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On The Battle between Lag and Online Gamers. Po-Han Tseng, Nai-Ching Wang, Ruei -Min Lin, and Kuan -Ta Chen Institute of Information Science, Academia Sinica Presented by Yu-Chun Chang (National Taiwan University ). Outline. Introduction Methodology Survey results Conclusion.

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on the battle between lag and online gamers

On The Battle between Lag and Online Gamers

Po-Han Tseng, Nai-Ching Wang, Ruei-Min Lin, and Kuan-Ta Chen

Institute of Information Science, Academia Sinica

Presented by Yu-Chun Chang (National Taiwan University)

CQR 2011 / Yu-Chun Chang

outline
Outline
  • Introduction
  • Methodology
  • Survey results
  • Conclusion

CQR 2011 / Yu-Chun Chang

introduction 1 3
Introduction (1/3)

Online game server

LAG ?

Internet

Player

CQR 2011 / Yu-Chun Chang

introduction 2 3
Introduction (2/3)
  • LAG
    • When a game fails to respond to users’ commands or update the screen in a timely fashion
  • We want to understand
    • How do players perceive lag?
    • What do players think of the causes of lag?
    • How do players react to lag?

CQR 2011 / Yu-Chun Chang

introduction 3 3
Introduction (3/3)
  • Contribution
    • We design an Internet survey to know about how game players feel about lag and how they react when encountering lag during game play

CQR 2011 / Yu-Chun Chang

outline1
Outline
  • Introduction
  • Methodology
  • Survey results
  • Conclusion

CQR 2011 / Yu-Chun Chang

methodology
Methodology
  • Our questionnaire comprises four sections
    • Player demographics (12 questions)
    • Perceptions of lag (9questions)
    • Reactions to lag (7 questions)
    • Solutions (5 questions)
  • Published on my3q.com
    • We also announced it on PTT.cc for 3 weeks
    • 229 respondents to the questionnaire

CQR 2011 / Yu-Chun Chang

outline2
Outline
  • Introduction
  • Methodology
  • Survey results
  • Conclusion

CQR 2011 / Yu-Chun Chang

slide9

I. Player Demographics

Q3-Q4: Game play experience

Q1: Age of players

CQR 2011 / Yu-Chun Chang

slide10

I. Player Demographics

Q5: Preference of games

World of Warcraft

CQR 2011 / Yu-Chun Chang

slide11

I. Player Demographics

Q6: Game play

frequency

6 PM – 10 PM

Q7: Game play time

slide12

I. Player Demographics

Q9: Internet service provider adopted

CQR 2011 / Yu-Chun Chang

slide13

I. Player Demographics

Q9: Host to gateway

access method

Q10: Gateway to

Internet access

method

CQR 2011 / Yu-Chun Chang

slide14

I. Player Demographics

Q12: Bandwidth of Internet access

CQR 2011 / Yu-Chun Chang

slide15

II. Perceptions of Lag

Q13: Frequency of lag

Q14: Significance

of lag

CQR 2011 / Yu-Chun Chang

slide16

II. Perceptions of Lag

Q15: Duration of lag

1. Link bandwidth

2. Game server

3. User’s PC

1.

2.

Q16: Players’ intuition

about root causes

of lag

3.

CQR 2011 / Yu-Chun Chang

slide17

II. Perceptions of Lag

Q17: To what degree do players

feel lag is related to the

time of game play?

Q18: To what degree do players

feel lag is related to the

number of avatars in the

screen?

CQR 2011 / Yu-Chun Chang

slide18

III. Reactions to Lag

Q15: Reactions to lag

CQR 2011 / Yu-Chun Chang

slide19

III. Reactions to Lag

Q23: Interval time

between reattempts

Q27: To what degree do

players think lag is the

main cause to quit an

online game?

CQR 2011 / Yu-Chun Chang

slide20

III. Reactions to Lag

Q28: Where or to whom do players usually

complain about their lag problems?

CQR 2011 / Yu-Chun Chang

slide21

IV. Solutions to Lag

Q29: Strategies to solve lag

None

Upgrade access link

Upgrade PC

CQR 2011 / Yu-Chun Chang

slide22

IV. Solutions to Lag

Q29: How often do players adopt network tools

to detect the root cause of lag?

CQR 2011 / Yu-Chun Chang

slide23

IV. Solutions to Lag

Q31–Q32: What kind of tools do players

demand to fight lag?

CQR 2011 / Yu-Chun Chang

conclusions
Conclusions
  • We present an Internet survey to understand how players perceive of and react to lag
  • Our survey results show that players usually have no means to fight lag
    • They are looking for a diagnostic tool that can infer the root cause of lag
  • Future work
    • Develop a diagnostic tool

CQR 2011 / Yu-Chun Chang

slide25

Thank you for your attention!

CQR 2011 / Yu-Chun Chang