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What is culture?. a set of values and norms ? mental programming? a way of solving problems?. Culture and communication. It is forbidden to steal hotel towels please. If you are not a person to do such a thing please not read this notice. John Mole Mind Your Manners.
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What is culture? • a set of values and norms? • mental programming? • a way of solving problems?
Culture and communication It is forbidden to steal hotel towels please. If you are not a person to do such a thing please not read this notice.
John MoleMind Your Manners The Culture triangle Communication Leadership Organization
Richard GestelandCross-Cultural Business Behavior • Deal-focused cultures • Relationship-focused cultures
Beware of stereotypes • sometimes necessary? useful? dangerous? • tell us about other cultures or our own?
Levels of culture Individual level Branch culture Corporate culture National culture