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대외비. OfficeServ Version 4.40 Sales Guide Part I. 2009. 9. Revision 1.0 2009. 02 IP PBX International Sales Group. IP Phone and UC Two big changes in our business. IP. TDM. Increasing IP Phone Attachment in Key/Hybrid System. (2008). Driving factor for IP Phone attachment.

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slide1

대외비

OfficeServ Version 4.40 Sales Guide

Part I

2009. 9

Revision 1.0

2009. 02

IP PBX International Sales Group

slide2

IP Phone and UC

Two big changes in our business

driving factor for ip phone attachment
Driving factor for IP Phone attachment

SIP trunk make IP Phone more economic and suitable than Digital Phone

  • SIP Trunk (SIP Connection) is a service offered by an ITSP (Internet
  • Telephony Service Provider) that connects a company's PBX to the

ordinary telephone system (PSTN) via Internet using the SIP VoIP standard.

Media

Gateway

Digital

Phone

IP

Phone

driving factor for ip phone attachment1
Driving factor for IP Phone attachment

More VoIP devices make IP Phone more economic and suitable solution

PC

Softphone

WiFi Phone

AP

PDA

Softphone

Dual Mode

Cellular Phone

Media

Gateway

Digital

Phone

IP

Phone

Communication enabled

Business Applications

driving factor for ip phone attachment2
Driving factor for IP Phone attachment

IP Phone is not just a phone, IP Phone is a tool Save your time and Give you Productivity

Recognize who is calling before starting conversation

Check missed/send/received call and click to call

Search and Call at the phone book

View recorded Video or stream

  • Built in XML Browse enable you
  • Integrate with Business application
  • ( Database, ERP system and more)
  • Subscribe web service
  • (Weather, Stock, News and more)
  • Customize phone for your business
  • (Hotel, School, Bank and more)
increasing uc market size

WORLD

UC Applications Market Value (Excluding Installation & Maintenance),

By Technology, End User Levels, US$ Millions

Web

10690

Conferencing

9509

26%

Video

8421

Conferencing

26%

7422

27%

6532

Audio

27%

Conferencing

5755

5075

27%

46%

26%

45%

Enterprise

3949

26%

43%

Instant

41%

3259

Messaging

39%

25%

37%

34%

24%

3%

3%

Unified

3%

31%

3%

3%

10%

30%

4%

4%

11%

Messaging

11%

11%

4%

12%

13%

13%

14%

14%

8%

8%

8%

8%

8%

7%

7%

8%

7%

15%

13%

11%

21%

18%

10%

9%

8%

7%

Voicemail

2005

2006

2007

2008

2009

2010

2011

2012

2013

Increasing UC Market Size

Source : MZA (2008)

uc market driver trends
UC market Driver / Trends

Organizations are aiming for more cost effective means of communicating to provide a competitive edge especially in the current economic climate

Economic Slowdown

The business environment is becoming increasingly global and dispersed, thus companies are requiring means of communicating and collaborating that are able to deal with this type of environment

Changing Business Environment

Shift to IP

Organizations now have VoIP networks which are able to fully support UC applications. The next step for these companies is to consider the applications that can be layered on top of these networks.

Technology Giants Increasing Prevalence

in the Market

Vendors such as Microsoft and Cisco are increasing their presence in the market, and thus customer awareness/education regarding UC is growing

Complete UC Solutions

The different applications that form UC are now increasingly being sold as suites (whether it is all through one manufacturer or via manufacturers solutions interoperating as opposed to individual solutions). When combined into clearly priced bundles, these solutions are more effective and easier for enterprises (as well as the channel) to understand and deploy the technology.

Source : MZA (2008)

uc end user survey responses
UC End User Survey Responses

Which UC Functions Provide the Most Use ?

