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Just with this, the agent will be able to view the ticket details from the interactions with IVR or interaction with any channel.
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What Should You Know About Ticketing CRM? The Omni from C-Zentrix can bring the context of the interaction to the CZ CRM helpdesk. Just with this, the agent will be able to view the ticket details from the interactions with IVR or interaction with any channel. Visit C-Zentrix for their ticketing CRM.
What is a Predictive Dialer? Apredictive dialeris one of the three dialers that are significant for your business. This dialer helps in predicting the availability of the agent, and can dial and take several calls at a time. So, if you want to get hold of this technology, then make sure you contact C-Zentrix now!
Contact Info: Phone: +91 93110 42121 E-mail:contact@c-zentrix.com Website: https://www.c-zentrix.com/