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1. Module D Waiting Line Models
2. Elements of Waiting Line Analysis
3. Components of Queuing System
4. Elements of a Waiting Line
5. Elements of a Waiting Line
6. Elements of a Waiting Line
7. Basic Waiting Line Structures
8. Single-Channel Structures
9. Multi-Channel Structures
10. Operating Characteristics
11. Operating Characteristics
12. Operating Characteristics
13. Single-Channel, Single-Phase Models
14. Basic Single-Server Model
15. Formulas for Single-Server Model
16. Formulas for Single-Server Model
17. A Single-Server Model
18. A Single-Server Model
19. Waiting Line Cost Analysis
20. Waiting Line Cost Analysis
21. Waiting Line Cost Analysis
22. Waiting Line Cost Analysis
23. Constant Service Times
24. Operating Characteristics for Constant Service Times
25. Operating Characteristics for Constant Service Times
26. Constant Service Times
27. Multiple-Channel, Single-Phase Models
28. Multiple-Channel, Single-Phase Models
29. Multiple-Channel, Single-Phase Models
30. Multiple-Channel, Single-Phase Models
