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M erit Sales and Service Portal M3UG 2012

M erit Sales and Service Portal M3UG 2012. Preben Lauesen/ Bernt Sylte. Merit AppSuite. Customer Portal Customer Claim Management Supplier Portal. Mobile Sales Supply Chain Execution Manufacturing Reporting Mobile Service. Logistics Center Project Center Budget Center

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M erit Sales and Service Portal M3UG 2012

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  1. Merit Sales and Service PortalM3UG 2012 Preben Lauesen/BerntSylte

  2. Merit AppSuite • Customer Portal • Customer ClaimManagement • Supplier Portal • Mobile Sales • Supply ChainExecution • ManufacturingReporting • Mobile Service • Logistics Center • Project Center • Budget Center • Security Center • Finance Integrator • Smart Office Scripts • Merit Integrator • Merit Intelligence • Finance • Sales • Manufacturing • Procurement • Logistics • Service

  3. Merit AppSuiteSALES & SERVICE • Portal solutions for handling product catalog & order processes • Mobile Sales and Service for order handling on mobile devices • Role based – information and available functionality based on access level • Product catalogs with pictures, documents and links (M3& CMS data) • Use bar codes for efficient order entry • Real time interface with M3 • Fast implementation

  4. Merit AppSuiteSALES & SERVICE • Configurable and dynamic • Configured business logic in M3 controls process flow in Merit AppSuite • Dynamic workflow and user interface based on parameter settings • Seamless integration • No data replication or double data storage • Interactive integration with M3 • All M3 input controls performed on-line Merit Portal Portlet repository M3API (& WHI) M3 database JDBC Daa Roles, menus, and configuration parameters Business rules settings

  5. Merit AppSuite CUSTOMER PORTAL - Give your customers access to an efficient B2B portal for product catalog information and order entry & inquiry CUSTOMER SUPPORT - Customer support portal for your own internal customer support. Easy access to product data, simplified order entry & inquiry MOBILE SALES - Use mobile devices (PDA, tablets, smartphone) when your are visiting your customers to enter order, do order inquiry or looking at product data MOBILE SERVICE - Enter service orders, report service assignments, handle spare parts or perform other service related tasks using PC’s or mobile devices

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