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Does Microsoft Understand Business Integration?. Simon Thurman Architect Objective. Try and answer the question  Explain thinking and approaches Any feedback email or comment on blog. Agenda. Is there a problem? Definitions

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Does microsoft understand business integration

Does Microsoft Understand Business Integration?

Simon Thurman



  • Try and answer the question 

  • Explain thinking and approaches

  • Any feedback email or comment on blog


  • Is there a problem?

  • Definitions

  • Approaches

    • Integration Model (technology)

    • Composite Applications (architecture)

    • OBA (productivity)

  • Limitations

  • Benefits

Problem one of
Problem (one of...)

  • Unlock value of existing assets

    • Gartner ‘The Knowledge Worker Investment Paradox’

    • 50% - 75% of information directly from people

    • >80% of information not accessible to enterprise as a whole

    • Individual owns the key resource, what happens when they leave?

Results gap
‘Results Gap’

  • Business Users live in 2 worlds

    • Productivity Applications

      • Adhoc, unstructured, individual/group processes

      • E.g. Excel, Word, Outlook, ...

    • Business Applications

      • Structured, rigid, stovepipe

      • E.g. CRM, ERP, ...

  • Space between what existing productivity tools offer and what really happens

What s required
What’s Required

  • Process

    • Integrate multiple Business Applications

    • Align Business Processes with daily work

  • Information

    • Timely access to the right information

    • One version of the truth

  • Applications

    • Use existing, familiar desktop apps


  • Interoperability

    • Interoperability is connecting people, data and diverse systems. The term can be defined in a technical way or in a broad way, taking into account social, political and organizational factors.

  • Integration

    • Integration is a process of combining or accumulating.

      Interoperability makes Integration easier

Interoperability and integration model
Interoperability and Integration Model

Architectural Model



Programming Model

Message Format

Data Format

Transport Protocol

Integration capability model
Integration Capability Model

Business View

Business Process

Line Of Business

Information Repository

Capability and technology alignment
Capability and Technology Alignment

Business Process

Architectural Model

Programming Model

Line Of Business

Message Format

Data Format

Information Repository

Transport Protocol

Software services
Software + Services

  • SOA

    • Architectural Approach

  • SaaS

    • Simply a delivery mechanism

  • S+S

    • Device software

    • Capability exposed as a service

      • On premise

      • Cloud

Composite applications
Composite Applications

  • Assembled artefacts to fulfil business capability

  • Deployed independently and granular

    • Components

    • Containers

Presentation Layer

Productivity Layer

Application Layer

Data Layer


  • Not all Capabilities are modular

    • Many are contained within a monolithic app

    • Not completely at an SOA

  • Transference of Control and Ownership

  • Modelled process do not implement all activities, e.g. Human intervention

  • Difference between managing documents and business processes

    • Transactional v Collaborative

    • Structured v Unstructured

    • Formal v Adhoc

    • Rigid v Dynamic

Purpose benefit

  • Reuse

    • Reduce cost

    • Ensure consistency, e.g. Single view (and version) of the truth

    • Leverage already deployed software, e.g. Office

  • OBA bridges structures and unstructured

  • Office platform deployed

    • Container for components

Business value
Business Value

  • Broaden availability of Information and Capability

    • Improve view of data which results in a greater level of understanding, e.g. “Managing the amber”

  • Exception based processing

    • Naturally supports human intervention

  • Shorten business process cycles

  • Regulatory compliance

  • Alignment of systems with the business

    • Systems become an enabler to change


  • Reference architectures to build OBA



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