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Policymakers, Academics, and Practitioners

Policymakers, Academics, and Practitioners. CONSUMER RESEARCH NETWORK. CONSUMER RESEARCH NETOWRK September 30 Toronto, Ontario. 2009 SENATE CREDIT CARD STUDY: POLICYMAKING PERSPECTIVE. Problem: No understanding of payments system Result? Initial focus on financial literacy

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Policymakers, Academics, and Practitioners

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  1. Policymakers, Academics, and Practitioners CONSUMER RESEARCH NETWORK

  2. CONSUMER RESEARCH NETOWRKSeptember 30 Toronto, Ontario 2009 SENATE CREDIT CARD STUDY: POLICYMAKING PERSPECTIVE • Problem: • No understanding of payments system • Result? • Initial focus on financial literacy • Eventually... • Focus shifts to real issue: interchange fees

  3. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario CREDIT UNION CENTRAL OF CANADA: PRACTITIONER PERSPECTIVE • Modest Research budget/Staff • Partnered with research institute • Formed research advisory council • Publish in-house research by subject experts • Example: reviewed 67+ FinLit programs through filter derived from research

  4. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario

  5. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario FINLIT GAPS : SOME UNANSWERED QUESTIONS • Does financial education really change behavior? Are consumers as heroic as policy assumes? • What is the decay/knowledge retention rate? • Can we keep FL knowledge ‘alive’? How?

  6. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario FINLIT GAPS : A FUTURE RESEARCH AGENDA? • More and better longitudinal studies (controls) • Explicit behavioural framing   • Anthropological /ethnographic research

  7. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario TAKE AWAY: POLICYMAKERS • Tap into research networks • Write in compelling way for policymakers • Draw on popularizations of academic work

  8. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario TAKE AWAY: ACADEMICS • Build networks, identify strong communicators • Engage with policymaking community • Set up conferences, build habitual interactions • Popularize research; strip out jargon

  9. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario TAKE AWAY: PRACTITIONERS • Form partnerships, develop internal capacities • Use academic databases to brief up, identify key people • Target bureaucracy with detailed research • Target politicians with popular forms

  10. CONSUMER RESEARCH NETWORK THANK YOU!

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