  11. Stakeholder Process • Identification of direct and indirect stakeholders • Communication • Feedback, issues, & concerns from several groups • Participation in program development • Participation in education

  12. Summary of Current Status • AWWA Board’s approval in January 2001 • Accreditation Policy Committee linked to AWWA Councils, EPA, WEF, and ASDWA • Distribution System Standards Committee approved in ballot process, awaiting public comments • Source Water/Watershed Standard criteria developed, Standards Committee formed • Water Treatment Standards Committee formed • Policy and procedures drafted • Identification of benefits underway

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