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KNOWLEDGE MANAGEMENT Modelos y Estrategias de Implementación en la Gestión del Conocimiento. Ph.D. Augusto Bernuy Alva E-mail: firstname.lastname@example.org. CONTENT. Organizational Estructure II. Decision Making KMCluster KM Project. 2. I. Organizational Estructure.
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Modelos y Estrategias de Implementación en la Gestión del Conocimiento
Ph.D. Augusto BernuyAlva
A number of business actions are needed to generate an appropriate environment and infrastructure for knowledge creation, transfer and application.
Do we need a Knowledge Transfer Unit?
therefore I exist"
What we can do?
Information systems consist of three layers: operational support, support of knowledge work, and management support.
Operational support forms the base of an information system and contains various transaction processing systems for designing, marketing, producing, and delivering products and services.
Support of knowledge work forms the middle layer; it contains subsystems for sharing information within an organization.
Management support, forming the top layer, contains subsystems for managing and evaluating an organization’s resources and goals.
Public affairs(e’fer): asuntos publicos
A knowledge management structure:
At the heart of each global practice, a leader ensures the knowledge management of the practice and we staff our client assignments with a "best-team" approach.We have experts to meet any client's needs and most of the time our service to them requires the mobilization of multiple practice areas.The organization maximizes local knowledge, regional support and global strength
What Happens When Decisions Must be Made Quickly – Can KM Help?
How are decisions made that involve:
Value to Organization
Active Knowledge Transfer
Expert Knowledge Base
Expert Assistance as Needed
Communities of Practice Index
Decision Making Tools
Profiles for Customization
Pushed Reports & News
Claire R. McInerney, Ph.D.
Rutgers, the State University of New Jersey
Choosy about Choices
We believe in the knowledge society.
Knowledge is important as a competitive factor.
We need to learn more about how to manage knowledge in the future