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Digital Imaging, Document Delivery and the United Parcel Service Wednesday November 4, 1998 Susan Chapman Eduardo Gonzalez Nina Lee Andrew Robertson Jean-Christophe Roux 288,000 This is the number of packages weighing less than 2 pounds that UPS delivers everyday.
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Wednesday November 4, 1998
Mindspring - Internet service provider.
Compaq Computer - will include Exchange on its computers.
VeriSign, Inc. - will provide digital certificates for Exchange
Adobe systems Inc. - will provide software to enable users to display & print documents in their original form
Ability to transmit any digital file - text, graphics, audio
Authentication of sender and receiver identities
Highest level of encryption allowed by law
Verification reports to verify: Sender, recipient, time, date of delivery, and message contents
Financial guarantee up to $100,000 per transaction
Pay per use - no up front costs
Works with current system infrastructure
This system offered to Posta Service Providers (PSPs) that include (not exclusively) UPS
Posta 2.0 uses hardware and software components from Sun Microsystems to allow more concurrent users and faster delivery.
will deliver documents with differing levels of security from secured SSL or PCT internet connections to optional RSA file-encryption on the Post E.C.S. server.
will allow recipients to read any document regardless of the software applications used.
Pitney Bowes also offers a digital document transferring solution called iSend.
If you opt for pay as you go, you pay $1.00 per package plus $.50 for encryption, $.50 for password protection, $.50 per additional recipient and $.25 for confirmation.
The monthly package entitles users to 20 packages for $19.95.
-Financial Times (London), June 26, 1998
It enables users to digitally send paper documents to an Internet e-mail address, fax number, JetSend technology-enabled device, network printer or personal computer.
The 9100C retails for $2,999
Doesn’t offer the same level of encryption.
Doesn’t insure delivery
Doesn’t integrate universality like DX does
High sales forecast (31% of packages over Internet by 2000)
Inevitable progression for courier business
Gives customers faster, cheaper document delivery
Less infrastructure costs for UPS
UPS adds nothing but its brand name equity to the process
UPS cannibalizes its own sales with the venture.
There are better solutions than the one UPS offers.Is it a promising business?
Low barriers to entry for other competitors
Demand will have to be built up and trust issues overcome.
Customers would be better served by augmenting existing e-mail (along with attachment features) with digital certificates for encryption.
Sell an integrated software solution
Provide flat rate for use of secure server to transfer documents
Provide Document Management (add value).
additional markets for UPS?