Source : UCStrategies.com End User Productivity Study June 2008

slide10

Our Approach

New IP Phone Line Up

New Productivity/Collaboration Solution

New Multi-function Media Card

New OfficeServ V4.40 SW

slide11

Our Approach

New IP Phone Line Up

New Productivity/Collaboration Solution

New Multi-function Media Card

New OfficeServ V4.40 SW

concept
Concept

Integrating OfficeServ Communicator

  • Enable Video Call integrated with OfficeServ Communicator
  • Click to Call, Vide/Audio Recording, and Photo Album
  • Presence, Buddy List
  • Large, adjustable graphical display
  • Easy multi-line navigation
  • Supervision icons
  • High fidelity voice quality (G.722 Codec)
  • High quality loudspeaker and microphones
  • Full duplex hands-free
  • Open API of XML Brower

Rich visual information

Superior Sound Quality

Integrating 3-rd party Application

smt i5243
SMT-i5243
  • Adjustable graphical color display
  • 4.3” color TFT LCD
  • 480*272 pixels
  • Bluetooth Connectivity (USB Dongle)
  • Video Call (USB Camera)*
  • IM/Presence
  • Voice/Video Call recording (to PC)
  • 14 Programmable Keys
  • 33 Feature Keys (including 5 soft keys)
  • G.722 wideband Codec
  • XML Browser
  • Screen Saver
  • Headset Jack
  • Synchronized Phone book and Call log to OS Communicator
smt i5240
SMT-i5240*
  • Adjustable graphical color display
  • 4.3” color TFT LCD
  • 480*272 pixels
  • IM/Presence
  • Voice Call recording (to PC)

Scheduled

  • 14 Programmable Keys
  • 33 Feature Keys (including 5 soft keys)
  • G.722 wideband Codec
  • XML Browser
  • Screen Saver
  • Synchronized Phone book and Call log to OS Communicator

* SMT-i5240 is on development stage, it will not be launched with SMT-i3100/5220/5243

smt i5220
SMT-i5220
  • Adjustable Black and White display
  • 3.2 inch B/W LCD
  • 128 x 96 pixels
  • IM/Presence
  • Phone Book and Call Logs
  • 14 Programmable Keys
  • 33 Feature Keys (including 5 soft keys)
  • G.722 wideband Codec
  • XML Browser (Text Only)
  • Screen Saver
  • Synchronized Phone book and Call log to OS Communicator
smt i3100
SMT-i3100
  • Adjustable graphical B/W display
  • 4 line
  • Phone Book and Call Logs up to 100 entries
  • 5 Programmable Keys
  • 9 Feature Keys (including 3 soft keys)
  • 2 Ethernet Switch ports
  • PoE (802.38af)
  • Speaker Phone
  • Message Waiting Indicator
smt i5264 smt a52ge
SMT-i5264, SMT-A52GE
  • SMT-i5246 IP AOM
  • 64 Buttons DSS/BLF
  • Integrating with SMT-i5220/5240/5243
  • SMT-A52GE
  • 2 ports 10/100/1000 BASE-T RJ45
  • (1 for Gb Lan, 1 for Gb PC)
  • 1 ports 10/100 BASE-TX RJ-45
  • (for IP Phone connection)
  • PoE for Gb LAN
  • Separate Power Adaptor
smt i series comparison chart
SMT-i Series Comparison Chart

Scheduled

  • i5200 series Common Specification : 2 Ethernet, Wideband Codec (G.722), XML Browser (UC Simple is Text based)
smt i3100 display and keys
SMT-i3100 Display and Keys

Idle Display

Main Menu Display

Service Menu Display

smt i5243 display
SMT-i5243 Display

Server Connection

Headset usage

Missed Call

Instant Message

Lock

Forward

DND

Recording

PC Connection

Status Display

Main Display

Menu Display

slide23

Our Approach

New IP Phone Line Up

New Productivity/Collaboration Solution

New Multi-function Media Card

New OfficeServ V4.40 SW

concept1
Concept

Softphone

Call

Video Conferene

Easy Set

Messenger

  • Integrating UI
  • Integrating Contact List
  • Improve Productivity

Client Integration

officeserv communicator components

Main Screen

Menu Bar

Buddy List

OfficeServ Communicator Components
  • No Server (Link) Program needed for Softphone and New IP Phone
  • Operate with New UC IP Phone (SMT-i5200 series)
  • Same design concept with SMT-i5200 series

