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What is communication?. Communication. The process of sending and receiving messages. Components of the Communication Process. Sender : The one who sends or transmits the message Receiver : The one who the message is intended for Message : What is being said or sent.
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Communication The process of sending and receiving messages
Components of the Communication Process • Sender: The one who sends or transmits the message • Receiver: The one who the message is intended for • Message: What is being said or sent. • Feedback: Reaction that the receiver gives to the message offered by the sender
Channel: the medium through which the message is being sent. Communication is effective if the message that is received is the same one that is sent Message
What happens when message is sent… • Encoding: the process used by the sender to convey the message, including the kinds of words, tones, and gestures used • Decoding: the process used by the receiver to translate and understand the message, including the metal processes involved in making sense of a sender’s message
Factors that affect Decoding and Encoding • Experience: the process or fact of personally observing, encountering, or undergoing something • Reaction to experience: how the sender/receiver reacted • Reality: combination of all meaning which come from a person’s experience and reactions to those experiences
Barriers to Listening • Noise: external and internal factors that interfere with the understanding of the message • External noise- any distraction from the outside of the body that competes with the message and or attention of the audience • Internal noise- any distraction from the inside of the body that competes with the message and or the attention of the audience
Where communication takes place… • Environment: the place and or situation in which communication occurs • Culture: the larger society which communication takes place. Cultures establish rules and expectations which affect communication.
