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By Adwoa S. Amankwah (CSUC), Dr.E . Bossman Asare (Political Science Dep’t –UG ) and Ginn Assibey Bonsu Department

TOPIC: The Use of Web 2.0 Technologies as political campaigning tools for the 2012 December Elections in Ghana (An evaluation of the activities of the two major political parties -NPP & NDC. By

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By Adwoa S. Amankwah (CSUC), Dr.E . Bossman Asare (Political Science Dep’t –UG ) and Ginn Assibey Bonsu Department

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  1. TOPIC: The Use of Web 2.0 Technologies as political campaigning tools for the 2012 December Elections in Ghana (An evaluation of the activities of the two major political parties -NPP & NDC By Adwoa S. Amankwah(CSUC), Dr.E. BossmanAsare (Political Science Dep’t –UG) and GinnAssibeyBonsu Department of Communication Studies-CSUC

  2. Background Citizens need factual and credible information in a democracy to enable them make independent judgments and informed choices. Social media- Facebook, Twitter, LinkedIn, blogs and videos on YouTube- enabler for information exchange between citizens and their governments (U. S. States Dept. 2012).

  3. BACKGROUND Politicians and journalists originate and moderate those political discourses. Now the development of Web 2.0 technologies and social media enhances content creation by users. Channels - political blogs or discussion forums, chat rooms etc. Implication- “gatekeeper” role of journalists - minimised (Stieglitz, S.; Brockman, T. and Dang_Xuan, L. (2012).

  4. BACKGROUND Young voters spend more time online on social networks such as Facebook or MySpace than watching television or reading newspapers (Stieglitz, S.; Brockmann, T. and Dang-Xuan, L. 2012, OECD, 2009). Especially young people were inspired to engage in political discussions after getting in touch with them by using social software as the communication platform (Chen 2009; Kushin & Kichener 2009).

  5. INTRODUCTION “A popular government without popular information or the means of acquiring it is but a prologue to a farce or a tragedy, or perhaps both,” -4th U.S. president, James Madison, in 1822. 35th president, John F. Kennedy, 1922 “The flow of ideas, the capacity to make informed choices, the ability to criticize, all of the assumptions on which political democracy rests, depend largely on communications” (U.S. State Dept.-2012).

  6. STATEMENT OF PROBLEM • Paucity of information on the use of web 2.0 technologies for political campaigning in developing countries particularly Ghana. • Political interaction on social media is typically asynchronous • Thus the Internet has not been fully used to increase interactivity in election campaigns (Gong & Lips, 2009). This is attributed to fears of ‘opening the gate’ for attacks from their opponents (Coleman, 2001; Ward, et. Al., 2006).

  7. PURPOSE • To find out the online agenda of the two political parties and recipients’ expectations according to the comments and responses of users. • To examine the communication model appropriate for online interaction in a participatory democracy of a developing country.

  8. OBJECTIVES • Determine the predominant themes of the agenda set by the two political parties and myjoyonline on their websites and social media platforms. • Gauge the responses of users of Web 2.0 technologies to determine the issues they want addressed by politicians. • Outline the political sentiments of the language used by politicians and their followers on the formers’ websites and social media platforms. • Determine whether communication on web 2.0 technologies is symmetrical or asymmetrical.

  9. RESEARCH QUESTIONS • What is the relationship between both the NPP and NDC ideologies and their manifestoes? • What are the predominant themes of stories and headlines that set the agenda on the websites of the NPP, NDC and Myjoyonline? • What is the link between the major themes in their manifestoes and their postings? • What is the link between postings by politicians and comments by users?

  10. RESEARCH QUESTIONS 5. Is there any relationship between the issues raised by users of social media and the social reality? 6. What are the elements of propaganda in the agenda set by politicians as well as in the responses of users? 7. What is the language used by politicians and their followers on web 2.0 technologies in the campaigning season? 8. Is there any association between the agenda set by politicians, the responses of users of the social media and the outcome of the elections?