OfficeServ

Solutions

OfficeServ

Communicator

uc basic module configuration
UC Basic Module Configuration

Softphone Mode

UC Phone Mode

  • No Server Program needed for Softphone and UC Call Manager Mode

OS

Messenger

System

OS V4.40 or Higher

Softphone User License

UC Phone User License

OS 7xxx

TCP/IP

Client Program

OfficeServ Communicator Software

SMT-i3100

SMT-i5220

SMT-i5243

uc basic module
UC Basic Module

Main Control Screen

Single window for managing your communications and notifications…

Recognize dialing / ringing/ call status visually

Start / End/ Redial / Hold/ Transfer / Pick Up a call by clicking an icon

uc basic module1
UC Basic Module

Contact List

Find contacts quickly and easily with combined directory searching

Start a call via any number (Office, Mobile etc) directly by one click

uc basic module2
UC Basic Module

Record* the conversation and control the call by one clicking

View detailed contact information and call history before or during conversation

Memo and save important information during conversation

* Audio Recording on the PC is possible only on SMT-i5243 IP Phone at the moment

uc basic module3

view detailed

called party information

UC Basic Module

With attached PC camera you can start video* call and save the conversation to your PC

* Video Call and recording on the PC is not available at SMT-i3100. It will be implemented on future version of software

uc basic module4
UC Basic Module

Video Record

Audio Record

Memo

*Audio Recording on the PC is possible only on SMT-i5243 IP Phone at the moment

*Video Recording on the PC is not possible on SMT-i3100 at the moment

Call Logs

Check sent, received, and missed call during absent

Review the recorded memo, audio, and video conversation related to each call

Start communication directly on the logs

uc basic module5
UC Basic Module

Manage Contact List

Import/Export MS Outlook Contacts List to OS Communicator Contacts

Import LDAP directory

Import/ Export any contact list formatted MS EXCEL

Import/Export contact list to/from SMT-i5220/5243

uc basic module7
UC Basic Module

Phone Contents Management

Manage SMT-i5243 background display, Screensaver, and Ring tone

at Communicator

basic module configuration

OS-Link

ITP-5121D

ITP-5107S

ITP-5112L

Basic Module Configuration

Basic Module is same as OS Call except Client Software

OS Call User License

  • System
  • OS V4.40
  • or Higher

OS 7xxx

TCP/IP

Server Program

OfficeServ Link Software

Telecom

Line

Digital Phone

SLT

Client Program

OfficeServ Communicator Software

ITP-5114D

basic module
Basic Module

Main Control Screen

Single window for managing your communications and notifications…

Recognize dialing / ringing/ call status visually

Start / End/ Redial / Hold/ Transfer / Pick Up a call by clicking an icon

basic module1
Basic Module

Contact List

Find contacts quickly and easily with combined directory searching

Start a call via any number (Office, Mobile etc) directly by one click

basic module2
Basic Module

Control the call by one clicking

View detailed contact information and call history before or during conversation

Memo and save important information during conversation

basic module3
Basic Module

Memo

Call Logs

Check sent, received, and missed call during absent

Review the recorded memo related to each call

Start communication directly on the logs

basic module4
Basic Module

Manage Contact List

Import/Export MS Outlook Contacts List to OS Communicator Contacts

Import LDAP directory

Import/ Export any contact list formatted MS EXCEL

collaboration module configuration
Collaboration Module Configuration

Collaboration Module is add on Module to Basic or UC Basic Module

Basic or UC Basic Module configuration to work with Collaboration Module may not shown on this diagram properly

PC Collaboration User License

UC Collaboration User License

  • System
  • OS V4.40
  • or Higher

OS Messenger

OS 7xxx

OS-Link

Server Program

. OfficeServ Link Software

. OfficeServ Messenger Software

Telecom

Line

TCP/IP

Digital Phone

SMT-i5243

IP-Phone

UC Collaboration Mode work only on the SMT-i5243

No Client Software needed for UC Collaboration mode

Client Program

(PC Collaboration Mode)

OfficeServ Communicator Software

pc collaboration mode
PC Collaboration Mode

Check contact presence not only phone’s status before trying to communicate

Don’t waste time reaching contact!

