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Chapter 16

Chapter 16. Emerging Aspects of Organizational Behavior. CONDITIONS AFFECTING MULTINATIONAL OPERATIONS. • Social Conditions • • • • . Training multiplier effect. Legal and Ethical Conditions Political Conditions Economic Conditions.

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Chapter 16

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  1. Chapter 16 Emerging Aspects of Organizational Behavior

  2. CONDITIONS AFFECTING MULTINATIONAL OPERATIONS • Social Conditions • • • • Training multiplier effect Legal and Ethical Conditions Political Conditions Economic Conditions

  3. CONDITIONS AFFECTING MULTINATIONAL OPERATIONS • Individual Differences • Individualism/Collectivism • Power Distance • Uncertainty Avoidance • Masculinity/Femininity • Masculine societies • Feminine societies

  4. CONDITIONS AFFECTING MULTINATIONAL OPERATIONS • Individual Differences (con’t) • Time Orientation • Long-term orientation • Short-term orientation • An Intercultural Comparison

  5. CONDITIONS AFFECTING MULTINATIONAL OPERATIONS • Figure 16-2 Comparison of typical cultural differences • between Japan and the Unites States

  6. MANAGING AN INTERNATIONAL WORKFORCE • Multiculturalism • • Expatriates Barriers to Cultural Adaptation • High-context cultures • Low-context cultures • Parochialism • Ethnocentrism • Cultural empathy • Geocentric organizations • Cultural Distance • Cultural Shock

  7. MANAGING AN INTERNATIONAL WORKFORCE • Figure 16-3 • Forces • inhibiting • and • supporting • cultural • adaptation

  8. MANAGING AN INTERNATIONAL WORKFORCE • Overcoming Barriers to Cultural Adaptation • Careful Selection • Compatible Assignments • Predeparture Training • Orientation and Support in the New Country • Xenophobia • Preparation for Reentry • Repatriation • Reverse cultural shock

  9. PRODUCTIVITY AND CULTURAL CONTINGENCIES • The Challenge of Achieving Productivity • Cultural Contingencies • Theory Z • Managerial Implications • Management’s Integrating Role • The Community Role of Expatriate Managers

  10. CROSS-CULTURAL COMMUNICATION • Cross-cultural communication - • Value placed on time efficiency - Thought patterns - Values placed on seeing the future - Need for personal space - Eye contact - Physical appearance - Posture - Gestures - Meaning of silence - Legitimacy of touch Transcultural Manager • Transcultural employees

  11. ? Questions

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