  11. JUSTIFICATION/SIGNIFICANCE The study will provide information on the effective use of web 2.0 technologies for synchronous political campaigning in a participatory democracy. The results will benefit • Political parties. • Politicians. • Stakeholders in the ICT industry in Ghana, Africa and the international community.

  12. 2.0 Web 2.0 Technologies and political campaigning • Definitionof Key Concepts • - Political Campaigning • - Elections • -Political Party • -Public Paricipation • -Content Analysis • -LIWC (2007)

  13. 2.2 New Media • Facebook • Twitter • Websites

  14. Overview of related studies Creighton (2005) defines public participation as the process by which public concerns, needs and values are incorporated into governmental and corporate decision-making. Thus e-participation is the process of using the Internet to create dialogue between the elected and the electorate. Related to this concept, Karpf (2009) introduces the notion of “Politics 2.0”, i.e. using the internet reduced transaction costs and its condition of information abundance to build more participatory, interactive political institutions.

  15. Overview of related studies The recent U.S. presidential campaign in 2008 has shown that Web 2.0 has become an important tool for political communication and persuasion (Towner et. Al. 2011; Hoffner & Rehkoff 2011). Honeycutt and Herring (2009) showed that Twitter is used not only for one-way communication but often serves as a means of conversation, (the @ sign symbolises a dialogue).

  16. Global and national trends in internet usageBACKGROUND Ghana has a population of 24, 658, 823 million people. Out of this number, 16,595,387 representing 67.3% are literate (Ghana Statistical Service, 2010 Housing and Population Census). Two million three hundred and twenty-nine thousand four hundred and nineteen (2,329,419) representing representing9.45% of the total population are internet users (CIA World Factbook, 2009). Within this category facebook users comprise 1,644,560 (6.67%) whiles Twitter users are …

  17. Global and national trends in internet usage Keys Population of Ghana Literates in Ghana Internet users in Ghana Facebook users in Ghana

  18. LIKES FOR NPP AND NDC Subscriber base as in likes for the Facebook page –NPP’s Nana AddoDankwahAkuffo-Addo is 164, 185 represent 9.98% of facebook users in Ghana 101, 158 likes (6.15% of facebook users in Ghana- NDC’s President John Dramani Mahama

  19. LIKES FOR NPP AND NDC Likes for the Facebook page of the presidential candidates of the major parties likes for Nana AddoDankwahAkuffo-Addo likes for President John DramaniMahama

  20. Information on political parties, the EC and CDD • New Patriotic Party (NPP); aims, objectives and core themes in manifesto. • National Democratic Congress (NDC); aims, objectives and core themes in manifesto. • Myjoyonline.com. • Center for Democratic Development (CDD); purpose and functions. • Electoral Commission (EC) ; same as above.

  21. 3.0 An overview of theories of communication for political development • Agenda Setting Theory – McCombs and Shaw (1972, McQuail, 2008) • Uses and Gratifications Theory (Elihu Katz) (McQuail, 2008; Perse, 1990). • Symmetrical and Assymmetrical Communication Model (Grunig and Hunt) (Chapplet and Kitchenmann, 2005; Gong and Lips 2009).

  22. AGENDA SETTING THEORY The agenda setting theory (McCombs and Shaw, 1972). They held the view that the news media construct our view of the world. Agenda-Setting posits that the media always set the agenda, that is, those items the media deem important is identical to the public agenda, or what the public deems important.

  23. AGENDA SETTING THEORY The arrival of the internet and the new media present several and diverse relevant sources of news. With the advent of web 2.0 technologies, public debate is represented by a set of salient issues and the agenda originates from public opinion (McQuail, 2008). The media then offer competing views on issues; people tend to attend selectively to sources of news and messages they already agree with, leading to reinforcement and not a change of opinion (McQuail, 2008).

  24. USES AND GRATIFICATION This approach derives from the search for explanations of the great appeal of certain staple media (new media) contents that border on the question of why people use the media and what they use them for. Audiences are motivated to use the media for purposes of information, relaxation, companionship, diversion or escape; personal guidance, relaxation, adjustment, information and identity formation (McQuail, 2008; Perse, 1990).