John’s phone is idle and he is online state, I can

make a call, start a chat, or send a e-mail by clicking

Roberto’s phone is idle but he is on the meeting,

I will send a e-mail for the issues

Louie is on the phone, and he is online state, I will

start a chat for the urgent issues

Joseph is on the phone, and he doesn’t want to be

bothered, I will contact him later

pc collaboration mode1
PC Collaboration Mode

Collaborate with Contacts by Instant Message, Audio, Video or all of them

Conferencing up to 5 members without additional server

Collaborate up to 5 members wherever they are located

Save the collaborating work (Instant Message, Audio, and Video)

Share the files during conferencing

pc collaboration mode2
PC Collaboration Mode

White Board

View the same documents (any type of documents) with conference participants

Any participant add comments on the same display and share the information

Save the whiteboard including the memo

uc collaboration mode
UC Collaboration Mode

Check contact presence not only phone’s status on the phone before trying to communicate

Send Instant Messaging or Call

by Clicking on the Phone

slide47

Our Approach

New IP Phone Line Up

New Productivity/Collaboration Solution

New Multi-function Media Card

New OfficeServ V4.40 SW

concept2
Concept

Replace current MGI card

  • Support maximum 16 Voice Codec channels
  • Any combination of G.711, G.723, and G.729(a)
  • Same features MGI-16 has
  • Add MPS (Media Proxy Server) feature
  • Enable not using voice compression for IP extension to IP trunk
  • Enable not using voice compression for local IP extension to remote IP extension
  • Cheaper than current MGI card and competitor’s Voice Compression card
  • Help customer adopt VoIP solution with reasonable price comparing with TDM

Support least use of voice compression

Competitive Price

new multi function media card
New Multi Function Media Card

*MPS and MFR of OAS card doesn’t work on OS7100 system, MP10a has 8 channel MPS and MFR for Exclusive Mobex

mps media proxy server
MPS (Media Proxy Server)
  • MPS is the feature redirecting RTP stream (Voice/Video over IP Call) without Voice Compression resources (MGI Channel)
  • OfficeServ 7030/7070/7100 : 8 MPS* calls are built in the System
  • OfficeServ 7200/7400 : 32 MPS** calls per OAS card

** There is no limitation of OAS card number installing in the system

  • Benefit to Customer using MPS instead of MGI channel
    • Voice quality degrading of MGI channel can be removed
    • Customer can save money as MPS feature is free but MGI channel is priced

For Video Call, 2MPS resources would be consumed

* 4MPS video calls for OS7030/707/7100

** 16MPS video calls for OAS card of OS7200/7400

mps scenario ip terminals to ip trunk
MPS Scenario (IP Terminals to IP Trunk)

1) IP Terminal to SIP Trunk

IP Network

2) IP Terminal to SPNet

1) IP Terminal (Samsung Proprietary IP Phone, 3rd party SIP Phone, WiFi Phone) to SIP Trunk

2) IP Terminal (Samsung Proprietary IP Phone, 3rd party SIP Phone, WiFi Phone) to SPNet

*** MPS feature works after S/W ver 4.30 for the OfficeServ 7030/7070/7100 without OAS card

*** IP Terminal to H.323 Trunk needs MGI Channel(2channel per call)

mps scenario local ip terminals to remote ip terminals
MPS Scenario (Local IP terminals to Remote IP Terminals)

1) Local IP Terminal to Remote Samsung IP Terminal

IP Network

Router/NAT

Router/NAT

Samsung Remote IP Terminal

2) Local IP Terminal to Remote 3rd party SIP Phone

Local

IP Terminal

3rd party SIP Phone

  • Local IP Terminal (Samsung Proprietary IP Phone, 3rd party SIP Phone, WiFi Phone) to Remote Samsung IP Terminal
  • Local IP Terminal (Samsung Proprietary IP Phone, 3rd party SIP Phone, WiFi Phone) to Remote 3rd Party SIP Terminal

*** MPS feature works after S/W ver 4.30 for the OfficeServ 7030/7070/7100 without OAS card

dtmf receiver in oas card
DTMF Receiver in OAS Card
  • MOBEX Executive feature enable mobile worker can transfer, hold, and conference the received call
  • From OfficeServ SW version 4.40, MOBEX Executive feature works not only on the ISDN(PRI, BRI) Trunk, but also on the SIP trunk
  • DTMF Receiver (MFR) on OAS is used to service MOBEX Executive feature
  • MFR resource share the MGI Resource and can be adjusted by MMC

