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CERN OMBUDS Sudeshna Datta-Cockerill. … should you ever find yourself in a conflict situation, don’t hesitate to contact the Ombuds - she’s there to help…. http:// ombuds.web.cern.ch. CERN - Ombuds Sudeshna Datta Cockerill, CERN. OMBUDS PRINCIPLES. Confidentiality Neutrality

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…should you ever find yourself in a conflict situation, don’t hesitate to contact the Ombuds - she’s there to help…

http://ombuds.web.cern.ch

CERN - Ombuds

SudeshnaDatta Cockerill, CERN

slide4

OMBUDS PRINCIPLES

  • Confidentiality
  • Neutrality
  • Impartiality
  • Independence

http://ombuds.web.cern.ch

CERN - Ombuds

SudeshnaDatta Cockerill, CERN

slide5

Confidentiality

  • Neutrality
  • Impartiality
  • Independence
  • The CERN Ombuds is there to:
  • Provide impartial support and guidance
  • Listen, share and examine preoccupations or problems
  • Help resolve interpersonal misunderstandings or disputes
  • Guide CERN contributors in applying the Code of Conduct

CERN - Ombuds

SudeshnaDatta Cockerill, CERN

slide6

Confidentiality

  • Neutrality
  • Impartiality
  • Independence

A sounding board…

  • provide an impartial ear,
  • to listen and to help people to gain a better perspective of the situation they are in
  • to identify ways in which they themselves can resolve the issues they face

listening – coaching – mediation – action

CERN - Ombuds

SudeshnaDatta Cockerill, CERN

slide7

Confidentiality

  • Neutrality
  • Impartiality
  • Independence

Confidentiality

The Ombuds assures strictconfidentiality.

Nothing is divulged to anyone without the agreement of those concerned.

The parties themselves, and the Organization, agree to follow the same rule of confidentiality in interacting with the Ombuds.

Impartiality

The Ombuds remains neutral and impartial, and does not take sides

Neutrality / Independence

The Ombuds holds no other position in the Organization, in order to avoid actual or perceived conflict of interest.

The Ombuds has no power to make decisions on behalf of the Organization.

CERN - Ombuds

SudeshnaDatta Cockerill, CERN

slide8

Confidentiality

  • Neutrality
  • Impartiality
  • Independence

The Ombudsis there for you!

Make contact as soon as possible

 the quicker an issue is addressed, the easier it is to resolve

Tel: 74127 (+41 22 767 4127)

Office: Bldg 500-1-004

Mail: Ombuds@cern.ch

CERN - Ombuds

SudeshnaDatta Cockerill, CERN