  25. The two-way asymmetrical/asynchronic model It allows delayed interaction between both sides- neither party can choose to interact in accordance with their convenient time (Chapplet and Kitchenmann, 2005; Gong and Lips 2009). Egs. Emails, blogs, forums or campaign sites for discussion etc. 2. Two-way symmetrical/synchronic model Chapplet and Kitchenmann, 2005; Gong and Lips 2009- This allows parties and candidates to interact in real time with voters. This takes the form of either instant messaging or on-line conferencing.

  26. CONCEPTUAL FRAMEWORK

  27. 4.0 METHODOLOGY Research Design It is a exploratory study that compares the Websites of the NPP and NDC and their corresponding social media platforms – Twitter & Facebook

  28. Data Analysis Tools Content analysis would be used for the website content of this study. The Linguistic Inquiry Word Count Software (LIWC 2007) by Pennebaker and Chung would be used to analyse the social media content i.e political sentiments, mood, tone and expectations of senders of the posts and tweets as well as those of the users.

  29. Population: Website content of the NPP, the NDC and myjoyonline.com as well as their social media content as in posts and comments on Facebook and tweets and responses on Twitter for the study period within the 2012 election year. Sample Size: Website Content NPP: NDC: myjoyonline: Facebook NPP: NDC: myjoyonline: Twitter NPP: NDC: myjoyonline:

  30. SAMPLING Study Period The period of 7th October to 4th December was chosen for inclusion in the sample. We purposively selected the last quarter of the year because that is when effective campaigning intensified and the political parties’ agenda were more clearly defined. Sampling Technique With a systematc random start of 7th October, every other day’s content was selected for inclusion and analysis in this study, giving us a total of 30 days’ web content.

  31. Sampling Unit: Post, Tweet, Comment Data collection methods • Document Review Data Collection Instruments • Coding Sheets • Coding Schedule Data Source: Primary Data – Unused data online Secondary Data: Literature – previous studies dataDATA ANALYSIS METHODS

  32. DATA ANALYSIS METHODS • The Study uses the Predictive Analytic Software to generate descriptive statistics- frequencies and percentages and graphs • Documentary Analysis to establish correlation

  33. ETHICAL CONSIDERATION Operate according to strict ethical standards of non-partisanship and the use of the Linguistic Inquiry Word Count (LIWC-2007) to ensure a higher level of objectivity.

  34. RESOURCES REQUIRED FOR THE STUDY • Internet Usage • Printing Costs • Coders Allowances: • References • Appendices

  35. REFERENCES • 1. Stieglitz, S. and Dang-Xuan, L. (2012). Political Communication and Influence through • Microblogging – An Empirical Analysis of Sentiment in Twitter Messages and Retweet Behavior. Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS), 3500-3509. • 2. Howard, P. N. (2006). New Media Campaigns and the Managed Citizen, New York: • Cambridge University Press. • 3. Papacharissi, Z. (2002). The Virtual Sphere: The Internet as a Public Sphere. New Media and • Society, 4 (1). • 4. Tewksburry, D. (1996). Exposure to the New Media in a Presidential Primary Campaign. • Political Communication, 23 (3), 313-332. • 5. Forbes (2012). Twitter to Reach 500M Registered Users on Wednesday. Just Another Day in • the Life of the Social Media Fun House. http://www.forbes.com/sites/erikamorphy/2012/02/21/twitter-toreach- 500m-registered-users-on-wednesday-just-another-day-in-the-life-of-the-social-media-funhouse.

  36. REFERENCES • 6. OECD (2009). OECD Broadband Portal. 02/26/2010. • http://www.oecd.org/document/54/0,3343,en_2649_34225_38690102_1_1_1_1,00.html. • 7. Wattal, S., Schuff, D., Mandviwalla, M., and Williams, C. (2010). Web 2.0 and Politics: The • 2008 U.S. Presidential Election and an E-Politics research agenda. MIS Quarterly, 34 (4). • 8. Ghana Statistical Service (2010). Housing and population census. • 9. CIA World Factbook (2009). Explanation of internet users in Ghana. Retrieved November 26, • 2012 from http:// www.socialbakers.com • 10. Bächle, M. (2006). Social Software, Informatik-Spektrum, 29, 121-124. • 11. O'Reilly, T. (2005). What is Web 2.0: Design Patterns and Business Models for the Next • Generation of Software, O'Reilly. • 12. Green, D. T. and Pearson, J. M. (2005). Social Software and Cyber Networks: Ties That • Bind or Weak Associations within the Political Organization? Proceedings of the 38th Hawaii InternationalConference on System Sciences.