*** OfficeServ 7030 has 4 channel MFR and OfficeServ 7070/7100 has 8channel MFR for MOBEX Executive feature

*** License key needs to be put on the system to activate MOBEX executive feature.

slide54

Our Approach

New IP Phone Line Up

New Productivity/Collaboration Solution

New Multi-function Media Card

New OfficeServ V4.40 SW

major improvements
Major Improvements

Supports New IP Phone Line up

  • SMT-i3100/5220/5243/5264 works on OfficeServ Version 4.40 and later
  • OfficeServ Communicator works on OfficeServ Version 4.40 and later
  • MGI/MPS/MFR functioned at OAS on OfficeServ Version 4.40 and later
  • Mobex feature works at SIP trunk on OfficeServ Version 4.40 and later
  • Need IP user license and networking feature license to work new IP Phone and networking feature on OfficeServ Version 4.40 and later

Support New Productivity/Collaboration Solution

Support MPS feature and MFR feature of OAS card

Enhancement MOBEX feature

Introducing License for IP User and Networking Feature

comparing itp series and smt series

ITP-5107S

ITP-5112L

SMT-i3100

ITP-5114D

SMT-i5220

SMT-i5240

SMT-i5243

Comparing ITP Series and SMT Series

SMT-i5264

(IP AOM)

ITP-5121D

ip user license

ITP-5121D

ITP-5107S

ITP-5112L

ITP-5114D

SMT-i5240

IP User License

System

OS V4.40 or Higher

IP Phone User License

for

SMT-i3100/5220/5240/5243/5264

OS 7xxx

OS

Messenger

TCP/IP

SMT-i3100

SMT-i5220

SMT-i5264

(IP AOM)

SMT-i5243

No IP User License needed for ITP-5107S/5121D/5114D/5112L

faq for ip user license
FAQ for IP User License
  • If I am using ITP-5107/5114/5121/5112 IP Phone with OfficeServ V4.30 or lower version software, and I want to add Samsung New IP Phone SMT-i3100/5220/5243, do I need to upgrade software to OS V4.40 or later ?
  • Yes, you need to upgrade to V4.40 or later, and you need to purchase IP User License only for the number of SMT-i3100/5220/5243. You can use ITP-5107/5114/5121/5112 without purchasing IP Phone User License although you upgrade to V4.40 or later version of software
  • I am using V4.40 or later version of OfficeServ Software. But I prefer ITP-5107/5114/5121/5112 than SMT-i3100/5220/5243, can I add ITP phones to my system ?
  • Yes, you can use either ITP series IP Phone or SMT series new IP Phone with software version V4.40 or later. The only thing you need to be careful is SMT series new IP Phone require IP Phone User License
  • I want to use Five(5) SMT-i3100 IP Phones and Ten(10) SMT-i5243 IP phones, which IP Phone User License do I have to purchase?
  • One common IP Phone User License covers all Samsung New IP Phones. In that case, you need to purchase 15 IP Phone User License and put it on the system. OfficeServ System automatically recognize the number of ITP series IP Phones and the number of SMT series IP phones
  • I don’t know how to put IP Phone user license to system.
  • Before releasing new version of software, SEC will make manual for OSCL system and send it to you
officeserv aps vs officeserv communicator
OfficeServ APs vs OfficeServ Communicator

