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Ch 6: Work-related Attitudes. Part 1: Feb 19, 2009. Job Attitudes. Stable feelings, beliefs, predispositions Affect toward job (pos/neg) with cognitive & behavioral components Most research on job satisfaction Group differences in job sat – which direction? Job type (blue/white collar)

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ch 6 work related attitudes

Ch 6: Work-related Attitudes

Part 1: Feb 19, 2009

job attitudes
Job Attitudes
  • Stable feelings, beliefs, predispositions
  • Affect toward job (pos/neg) with cognitive & behavioral components
  • Most research on job satisfaction
  • Group differences in job sat – which direction?
    • Job type (blue/white collar)
    • Age (non-linear relation)
    • Job experience
    • Gender/ethnicity differences
dispositional effect
Dispositional effect
  • Evidence of disposition  job sat:
    • Twin studies -
    • Effects of job changes on job sat -
    • Longitudinal studies comparing teens/adults-
  • Strong link with job satisfaction – how does NA relate?
dispositional effect1
Dispositional effect
  • But disposition, job dissat & turnover?
  • “Gripe Index” (Weitz, ’52) – satisfaction with neutral objects linked to job sat.
  • Judge & Hulin ’93 longitudinal study of nurses using Gripe Index:
    • What did they find?
    • How did they explain these results?
measuring job sat
Measuring Job Sat
  • Questionnaires: (General or Component)
    • Job Descriptive Index (JDI) – sat w/work itself, coworkers, supervision, pay, promotion (component approach)
      • Adjective checklist (yes/no/?)
      • Advantages?
    • Minnesota Sat Questionnaire (MSQ) – component approach, Likert-scale
    • “Faces” scale – general job sat
      • Advantages?
job sat theories
Job Sat Theories
  • Locke’s Value theory – based on fit between job and person’s values
    • Support?
  • Similar to Ben Schneider’s ASA model (Attraction-Selection-Attrition)
    • Emphasis on person-org fit
  • Honeymoon-Hangover effect:
    • What is it?
    • Suggests need for longitudinal studies & pay attention to when you measure job sat during someone’s tenure
outcomes of job dissatisfaction
Outcomes of Job Dissatisfaction
  • Most research on links with withdrawal:
    • Psychological withdrawal
    • Physical withdrawal
  • Weak relation with absenteeism
    • Typical correlation for job sat & abs?
    • Sat w/work itself best predictor of absenteeism
    • Why such a weak relationship?
job dissat absenteeism
Job Dissat & Absenteeism
  • Smith’s (1979) study at Sears’ Chicago and NY offices
    • Relation betw job sat and absenteeism on a single day.
    • Describe the unusual circumstances of the study
    • What did he find?
    • How did he explain the results?
job dissat turnover
Job Dissat &Turnover
  • Modest relation with turnover (r=.2) - why?
  • Progression of Withdrawal models –
    • Many intermediate steps betw job dissat and turnover

Lateness

Job

Search

Quit

Dissat

Absent

job dissat turnover cont
Job Dissat & Turnover (cont.)
  • Unfolding Model of Turnover –
    • Role of ‘shocks to the system’
    • Negative, positive?
    • Follow 1 of several ‘decision paths’ based on alternatives  decide to quit/stay
  • Functional & dysfunctional turnover – what is the distinction?