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Case study Japanese Management

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  1. Case studyJapanese Management by: Group 2: E.T. callhome Aneta Hebrová Jan Knap Ondřej Kopecký Tereza Reymarová Lucie Zelenková

  2. CONTENTS • Introduction • Comparison (Japan x USA) • Japanese management • Chiba International, Inc. • SWOT analysis • Conclusions • Sources

  3. Introduction • Briefhistory of Japan and USA regarding management dispositions, • skills • Applicability • success

  4. COMPARISON Japan USA Belong to group Team players Substantial respect to authority Live to work Loyal to Company Collective responsibility Paternity style Monitoring by employees Slow decision making Individual Competitive Minimal respect to authority Work to live Loyal to Self Individual responsibility Directive style Monitoring by managers Quick decision making

  5. JAPANESE MANAGEMENT Lifetime employment Accessibility of managers High self disciplined Respect property of others Loyalty and devotion to the firm „Company first“ Long-term training High quality of products

  6. Chiba International • San Chose, California • 12- years tradition in the U.S. • Subsidiary of Chiba Electronics Company • Production of high-precision, sophisticated electronics parts • 24 (14) top executives , 70 (65) salesmen

  7. ChibaInternational Philosophy • Fully satisfaction of customer’s needs • Achieve emoloyee’s fulfillment • Slow and careful way of implementing • Willingness to any activity if necessary • Zero-defect theory

  8. ChibaInternational Meetings • Daily, departmental meetings • Social events and teambuildingactivities Sales Force • Serving customer goldenly • Identification with products • No commision basis • No marketing deparment

  9. ChibaInternational U.S. Management • Collective hiring • In-house hiring • Prefering devotion to academic degree • Communication gap • Open back-forward communication

  10. STRENGHTS: Closer relationships Non-competition among employees Consensus decision making WEAKNESSES: Slow promotion system High training costs No motivation OPPORTUNITIES: Prefering personality to education Challenge in time of crisis Tom Bata’s rotating system THREATS: Scope of company Nature of work Cultural differences SWOT ANALYSIS

  11. Conclusion: Can be Japanese management applied in USA • - It is applicable • - Companies should adopt what fit them the most • - Particular solutions doesn’t guarantee success • - Differences are based on different historical and cultural background • - Scope and nature of business

  12. SOURCES • ChibaInternationalInc.- „Cases in Management, OrganizationalBehavior, andHumanResources Management“ • Management andAccouting Web URL: http://maaw.info/JapaneseMain.htm • Business Resources, AdviceandFormsforLargeandSmallBusinesses URL: http://www.allbusiness.com/management/100362-1.html