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United Parcel Service. By Cris Boggiano June 9, 2014. UPS Background. UPS is the worlds largest package delivery company and a leading global provider of specialized transportation and logistics services. UPS Background Cont. Headquarters: Atlanta, Ga Employees: 395,000 Worldwide

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united parcel service

United Parcel Service

By Cris Boggiano

June 9, 2014

ups background
UPS Background
  • UPS is the worlds largest package delivery company and a leading global provider of specialized transportation and logistics services.
ups background cont
UPS Background Cont.
  • Headquarters: Atlanta, Ga
  • Employees: 395,000 Worldwide
  • 2013 Delivery: 4.3 billion packages and documents
  • Service Area: More than 220 countries and territories
  • Customers: 9.4 million daily
history
History
  • 1907-James E. (Jim) Casey established the American Messenger Company in Seattle, Washington.
  • 1913-The company acquired its first delivery car
  • 1919-Expanded beyond Seattle to Oakland, CA
  • 1919-Changes name to United Parcel Service
history cont
History Cont.
  • 1922-Indroduces innovative “common carrier” service out of Los Angeles
  • 1924-Builds the first Conveyor Belt System
  • 1929-UPS became the first package delivery company to provide air service
    • 1953-UPS resumed air operations
    • 1992-Electronic tracking of all ground packages begins
history cont1
History Cont.
  • 1994-UPS.com goes live
  • 1996-UPS online allows customers to track up 100 packages at a time
  • 1999-UPS offered shares of its stock to the public for the first time
    • Since 1999, UPS has acquired over 40 companies
companies and services
Companies and Services
  • The UPS Store
  • UPS Air Cargo
  • UPS Capital
  • UPS CONNECT
  • UPS Consulting
  • Customer solutions
  • UPS Express Critical
  • UPS Freight
  • UPS Mail Innovations
  • UPS Supply Chain Solutions
technology innovation
Technology & Innovation
  • UPS was the first company to provide air service.
  • Daily Air Delivery: 2.3 million packages
  • Aircraft: 625
  • Airports served: 728
  • Air Hubs:
    • US
    • Europe
    • Asia Pacific
    • Latin America & Caribbean
    • Canada
compass
COMPASS
  • Computerized Operations monitoring, Planning and Scheduling System (COMPASS), which provides
    • Information for flight planning
    • Scheduling
    • Load handling
delivery info acquisition device
Delivery Info. Acquisition Device
  • Digital signatures
  • Contact with headquarters
    • Important messages
  • Traffic patters
  • Pickup schedules
strengths
Strengths
  • Early Adopter
  • Advanced Supply Chain
  • Customer loyalty
  • Brand Name
  • Service territory
weakness
Weakness
  • Growth in the market share is limited
  • UPS depends on a lot of delivery people and other employees
  • Customer Service
opportunities
Opportunities
  • Online shipping and distribution
  • The downsizing of the US Postal Service
  • Deregulation in the trucking industry
  • Staying innovative and coming up with new products/services
threats
Threats
  • International competition
  • New entrants
  • Fluctuations in exchange rates
  • Increase in gas prices
  • Increase in operating cost
competition
Competition
  • United States Postal Service
  • Deutsche Post
  • Fed Ex
  • Canada Post
  • DHL
multiple choice questions
Multiple Choice Questions
  • Who Founded UPS?
    • Minder Chen
    • James E. (Jim) Casey
    • Steve Jobs
    • What does UPS stand for?
      • United Parcel Service
      • United Pencil Service
      • United Police Service
    • Who are UPS main competitors?
      • Fed Ex
      • United States Postal Service
      • DHL
      • All of the above