Softphone

Communicator

Messenger

Call

officeserv communicator license
OfficeServ Communicator License

PC Collaboration User License

UC Collaboration User License

Softphone User License

UC Phone Manager User License

Phone Manager User License

Server Program

OfficeServ Messenger

OfficeServ Link

OS Messenger

System

OS V4.40

or Higher

OS 7xxx

OS-Link

Telecom

Line

TCP/IP

Client Program

OfficeServ Communicator Software

SMT-i5243

Digital Phone

faq for ip user license1
FAQ for IP User License
  • I have been using OfficeServ softphone with version 4.3 or lower version of OfficeServ system software, but I want upgrade my current softphone to OfficeServ Communicator Softphone Mode. How can I use it?
  • he License for softphone and softphone mode of OfficeServ Communicator is same. Therefore, you just upgrade your system software to version 4.40 or later version of OfficeServ system software and install OfficeServ communicator in your PC. There is no feature limitation of using old softphone license for new softphone mode of OfficeServ Communicator
  • What is the difference between UC Call Manager Mode and Call Manager Mode?
  • The difference of them is Phone type that is integrated with OfficeServ Communicator. If you are going to use SMT-i3100/5220/5240/5243 with OfficeServ Communicator, the mode of Communicator would be UC Call Manager Mode. And, if you are using ITP series phone and Digital Phone or SLT, the mode of Communicator would be Call Manager Mode.
  • I have been using OfficeServ Call with version 4.3 or lower version of OfficeServ system software, but I want upgrade my current OfficeServ Call to Call Manager mode of OfficeServ Communicator. In that case, do have to purchase new license for it?
  • If you have OfficeServ Call license with version 4.3 or lower version of OfficeServ system, you don’t have to purchase new license for Call Manager Mode of OfficeServ Communicator. However, you need to upgrade your system software to version 4.40 or later version of software and install OfficeServ Communicator software
faq for ip user license2
FAQ for IP User License
  • I have been using OfficeServ Call with digital phone and version 4.3 or lower version of system software, but I want to replace my digital phone with SMT series new IP phone and UC Call Manager mode of OfficeServ Communicator. How I can migrating it to newer one?
  • You cannot use old OfficeServ Call license for UC Call Manager mode of OfficeServ Communicator. First of all, you need to upgrade your system software to version 4.40 or later one. Then, you purchase IP user license for new SMT-i3100/5220/5240/5243 and new SMT series IP phone as well. After that, you purchase UC call Manager and install OfficeServ Communicator.
  • I am going to use new SMT series IP phone (SMT-i3100/5220/5240/5243) and UC Call Manager with OfficeServ system version 4.40 or later one. Don’t I need server hardware and server program for it ?
  • No, UC Call Manger mode of OfficeServ Communicator with new SMT series IP phone don’t need server hardware and server program. You just install OfficeServ Communicator at your PC and put license for it to system. You need IP phone user license for each SMT series IP Phone as well.
  • If I need several SMT series IP phone and Digital Phone with version 4.40 or later one of OfficeServ system. In addition to that I want use UC Call Manager mode and Call Manger Mode of Communicator for them. Do I need server hardware and program?
  • Yes, as Call manager of Communicator need Server Hardware and OfficeServ Link program. You need to setup them for Digital Phone and Call Manger of Communicator
faq for ip user license3
FAQ for IP User License
  • I have been using OfficeServ Call with ITP series IP phone or Digital Phone. And I want upgrade it to OfficeServ Communicator. At the same time, I want to add the number of OfficeServ Communicator Call Manager Mode user number. Do I just have to upgrade my system software to version 4.40 or later one and add OfficeServ Call User license?
  • Yes, upgrade system software to version 4.40 or later one. And purchase the same number of OfficeServ Call user license you want to add.
  • I need to upgrade my system software to version 4.40 or later one. But, I want use old OfficeServ Call with V4.40 or later one, can I still use it?
  • You can use old OfficeServ Call program even with version 4.40 or later one of system Software
  • I have been using OfficeServ Call with ITP series IP phone. I want replace my old ITP series IP Phone with new SMT series IP Phone, but I want use old OfficeServ Call with new SMT series IP Phone, is it possible?
  • No, SMT series new IP phone works only with UC Call Manager mode of OfficeServ Communicator. You have to purchase UC Call Manager mode user license and use UC Call Manager mode of Communicator for SMT series IP Phone.
faq for ip user license4
FAQ for IP User License
  • I am going to use UC Collaboration mode of Communicator, can I use it alone ?
  • Collaboration module of Communicator work with one the Basic Module. One of Basic module, which are Softphone mode, UC Call Manager mode, and Call Manager mode, should be worked with Collaboration Module.
  • If I want use PC Collaboration mode and softphone mode of Communicator, which components do I need?
  • PC Collaboration mode require server programs, which are OfficeServ Link and Messenger. In addition to that you need licenses for PC Collaboration user license and softphone user license. Therefore, you first install OfficeServ Link and Messenger program in the Server PC and install OfficeServ Communicator program in your local PC. After that, you put PC collaboration user license to OfficeServ Messenger Server and Softphone license to OfficeServ System.
  • If I want use PC Collaboration mode and UC Call Manager mode of Communicator, which components do I need??
  • PC Collaboration mode require server programs, which are OfficeServ Link and Messenger. In addition to that you need licenses for PC Collaboration user license and UC Call Manager user license. Therefore, you first install OfficeServ Link and Messenger program in the Server PC and install OfficeServ Communicator program in your local PC. After that, you put PC collaboration user license to OfficeServ Messenger Server and UC Call Manager user license to OfficeServ System.
faq for ip user license5
FAQ for IP User License
  • If I want use PC Collaboration mode and Call Manager of Communicator, which components do I need?
  • PC Collaboration mode require server programs, which are OfficeServ Link and Messenger. Even though Call Manager mode need OfficeServ Link server program, you don’t have to it install again as PC Collaboration mode will install OfficeServ Link server program. In addition to that you need licenses for PC Collaboration user license and Call Manager user license. Therefore, you first install OfficeServ Link and Messenger program in the Server PC and install OfficeServ Communicator program in your local PC. After that, you put PC collaboration user license to OfficeServ Messenger Server and Call Manager user license to OfficeServ Link.
  • If I want use UC Collaboration mode and UC Call Manager mode of Communicator, which components do I need?
  • UC Collaboration mode require server programs, which are OfficeServ Link and Messenger. In addition to that you need licenses for UC Collaboration user license and UC Call Manager user license. Therefore, you first install OfficeServ Link and Messenger program in the Server PC and install OfficeServ Communicator program in your local PC. After that, you put UC collaboration user license to OfficeServ Messenger Server and UC Call Manager user license to OfficeServ System.
  • Can I use UC Collaboration mode and Call Manager mode of Communicator?
  • No, UC Collaboration mode only works on SMT-i5220/5240/5243 IP Phone. Therefore, Call Manager mode, which is working with ITP series IP Phone, Digital Keyset, and SLT, cannot work with UC Collaboration mode.
officeserv networking feature license spnet
OfficeServ Networking Feature License (SPNet)

