Presentation Transcript

1. STATE OF GEORGIAVehicle Rental Program2013-2014

2. AIRPORT / OUT-OF-STATE Rates include the following benefits: LDW/CDW Liability insurance Pick-Up/Drop-Off fees waived Unlimited mileage; $0.25/mile for One-Way rentals (Airport only)
3. IN-STATE (1 of 2 Suppliers) Rates include the following benefits: LDW/CDW Liability insurance Unlimited mileage Pick-Up/Drop-Off fees waived One-way rental fee waived (In State only)
4. CAPITOL HILL Rates include the following benefits: LDW/CDW Liability insurance Unlimited mileage Pick-Up/Drop-Off fees waived One-way rental fee waived (In State only) Fuel Cards
5. AGENCY DIRECT BILLING How will your rental be billed? An unique direct billing number called the “Applicant Number” has been created for each agency An advanced reservation using the Applicant Number will allow you to rent without providing a form of payment at time of pick up State Employee ID and Drivers license will always be required to pick up your rental A monthly invoice will be delivered to the agency, with a summary of all transactions during the billing period and a detail page for each individual rental
6. BOOKING A RENTAL There are multiple methods to book a reservation Contact your preferred travel agent or travel portal Call Reservations Hotline 1-888-444-8500 Hertz.com/Georgia Walk-In to your nearest local Hertz For Direct Billed Rentals Advanced reservation recommended Be prepared to provide your Applicant Number and if appropriate for your agency, your employee, department, or division ID number Direct billing will not be available without advanced reservation at Airport and out-of- state locations
7. Booking Direct Billed Rentals Visit hertz.com/georgia Click the Link for Direct Billed Rentals On the next screen enter your applicant number, click submit Complete the reservation process as normal
8. Bypass the counter and go straight to your car in a pre-assigned space! No long lines, no unnecessary paperwork, and nothing else to slow you down! No Annual Fee Easy online enrollment Great extra services: Gold Choice Mobile Alerts e-Receipts 8 - Proprietary & Confidential -
9. Market Differentiated Value Proposition Proprietary Products & Programs Available free to Hertz Gold Plus Rewards Customers Products and Programs that will bring Speed, Ease and Value to Your Travelers
10. Gold Choice: Another first from HertzThe security of pre-assigned; the freedom to changeNow live at 60 locations globally and rolling out to additional cities 2. Your car is prepared and waiting - as booked or better 1. Book as a Gold Customer 3. Or if you want something different, just go to the Gold Choice area and pick from any of the mid- or full-size cars available at no extra cost 4. Just hop in, drive to the exit gate and we’ll have you on your way
11. Mobile Gold Alerts – Carfirmation™ is here! Hertz Phase 1 Phase 2 Carfirmations™ launched as email in December 2011 and SMS in March 2012 Available free to all Gold Plus Rewards members – Sign up on Hertz.com profile Industry 1st by Hertz Phase 2 – Now choose your car via mobile
12. PICK-UP/DROP-OFF SERVICE We’ll Come and Get You® Hertz will provide State Employee pick-up and drop-off service at all off-airport locations, at no additional charge Please coordinate services in advance with nearest local Hertz Services offered during the operating hours of the rental location
13. ONE WAY RENTALS Drop fees waived in Georgia One-Way Charges will not apply to rentals picked up and dropped off within the state of Georgia (excludes Airport) A mileage fee of $0.25/mile will apply to Airport rentals and rentals picked up or dropped off outside Georgia
14. REFUELING YOUR RENTAL Renters must attempt to replace any fuel used during the rental period before returning the vehicle Each vehicle will be supplied with a full tank of gas when it is picked up from Airport and In-State car rental Your agency will be notified of fuel usage other than for official state business
15. EMPLOYEE PERSONAL TRAVEL Hertz will offer a discount to employees for personal/leisure travel Renters 21-24 years old, a daily surcharge will apply LDW/CDW, Liability Insurance, Vehicle Licensing Fees not included for personal travel State of Georgia Personal Travel CDP:18108 Book online www.hertz.com, by phone 1-800-654-3131 or at the counter State issued ID required at pick-up
16. Why Choose Hertz? Continuous Innovation Leadership Industry leader in innovation Use of technology to increase service Global Service Large global brand in 150 countries Worldwide service availability and consistency Quality = Customer Satisfaction Commitment to service Nice cars from a diverse selection of manufacturers Gold Plus Rewards offer great service and awards Commitment to safety Outstanding customer service Sustainability Green Fleet options, including EVs and Hybrids Internal sustainability leadership Reporting and monitoring Account Management & Reporting Well-trained, seasoned Account Management staff Implementation support and customer service Fast, easy-to-read reporting
17. Hertz Support Contacts Debra White Statewide Contract Manager, DOAS (404) 463-0232 dwhite@doas.ga.gov Pete Viola General Manager, GA, Hertz (404) 626-9869 pviola@hertz.com Reservations & Customer Service 1-888-444-8500 George Hill Account Manager, Hertz (404) 839-5166ghill@hertz.com Richard SindaHertz - Athens, GA(706) 543-5984 dicksinda@gmail.com Brian Burtzlaff Southeast Regional Sales Manager, Hertz (404) 849-2603 bburtzlaff@hertz.com
18. A Worldwide Leader in MobilityAnd Equipment Solutions