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Delivering C are and Support in Extra Care

Delivering C are and Support in Extra Care. Presented by: Emma Knight, Service Director Erika Bowling, Service Manager. About Creative Support.

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Delivering C are and Support in Extra Care

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  1. Delivering Care and Support in Extra Care Presented by: Emma Knight, Service Director Erika Bowling, Service Manager

  2. About Creative Support • Creative Support a not for profit organisation with a track record of delivering high quality services for adults with care and support needs since 1991. • We are a local provider who has delivered services in Stockport for over 15 years. • We have delivered excellent services for older people since 2005 • We currently deliver support in 34 Extra Care services nationally • 100% of our Extra Care services are CQC compliant

  3. About Stockport Extra Care Creative Support won the contract to provide support for six existing services in September 2013 across three areas of Stockport: Reddish, Edgeley and Marple. The services are provided on a hub & spoke model with two sites in each area. A seventh service, Smithy Croft, was built in Heald Green, Stockport and was completed in 2014. The service opened in July 2014. We have Extra Care Services in Tameside, Wythenshaw, Bolton, Bedfordshire, Harrow, Cumbria and have recently been awarded two further extra care service sin Slough.

  4. Support in Extra Care Where individuals have commissioned hours we offer: • Support with all elements of daily living including cooking, shopping and home maintenance • Person-centred support with personal care • Support to manage any health conditions/needs • Support to manage finances including budgeting

  5. Support in Extra Care Where individuals don’t have commissioned hours we offer: • Welfare/Benefit checks with a trained member of staff or linking in with a specialist service to maximise income • Supporting tenants to make appointments to access local amenities or health services • Support with correspondence • Signposting to local services • Emotional support • Making referrals to other organisations • On site activities & events • Resident meetings • Daily welfare checks

  6. Activities & Opportunities A key element of a successful Extra Care services is the delivery of an Activity programme which is relevant to the tenants and encourages engagement. We have developed a regular timetable of on-site activities at all sites, many of which are tenant led. These provide opportunities for development of friendships and prevent social isolation. Many of the activities are held weekly as part of the established preferences of tenants but we also hold themed activities, particularly over events such as Christmas & Older Persons Month. Activities are discussed regularly as part of tenants meetings to gain feedback and ensure that we are meeting the needs of tenants.

  7. Future of older peoples services • The population of the UK is aging (the number of people aged 85 years and over has increased by 30% from 2005 to 2014) which will require a significant development in the available services and infrastructure for older people • Dementia is also expected to rise over the next 10 years with the biggest increase in those 85 years and over. • If current policies remain, demand for residential care looks set to increase 55% by 2025. This will create an unsustainable strain on resources & funding available so it will be necessary to find more cost effective models of support. • Services & providers will need to explore new applications of technology to improve cost efficiency, quality of life and service provision. This will include Home automation and social media.

  8. Any Questions?

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