Confidentiality

1. Confidentiality Annual Compulsory Education

2. Learning Objectives • Be able to define confidentiality • Understand who is responsible for confidential information • Understand your role & responsibilities in protecting confidential information • Increase your understanding of the Brenda Strafford Foundation’s policies & procedures regarding confidentiality

3. BSF Policy- Confidentiality Purpose of the Brenda Strafford Foundations confidentiality policies is to: • Ensure Confidentiality of all information concerning residents, their families, staff, volunteers and contractors in the Manors • Residents at the Manors have the right to confidentiality & privacy of information relating to their lives, condition, & care • The employer has the right to confidentiality & privacy of information relating to the operations of the Manors

4. Freedom of Information and Protection of Privacy Policy Purpose of the Freedom on Information and Protection of Privacy Act: • To protect the personal information of employees & residents of the Brenda Strafford Foundation Manors that is collected in the normal everyday business of operating our programs & services • This Includes both: • Resident Health Records Information • Employee Records Information

5. Confidentiality: What is it? • Respecting & guarding personal & private information about another person • This also means that information about the organizations, your co-workers, volunteers, & visitors is confidential

6. Confidentiality: Who is Responsible? • All members of the Brenda Strafford Foundation…regardless of their role • All volunteers, students, contractors, & visitors

7. Ensuring Privacy • Signing the Pledge of Confidentiality at the start of employment, as a student, contractor, or volunteer • Disclosure of medical information only on a “Need to Know” basis • Never share resident information with anyone unless there is written consent to do so • Never talk about residents outside of work • Do not talk about residents in hallways, staff rooms, or locker rooms • Shift reports are held in areas of privacy

8. Ensuring Privacy • Never post pictures or conversations about residents and/or the Brenda Strafford Foundation on social networking sites such as Facebook or Twitter • Refer all request for information to the Nursing supervisor • Remember to log off of POC or computer when not using it • All written information about a resident should be shredded

9. Freedom of Information and Protection of Privacy Policy This act protects resident health records information & employee records information • Resident health records information: • Resident health records are owned and maintained by BSF • The health information in the record belongs to the resident and they are entitled to access • Personal Information can only be released with knowledge and consent • Employee records information: • All employee information is confidential • Available only to authorized people • Records are owned and maintained by BSF • Employee is entitled to access their own information

10. References Brenda Strafford Foundations policy and Procedures Admission Policy AM-03-01-01 Confidentiality HR-01-01-11 Freedom of Information and protection of Privacy AM-02-01-01 Mosby’s Canadian Textbook for the Support Worker, 2004.