Administrative Leadership Meeting

1. Administrative Leadership Meeting Tuesday, July 12, 2016 Chancellor Randy Woodson

2. Upcoming ALMs • Sept. 13 – Vision for Research (Titmus) • Nov. 8 – Strategic Plan Report Card (Titmus) • Jan. 10, 2017 – Update on Athletics (Titmus) • March 14, 2017 - Vision for Finance and Administration (Titmus)

3. Removed: Proposal to cap state funds used for Advancement at $1 million • Approved: All our self-liquidating projects - Allows us to move forward with Case Commons, Carmichael, Plant Science • Included: $2 million for Enrollment Growth • Included: 1.5% Raise & 0.5% Bonus for permanent full-time university employees • Included: $1% reserve for targeted merit raises Legislative Update

4. Delayed: NC Guaranteed Admissions Program (GAP) • We will continue to monitor Senate Bill 837 – Access to Affordable College Education Act. Plan calls for fixed tuition rate guarantee and caps fee increases by 3% per academic year. Legislative Update

5. Notable additions to the second year of the biennium: • $81 million for repairs and renovations (UNC System receives 1/2) • $1 million nonrecurring funding for advance planning for Engineering building • $4.7 million to the Friday Institute in conjunction with the State Board of Education to implement Digital Learning Plan in NC public schools • $200,000 for NC State’s Agriculture Institute • $300,000 nonrecurring funds to support the Eastern 4-H Center • $200,000 nonrecurring funds to the NC State Energy Center • $100,000 in nonrecurring funds for crab pot cleanup pilot project to be managed by NC Sea Grant Legislative Update

6. Dr. Mark Hoversten Dean, College of Design Dr. Annette Ranft Stephen P. Zelnak Jr. Dean Poole College of Management Dr. Linda McCabe Smith Vice Provost, Office of Institutional Equity and Diversity (Aug. 1) Marie Williams Associate Vice Chancellor, Human Resources New Faces

7. NCSU Libraries • 2016 National Medal for Museum and Library Service • First academic research library to win the award in 10 years Awards Hunt Library Top 100 American Architecture Projects ArchDaily.com

8. Dr. Maria Andrade (‘95) • Dr. Robert Mwanga (‘01) • Among four winners of the 2016 World Food Prize • Drs. Andrade and Mwanga breed orange-fleshed sweet potato varieties resistant to pests, drought and heat for sub-Saharan Africa. Awards

9. Smart Manufacturing Innovation Institute (SMII) • NC State will be home to the Southeast Region hub • The SMII is the ninth announced hub in the National Network for Manufacturing Innovation (NNMI) Research U.S. Department of Energy Award $10.5 million grant for core technology SSL R&D NC State was one of eight institutions to receive funding New technology could increase extraction efficiency across the entire visible spectrum

10. Questions?

11. How One IT Enables • The University Mission

12. 183,000 optical mark exams scanned • 119 research projects, 346 faculty and students used the High Performance Computing Cluster in 2015-16 • 16 courses used HPC cluster • >$100M of current grant funding supported by HPC Cluster • About $27M average annual grant funding Pack TV: 324 student-produced sports programs created for broadcast in 2015-16 460 visits per month to the Walk-in Center during fall and spring ~60% of the 650 IT-related positions on campus are outside of OIT $8.7M of software licensed 641 click-through agreements reviewed 99.999% Network backbone uptime • Going paperless: Pages captured by OnBase document management system • 1,164,340 in 2016 • 16,673,287 since 2012 300 accounts phished in April 1,170 assisted last year after accounts compromised

13. Growing Research Support Services

14. Developing a secure, nimble and compliant research environment • Compute resources • Google Apps .GOV • Storage • Endpoint solutions • Network • Industry partners • Research support team

15. PowerAmerica Institute as initial example of new trend of grants that require NIST compliance

16. Data management supportCollaboration with NCSU Libraries, supporting grant data management plans Research Administration SystemsReplacement of admin. environment for SPARCS, RADAR, PINS, NEEDLES, COI, etc. Software-defined network (SDN)Leading new architecture to improve network efficiency and security eduroamSecure wireless connections at institutions around the world High Performance Computing (HPC)Shared computing facilities supporting research 10Gbps network connections To research intensive buildings