OfficeServ V4.30 or lower

No SPNet License needed

OfficeServ V4.30 or lower

No SPNet License needed

OfficeServ V4.40 or later

YESSPNet License needed

OfficeServ V4.30 or lower

No SPNet License needed

IP Network

OfficeServ V4.40 or later

YESSPNet License needed

faq for networking feature license spnet
FAQ for Networking feature License (SPNet)
  • I have been using 50 OfficeServ systems with networked. But I need to add five(5) more OfficeServ Systems with Software version V4.40 or later one to the networked configuration. Do I have to upgrade all current 50 OfficeServ systems to V4.40 or later one to interconnect all 55 systems?
  • No. OfficeServ system without SPNet license and V4.30 or lower software, and OfficeServ system with SPNet license and V4.40 or later software will work without any limitations. If you don’t need to upgrade your current 50 system to version 4.40 or later one, you just put SPNet license only to added 5 OfficeServ system. All final 55 system will work with no limitation.
  • I have been using OfficeServ systems and version 4.30 or lower one with networked. But, I want to upgrade those software to version 4.40 or later one. Do I have to purchase SPNet license for them?
  • Yes, V4.40 or later software require SPNet license to work networking feature. You have to purchase SPNet license for the number of systems require version 4.40 or later software.
faq for networking feature license spnet1
FAQ for Networking feature License (SPNet)
  • If I want to have 10 OfficeServ 7400 systems, 5 OfficeServ 7200 systems, and 4 OfficeServ 7100 systems with version 4.40 or later one for all those systems. And, I want to interconnect all them with networking feature, which license do I need.
  • Each system require SPNet license to work networking feature with version 4.40 or later one. You purchase 10 number of OfficeServ 7400 SPNet licenses, 5 number of OfficeServ 7200 SPNet licenses, and 4 number of OfficeServ 7100 SPNet license. After that, you put each license to each system. SPNet license is system based, system with SPNet license work networking feature, and system without SPNet license will not work networking feature even though it is set to work networking feature.
time schedule of officeserv v4 40 package
Time Schedule of OfficeServ V4.40 Package
  • OfficeServ System S/W Version 4.40 (with multi feature OAS card)
  • OfficeServ Communicator
  • SMT-i3100/5220/5243/5264