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Maximizing Business Efficiency with Management Information Systems

Understand fundamental types of Management Information Systems (MIS) including Transaction Processing Systems (TPS), Decision Support Systems (DSS), Office Automation Systems (OAS), and Executive Support Systems (ESS). Learn how these systems track operations, inform managers, improve decision-making, enhance communication, and provide a holistic view of business operations.

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Maximizing Business Efficiency with Management Information Systems

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  1. 310443 Management Information Systems 2. Fundamental Types of Management Information Systems by Asst. Prof. Wichai Bunchua E-mail : wichai@bucc4.buu.ac.th http://docsavage.compsci.buu.ac.th/~wichai/310443 http://www.sci.buu.ac.th/~wichai wichai@bucc4.buu.ac.th

  2. Overview • Tracking Operations with Transaction Processing Systems • Informing Managers with Management Information Systems • Improving Decision Making with Decision Support Systems • Enhancing Communication Effectiveness with Office Automation Systems • Providing the Big Picture with Executive Support Systems wichai@bucc4.buu.ac.th

  3. Tracking Operations withTransaction Processing Systems • What is a TPS • Architecture of a TPS (Fig 2-2) • On-line TPS • Batch TPS wichai@bucc4.buu.ac.th

  4. Informing Managers with Management Information Systems • What is an MIS • Architecture of an MIS • Improving Management Information at an enterprise • MIS with a Spreadsheet Program wichai@bucc4.buu.ac.th

  5. Improving Decision Making with Decision Support Systems • What is a DSS • Architecture of a DSS • Using TPS data in a DSS • Processing knowledge with Rxpert Systems wichai@bucc4.buu.ac.th

  6. Enhancing Communication Effectiveness with Office Automation Systems • What is an OAS • OASs and new human capacities • The nonarchitecture of an OAS • Improving Communication Productivity • Using a Hypertext Systems to improving a document wichai@bucc4.buu.ac.th

  7. Types of OAS Resources • Word processor • Electronic mail • Electronic bulettin board • Facsimile • Voice mail wichai@bucc4.buu.ac.th

  8. Types of OAS Resources (cont.) • Image processing • Collaborative document processing • Video-conferencing • Multimedia systems wichai@bucc4.buu.ac.th

  9. Providing the Big Picture with Executive Support Systems • What is an ESS • Charateristics of an ESS • Architecture of an ESS wichai@bucc4.buu.ac.th

  10. Characteristics of ESSs • Graphical • Easy-to-use interface • Broad, aggregated perspective • Able to expand detail • Provides context • Integrated many sources of data • Timeliness crucial wichai@bucc4.buu.ac.th

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