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Impact of Language Diversity in Business Communication

Explore how language differences affect business relationships, communication, and understanding between people across diverse cultures. Understand the role of verbal and non-verbal cues in shaping successful business interactions. Learn about the influence of language on forming and breaking business relationships, and how cultural nuances impact effective communication.

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Impact of Language Diversity in Business Communication

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  1. The role of language in business TOK IA by: Nate Sichter

  2. KnowledgeQuestion • Is there a difference between "ordinary" people's speech compared to that of successful business men/women? • How can language differ from person to person? • To what extent can language and paralinguistic cues affect relationships?

  3. What is language? How can Language affect our communication? Language (ˈlaŋ-gwij, -wij) - The system of words or signs that people use to express thoughts and feelings to each other • It has 2 main components • Verbal communication- how we speak to each other. • Non-verbal communication- what we don’t say but show through body language.

  4. Ex: Wolf of Wall street- 2013

  5. Different Ways of Saying the Same Thing This is totally based on where a person grows up There are different ways of saying the same thing, for example: • Hello (English) • Salam (Aribic) • Buena Dia (Spanish)

  6. How does this affect business? Business men need to understand where their clients are from and if there are any cultural jesters/sayings that would be insulting.

  7. Business Relationships Sometimes relationships are forged and broken through business deals.

  8. The Good &The Bad • Being able to distinguish different paralinguistic cues is crucial!

  9. Conclusion • Business men do not have a different way of speaking. • Though they normally have a greater knowledge • Language and communication have cultural influences • Paralinguistic Cues do affect relationships

  10. Citations • "Wolf Sales Pitch." YouTube. YouTube, 29 Jan. 2014. Web. 15 May 2014. • "Secrets of Body Language." YouTube. YouTube, 28 June 2011. Web. 15 May 2014.

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