17. Enhancing Student Success

18. Improved functionality for students: • Pack Planner • Enrollment Wizard

19. Improved support for advisors: • Advisor Dashboard • Integration with EAB tools • Support and integration for updated polices

20. Integration beyond NC State: • Reverse transfer • UNC Online/Foreign Language Consortium • Joint Undergrad Biomedical Engineering

21. ClassTechsupported classrooms66% of the 229 classrooms supported by ClassTech—all 110s have technology Pervasive wireless throughout campus110,900 unique devices on wireless network in 2015-2016 OIT student internships Providing real-world opportunities to engage in technology challenges Walk-in Center460 students a month receive hardware and software support Google Apps promoting collaborative teaching & learning>73M files shared among NC State account holders IT Accessibility SupportTraining and captioning grants available to assist in meeting requirements

22. Collaboration within and beyond NC State

23. Migration to VoIP saved NC State significant resources and allowed for many new unified communication features: • Softphones, single-number reach, voicemail to email, etc. • Recently in-sourced call centers, saving 24% on average

24. VoIP service more cost effective than other providers and only incremental effort for NC State • Currently supporting UNCG and ASU • Exploring other partnerships

25. Partnerships for shared software licensing and managementAcross campus, Internet2 Net+ and UNC System Collaboration within the campus IT communityCITD governance helps coordinate resource, tool and information sharing Virtual Computing Lab Open-source internal cloud for software access at NC State and with other schools NCNGNUniversities, municipalities and industry partnership for home fiber broadband SURACyber Incident Response converted to NIMS format FBI Cyber Task Force Working to create partnership for improved cybersecurity

26. Improving Organizational Effectiveness

27. Leveraging technologies that allow more flexibility and agility while still providing a secure environment • Often cloud- based services • Integration, automation, simplification

28. ServiceNow • Campus-wide IT incident reporting • CALS Business office process flow • Facilities Modification Requests

29. Mendix – Platform as a Service • REPORTER— managing non-credit courses and training • Provides tools for rapid application development

30. Partnering with OIRPFaculty Activity reporting system, SAS Visual Analytics Imaging Streamlining business processes–scan and retrieve docs Hosted Computing ServicesSupports unit applications in managed, secure environment Regular Financial & HR System ImprovementsEnhanced Wolfpack Reporting System, PI Portal, paperless Pcard reconciliation Improved Disaster Recovery Moving to <1 week recovery for major systems Software licensing coordinationSignificant savings through group purchase and common licensing terms

31. Cybersecurity

32. Mission is to employ risk-based measures to defend NC State’s digital assets from internal and external threats

33. Cybersecurity breach is the #1 university enterprise risk • Roadmap developed with campus input

34. Implementing security standards to comply with federal mandates and best practices • NIST 800-171 & 53, ISO 270002, PCI DSS, HIPAA, GLBA, etc.

35. University leadership and administrators at greatest risk • Hackers target high profile users and those with significant access

36. Phishing attacks continue to make up largest share of compromised accounts

39. Data classification framework Know where to store your information securely Payment Card Industry standardsReducing credit card risk & exposure eduroam Secure wireless access available on >300 US campuses, 76 territories worldwide Security liaison team developmentDepartmental contacts for cybersecurity collaboration, information sharing and data protection Security awareness and trainingResponsibility of each of us to Protect the Pack

40. What’s next

41. Research IT Support Services Personnel and technology to help design IT support & security REPORTER Expansion of platform for required and non-credit management (courses, conferences, events) Research Administration Systems Replacement of major environmentUpgrade for SPARCS, PINS, NEEDLES, COI • Replacement & upgrade of significant pieces of ERP infrastructure • Improved resiliency IT Service Catalog Easier access to what you need accomplished Multi-factor authentication required for more of campus Two-step for Google Apps, Two-factor for Shibboleth ServiceNow growth Expanding for service, operational, business management New Identity Management System going live this fall Unwinding 25-30 years of connections, integrations and pieces

42. “Any sufficiently advanced technology is indistinguishable from magic.” • -- Arthur C. Clarke