  37. REFERENCES • 15. Towner, T.L. and Dulio, D.A. (2011). The Web 2.0 Election: Does the Online Medium • Matter? Journal of Political Marketing, 10 (1), 165-188. • 16. Hoffner, C. and Rehkoff, R.A. (2011). Young Votersʼ Responses to the 2004 U.S. • Presidential Election: Social Identity, Perceived Media Influence, and Behavioral Outcomes. Journal ofCommunication, 61(4), 732-757. • 17. Chen, H. (2009). AI, E-government, and Politics 2.0. IEEE Intelligent Systems, 24(5), 64–67. • 18. Kushin, M. and Kitchener, K. (2009). Getting political on social network sites: Exploring • online political discourse on Facebook. FirstMonday, 14 (11). • 19. Honeycutt, C., and Herring, S. C. (2009). Beyond microblogging: Conversation and • collaboration via Twitter. In 42nd Hawaii International Conference onSystem Sciences, 1-10, Hawaii. • 20. Coleman, Stephen (2001), ‘‘Online Campaigning,’’ in: Parliamentary Affairs, 54: pp. 679– • 688. • 21. Gong, H. and Lips, M. (2009). The use of new media by political parties in the 2008 national • election. Published thesis. New Zealand: Victoria University of Wellington.

  38. REFERENCES • 22. Nurhadryani, Y., Maslow, S. & Yamamoto, H. (2009). ‘Democracy 1.0’ Meets ‘Web 2.0’: E • Campaigning and the Role of ICTs in Indonesia’s Political Reform Process since 1998. Published thesis. Japan: Tohoku University. • 23. Pew Research Center’s Project for Excellence in Journalism. Analysis report of how presidential candidates in U.S use wed and social media. Retrieved October 16, 2012 from http://www.journalism.org/analysis_report/how_presidential_candidates_use_web_and_social_media. • 24. A responsible press office in the digital age (2012). Bureau of International Programs: United • States Department of State. • 25. Ward, S. and Gibson R. (2003) On-line and on message? Candidate websites in the 2001 General Election. In British Journal of Politics and International Relations, Vol. 5, No. 2, May 2003, pp. 188-205. Retrieved 12th July from Blackwell Synergy database. • 26. McQuail, D. (2008). Mass communication theory (5th ed). Los Angeles: Sage Inc. • 27. Tench, R. and Yeoman, L. (2006). Exploring public relations. New York: Prentice Hall.

  39. 22. Nurhadryani, Y., Maslow, S. & Yamamoto, H. (2009). ‘Democracy 1.0’ Meets ‘Web 2.0’: E • Campaigning and the Role of ICTs in Indonesia’s Political Reform Process since 1998. Published thesis. Japan: Tohoku University. • 23. Pew Research Center’s Project for Excellence in Journalism. Analysis report of how presidential candidates in U.S use wed and social media. Retrieved October 16, 2012 from http://www.journalism.org/analysis_report/how_presidential_candidates_use_web_and_social_media. • 24. A responsible press office in the digital age (2012). Bureau of International Programs: United • States Department of State. • 25. Ward, S. and Gibson R. (2003) On-line and on message? Candidate websites in the 2001 General Election. In British Journal of Politics and International Relations, Vol. 5, No. 2, May 2003, pp. 188-205. Retrieved 12th July from Blackwell Synergy database. • 26. McQuail, D. (2008). Mass communication theory (5th ed). Los Angeles: Sage Inc. • 27. Tench, R. and Yeoman, L. (2006). Exploring public relations. New York: Prentice Hall.

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