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From Empathy to Innovation: Design Thinking for Nonprofits #13NTCdt

From Empathy to Innovation: Design Thinking for Nonprofits #13NTCdt. Dana Mitroff Silvers Betty Ray. Who We Are. @ dmitroff. @ EdutopiaBetty. Warm up !. Photo by Nancy White CC BY-NC-SA 2.0 http:// www.flickr.com /photos/ choconancy /8017360279/ /. Goals for today.

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From Empathy to Innovation: Design Thinking for Nonprofits #13NTCdt

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  1. From Empathy to Innovation: Design Thinking for Nonprofits #13NTCdt Dana Mitroff Silvers Betty Ray

  2. Who We Are @dmitroff @EdutopiaBetty Design Thinking for Nonprofits

  3. Warm up! Photo by Nancy White CC BY-NC-SA 2.0http://www.flickr.com/photos/choconancy/8017360279//

  4. Goals for today Gain experience with the complete design cycle Apply to your work—next week! Have fun!

  5. your design challenge Redesign the “Morning Experience”

  6. What is design thinking? Human-centered Prototype-driven Radically collaborative Mindful of process

  7. Instead of talking about it—let’s dig in! Find a partner…

  8. your design challenge Redesign the “Morning Experience”

  9. Photo by AnirudhRao http://www.flickr.com/photos/rao_anirudh/8230269857/ CC BY-NC-SA 2.0

  10. Photo by glenmcbethlaw http://www.flickr.com/photos/glenpooh/3147042293/ CC BY 2.0

  11. INTERVIEW your partner • Some prompts: • “What was the best…” • “What was the worst… • “Tell me the story of that…” 4 minutes x 2

  12. Now dig deeper… • Some prompts: • “Tell me more about that.” • “Why?” • “Why?” • “Why?” • “Why?” • “Why?” 3 minutes x 2

  13. USER + NEED + INSIGHT statement user need insight

  14. Example user Sasha, a struggling/perfectionist first year elementary school principal need needs to balance her desire to get ahead of the day with her need for a moment of calm and nourishment insight because she has no time to plan and if her morning is scattered, the whole day can go down hill

  15. Give it a try 3 minutes on your own

  16. SKETCH at least 5 different ideas 5 minutes on your own

  17. SHARE your ideas 4 minutes x 2

  18. BUILD quick + dirty prototypes 10 minutes on your own

  19. TEST with your partner 5 minutes x 2

  20. Share prototypes

  21. Key mindsets Empathy for real users Collaborating to work in new ways Prototyping + iterating over perfection

  22. How did the process work for you?

  23. Reflection I like… I wish…

  24. “Desert island” design thinking Photo by chem7 http://www.flickr.com/photos88087720@N00/3048161328// CC BY 2.0

  25. Contact + resources dana@dmitroff.com @dmitroff betty.ray@edutopia.org @EdutopiaBetty dschool.stanford.edu/use-our-methods/

  26. Evaluate This Session! Enter for a chance to win an NTEN engraved mini iPad!  Or, search by session title at www.nten.org/ntc/eval

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