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Master crucial phone communication skills with this comprehensive guide. Learn how to make and answer phone calls effectively, engage in meaningful conversation, and leave or fill out messages accurately. Understand the importance of passing messages promptly. Additionally, explore key aspects of phone service in the USA, the pros and cons of cell phones, and the subjunctive mood. This resource also includes interactive classroom sessions focused on active listening and maintaining attention in conversations. Enhance your phone communication abilities and engage confidently with others.
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Unit Goals What You Should Learn to Do 1. Making a phone call 2. Answering the phone 3. Talking on the phone 4. Leaving and taking/filling in a message 5. Passing the message to the person called 6. Extending a phone call
Unit Goals What You Should Know About: 1. Phone service in the USA 2. Good or bad of cell phones 3. The subjunctive mood
Classroom Design Talking Face to Face Session 1 Being All Ears Session 2 Maintaining a Sharp Eye Passage I Session 3 Maintaining a Sharp Eye Passage II Trying Your Hand
