Long Range Plan for Information Technology Infrastructure and Administrative Systems

1. Long Range Plan for Information Technology Infrastructure and Administrative Systems Version 2.0

2. VISION: Provide affordable access, appropriate to the data and informational needs of any USNH user, that will be available at anytime from anyplace. WITH GOAL: Provide a reliable information technology infrastructure with sufficient capacity and responsiveness to support the ongoing operational and functional requirements of USNH

3. Governance Structure Board of Trustees Financial Affairs Committee Chancellor Administrative Board Information Technology Planning and Advisory Council (ITPAC) Information Technology Coordinating Council (ITCC) Steering Committees: (1) Decision Support (2) Facilities (3) Finance (4) Human Resources (5) Student Information (6) Library (7) Alumni/Development (8) Technology/Telecommunications

4. Eight LRP Projects Project 1: Replace FIS and HRIS Project 2: Implement research admin system Project 3: Analyze alumni/development Project 4: Implement Library tech projects Project 5: Continue space inventory system Project 6: Authentication/authorization system Project 7: Network mgmt and analysis system Project 8: Consolidate voice, data, video comm.

5. FIN/HR Replacement New Research/Admin. UNH Alumni development Enhance catalogs Electronic Archives Add UNH-M Jstor Media delivery Migrate to C/S Authentication/Authorization Network mgmt system Improve and Consolidate Communications, Voice, Data and Video

6. PWC Management Letter, 1998 “The current financial and human resource systems that are in place at USNH expose the University System to increased risks due to the systems’ age and the outdated platforms on which they run…The incompatibility of applications, hardware, and operating systems, and relevant upgrades to the respectivepieces, may cause disruption to system usage and processing, and instability in the production environment.”

7. PWC Management Letter, 1998 “The risks that USNH incurs by continuing its exposure to such an unstable environment include irregularities in critical processes and operations, potential non-compliance with regulatory requirements, and disruption of services to the campus, system users and key business functions.”

8. Risks Associated with the Operation of Current Financial and Human Resource Systems • Systems operate on VAX hardware that is no longer manufactured • Systems rely on VMS system that is obsolete • CUFS software is no longer vendor supported • 1032 database and Cobol derived software were developed internally for human resources

9. New Research/Administration System • Designed to create a modern research administration system able to meet needs of management, researchers and sponsors. • Benefits include: improved recording, analysis and documentation of activity improved workflow and reduction of paper capability to meet evolving sponsor requirements

10. Library Technology Projects • Electronic archiving projects (Jstor, electronic archiving of journals, facilitating access) • UHN-M conversion to common on-line library catalog system • Electronic media delivery for inter-campus and distance learning • Enhancements to USNH library catalog systems • Catalog system client-server migration planning

11. Authentication/Authorization System • Designed to meet the needs for network access and accountability • Benefits include: improved Intranet security authentication/logging of all USNH network users separation of external users from USNH-only apps controls internal access to USNH network resources

12. Network Management/Analysis System • Designed to meet the needs of an increasingly complex network environment. • Benefits include: monitoring/tuning will improve network availability performance analysis will improve planning efficient bandwidth use will contain costs problem detection will improve efficiency

13. Consolidating Data, Voice, and Video Communications • Designed to increase network efficiency, functionality, and capacity while decreasing the growing costs of network resources. • Benefits include: help meet demands for computer technologies reduce management & physical resource costs meet increased capacity needed for internet

14. Resource/Costing Assumptions • Campus responsibility to fund FTE’s to support LRP implementation. • Campus responsibility to provide staff support for on-going local training/consulting • Campus responsibility to replace necessary desktop hardware/software on 3-4 year cycle. • Project 1 assumes accelerated process and selection of low cost vendor, commitment to zero modifications, capability to fill key positions, and responsiveness of selected vendor.

15. Central One-Time Costs and Funding

17. Implementation Oversight Structure

18. Released Time Supported Through LRP for FIN/HR Replacement Finance: FTE: accounts payable = 0.4 budget/purchasing = 0.7 GL, endow, etc. = 0.4 indirect costs/equip = 0.5 grants management = 0.5 Human Resources: FTE: comp/class/benefits = 1.0 position control = 0.3 payroll = 0.4 EEO/Campus issues = 0.4 grants management = 0.5 IT Staff: FTE: operating/DB systems = 1.0 MIS = 1.0 desktop support = 0.5 training/document. = 1.0 Campus Support: FTE: UNH = 2.5 KSC = 1.0 PSC = 1.0 CLL/System = 1.0