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Business case - Gevinstoverblik Forsikring eksempel. Lagt på businesscase.dk ® Martin J. Ernst - 21. nov. 2013. Example of a benefit map diagram for retention (not complete ). Customer preserve it as an east process . Increase of claims *). Improve the bottom line .

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business case gevinstoverblik forsikring eksempel

Business case - GevinstoverblikForsikring eksempel

Lagt på businesscase.dk ®

Martin J. Ernst - 21. nov. 2013

example of a benefit map diagram for retention not complete
Example of a benefit map diagram for retention (not complete)

Customer preserve it as an east process

Increase of claims *)

Improve the bottom line

Automatic renewal process

Customer is transferred to be included in the process

Customer do not get an alternative quote

New back-office apps

Increase of retention

New proactive retion process

Customer will geta positive impression

Customer centric data

Increase the revenue

Best in class underwriting processes

Customer will denied alternative quote

New reactive retion process

*) Negative benefit

(c) 1stroke 2012 - Brug af undersøgelsen er tilladt med en klar kildeangivelse.

example of a benefit map diagram for straight through processing not complete
Example of a benefit map diagram for straight through processing (not complete)

Increase of customer satisfaction

Improve customer satisfaction

Increase of retention

Claims will be processed faster

Increase of revenue

Straight through processing

STP cases has been setup

New back-office apps

Improve the bottom line

Reduction of FTEs

Less manual process time per claims

Increase of fraud *)

Increase of claims cost *)

Fraud framework

Setup of fraud mgt.

Decrease of fraud

Decrease of claims cost

*) Negative benefit

(c) 1stroke 2012 - Brug af undersøgelsen er tilladt med en klar kildeangivelse.

example of a benefit map diagram for product variance
Example of a benefit map diagram for product variance

Increase of retention

Increase of revenue

Improve the bottom line

Customer preserve it as attractive products over time

Continually change in the product strategy

Attraction of new customers

New back-office apps

Product variance

First mover advantage

Improve product portfolio

Easier to get product variants to the marked

Change the product development

Improvement of TCO

Cost of product clean up *)

*) Negative benefit

(c) 1stroke 2012 - Brug af undersøgelsen er tilladt med en klar kildeangivelse.

example of a benefit map diagram for product variance1
Example of a benefit map diagram for product variance

Increase of retention

Increase of revenue

Improve the bottom line

Customer preserve it as attractive products over time

Continually change in the product strategy

Attraction of new customers

New back-office apps

Product variance

First mover advantage

Improve product portfolio

Easier to get product variants to the marked

Change the product development

Improvement of TCO

Cost of product clean up *)

*) Negative benefit

(c) 1stroke 2012 - Brug af undersøgelsen er tilladt med en klar kildeangivelse.