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NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATION SEPTEMBER 23, 2005 BRENDA MATHISON

RECYCLING FOR THE FUTURE. NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATION SEPTEMBER 23, 2005 BRENDA MATHISON DIRECTOR OF ENVIRONMENTAL AFFAIRS. FAST FORWARD. RECYCLING FOR THE FUTURE. Our mission is to provide for positive environmental stewardship that is sustainable over time

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NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATION SEPTEMBER 23, 2005 BRENDA MATHISON

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  1. RECYCLING FOR THE FUTURE NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATION SEPTEMBER 23, 2005 BRENDA MATHISON DIRECTOR OF ENVIRONMENTAL AFFAIRS

  2. FAST FORWARD. RECYCLING FOR THE FUTURE Our mission is to provide for positive environmental stewardship that is sustainable over time while we continue to meet Best Buy’s goals as well as those of the Communities we serve.

  3. FAST FORWARD. Best Buy’s Acknowledgement • As the world’s largest retailers of consumer electronics • Best Buy understands the importance of it’s leadership role • Is committed to building a foundation of strong Employee, Community and Vendor Partnerships

  4. FAST FORWARD. Best Buy Goals • By continuing to foster those relationships Best Buy will • Evaluate the ideas, • Develop and incorporate new programs that seek to increase our efficiencies, reduce our waste, recycle our commodities and • Respect all aspects of the environment by performing in compliance with all regulations concerning the environment

  5. FAST FORWARD. Best Buy’s Goals • By continuing to foster those relationships Best Buy will • Make shopping and recycling easy and fun for our customers • Have a meaningful impact on the quality of life in the communities • Maximize profitability and offer shareholder value

  6. FAST FORWARD. Best Buy Goals • By continuing to foster those relationships Best Buy willbuild a • National Program that is • Easy & Convenient for Consumers with • Shared Responsibility – Consumer, Retailer, Government, Manufacturer is • Environmentally Friendly and • Networked and Sustainable

  7. FAST FORWARD. WHO IS BEST BUY? CONCEPTS 2nd Turn-Tech Trade-In Studio D Escape Eq Life PRIVATE LABEL Insignia Dynex Basix

  8. FAST FORWARD. Who is Best Buy? • Largest volume specialty retailer of consumer electronics in the U.S. • Best Buy: 700 • Best Buy Canada: 178 • Future Shop: 134 • Best Buy: 44 • Magnolia: 20

  9. FAST FORWARD. Who is Best Buy? • Geek Squad Precincts: • In-Stores • Geek Squad Stand Alone: 5 • MHT • ImageLab • 2nd Turn – Tech Trade-In • Strong E-commerce presence through Bestbuy.com • Tech Trade In • Supply Chain • Service Centers and In-Home Service

  10. FAST FORWARD. Best Buy’ s Consumer Electronics Reuse & Recycling Programs • First company to host consumer electronics recycling events in 2001. • First company to sponsor a permanent fixture for consumer recycling programs in every store since 2003 for cell phones, ink & toner cartridges and batteries • Ongoing daily collection and recycling of consumer electronics

  11. FAST FORWARD. Best Buy Recycling Events • Fifty Events • Twenty States • Over 2.5 Million Pounds of consumer, schools, government and small business electronics recycled since 2001 • Best Buy store parking lots and off-site locations as well • Business Model • Operating Expense vs. Sponsorship Expense

  12. FAST FORWARD. In-Store Recycling • Initiated In 2003: A Permanent Fixture In Front Entry of Every Best Buy Store • Drop Off Everyday: Cells/PDA’s/Pagers, Rechargeable Batteries, Ink Cartridges. • Reuse and Recycled To Date: Thousands of Units Thousand of Pounds

  13. FAST FORWARD. Recycling Fixture

  14. FAST FORWARD. Consumer ElectronicsCollection, Reuse & Recycling • Best Buy collects for reuse or recycling electronics from consumers who have products delivered to their homes. • Thousands of units and millions of pounds of material are reused or recycled annually. • Pilot Program: Evaluate for reuse or recycling electronics from various programs • Pilot Program: Pre-Labeled, Postage Paid labels

  15. FAST FORWARD. WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING? • Uniquely Positioned for Direct Customer Access For Best Buy Events • Convenient Collection Sites • Retailers Can Help Educate • Networked Company Solutions • Unique Program Developments • Best Buy’s “Networked Home Solutions” • The “Geek Squad” • “Best Buy For Business”

  16. FAST FORWARD. WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING? • Tests, Surveys, & Exposure in Different Markets • Over Sixty Collection Events in Twenty States: MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, VA, CO, TX, PA, MI, DC, NY, NC, IN • Federal, State and Local Government Support and Collaboration • Manufacturer and Vendor Partnerships

  17. FAST FORWARD. WHAT ARE WE ACCOMPLISHING? • Increased Awareness • Millions of Media Impressions • Media Exposure in Major Media Outlets

  18. FAST FORWARD. WHAT ARE THE RESULTS • Over Eight Million Pounds of Electronics • Reused and/or Recycled • CRT’s (Televisions, Monitors) • CPU’s • Peripheral’s/Office Equipment • Miscellaneous Household Electronics • Cell Phones • Batteries

  19. FAST FORWARD. Strong Partnerships Are Critical • It takes a “Community” to solve the issues • Strong partnerships are critical to success. • Manufacturers • Federal Programs: “Plug-In To eCycling” Campaign • State, County & City Governments • Vendors • Best Buy Departments

  20. FAST FORWARD. Best Buy’s Recycling Approach • Retailers should play a role in ensuring products are recycled. • Retail involvement in recycling collection programs should be voluntary. • Best Buy wants to increase use of recycled material to create new products. • Best Buy continues to work to provide more recycling opportunities for consumers.

  21. FAST FORWARD. Legislation • Best Buy is voluntarily working to help offer solutions to increase responsible reuse and recycling of these products. • Best Buy believes that developing a national electronics management system is preferable to individual states • Producer Responsibility vs. ARF • ARF: California “learning's” • Producer Responsibility: Maine

  22. FAST FORWARD. Electronics Recycling A Win for All • Customer Satisfaction • Increases Consumer Awareness Of Issue • More Materials Recycled And Resources Conserved • Promotional Opportunities

  23. FAST FORWARD. Best Buy Future Programs • Manufacturing • International Retail • BBFB • Retail Facilities “Green” Products • Geek Squad Programs • In-Home Services

  24. FAST FORWARD. Other Environmental Initiatives • Energy Star Programs • Energy Management Programs • Transportation – Reverse Logistics • Building Designs • Global Sourcing

  25. RECYCLING FOR THE FUTURE • Compliance • Consistency • Communication • Customer Driven • Contact Information: • Brenda.Mathison@BestBuy.com

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