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Includes… Facilitating employee performance by fostering collaboration, empowering, and dealing with problematic employees. . Enabling others to act. Foster Collaboration (chapter 9) 2 essentials. [1] Create a climate of trust. [2] Facilitate relationships. How Leaders Create a

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Facilitating employee performance by fostering collaboration, empowering, and dealing with problematic employees.

Enabling others to act

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Foster Collaboration (chapter 9)

2 essentials

[1] Create a climate of trust

[2] Facilitate relationships

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How Leaders Create a

Climate of Trust

  • Be the first to trust

  • Be open to influence

  • Share information and resources

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Leaders go first = Leaders trust first

Trusting first entails being “vulnerable”

by sharing personal values, aspirations, experiences, strengths, and weaknesses

Trusting first entails being “vulnerable”

by letting go of some control

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Being open to influence involves seeking out ‘local’ experts and learning from them – often these individuals are your direct reports

Being open to influence involves making use of employees’ abilities and skills; integrating them more fully into the processes and decisions of work

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Resources and information are sources of power effective leader?

… by sharing these with employees,

you demonstrate that you believe in your employees and their ability and willingness to use information and resources effectively and responsibly

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Facilitate Relationships effective leader?

  • Develop cooperative goals and roles

  • Support norms of reciprocity

  • Structure projects to promote joint effort

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Often employees operate on individual-based goals and are rewarded accordingly

- these two aspects are antithetical the fostering of collaboration

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When individual rewards rewarded accordingly follow the achievement of individual goals, the negative team aspects of the goals are strengthened.

~ if the organization does not recognize or reward team goals, the leader needs to find ways to do so

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Often norms of reciprocity are short-term in nature, especially when we do not know team members well

Leaders setting a tone for long-term reciprocity leads to relationship building among team members and their willingness to sustain collaboration over time and events

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How do leaders structure projects to promote joint effort among employees?

~ Identify each employee’s resources that s/he can bring to the project and create a specific role that capitalizes on that resource and is necessary for the team project

~ Reward employees working together

~ Oversee coordination of the joint effort